Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Douglas & Ottertail Counties
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
Thank you for the excellent service provided by you and your team. You expertise and friendship were greatly appreciated during such a trying time.
SERVPRO has helped out the theater twice in very important ways! Both times involved damage from fires. One was a smoldering on a basement cork floor that left smoke damage and required replacing flooring. The larger job was lobby, auditorium, backstage, dressing rooms, makeup room and tech booth smoke remediation from the late winter downtown fires in the 500 block of Broadway. Smoke made its way into all the cracks, crevices, and surfaces in those areas. Within 30 minutes of our call for help the day the fire was extinguished the hardworking crew was putting up air vacuums; they rapidly tackled carpet shampooing, seat cleaning, wall cleaning and a thorough cleaning of the box office. All of this with minimal staff downtime. Their phrase "Like it never even happened." is more than true!
Excellent job cleaning up soot damage throughout house.
Thank you for your quick response over the holidays. You provided great service! I appreciate it.
Smoke from a fire down the block in downtown Alexandria billowed until about 3:30 p.m. when I could get into the theatre. My first call was SERVPRO. Within 30 minutes they were at the theatre with air vacuums. Two days later their crew was shampooing the carpet and 368 theatre seats. They acted as contractor for other smoke remediation services. They are currently washing down walls and surfaces. The are amazing with continual checking in with us. Their customer service and thorough cleaning services are beyond reproach. Thank you SERVPRO!
Prompt service and a clean workspace!
They took my call very late in the evening, and came out after an hour. I am happy with the quality of work.
Quality service from quality people you can trust. Thank you for helping me get my life back on track.
Thanks again for being so thoughtful and easy to work with through a stressful time.
Thank you for the excellent service provided by you and your team. You expertise and friendship were greatly appreciated during such a trying time.
SERVPRO has helped out the theater twice in very important ways! Both times involved damage from fires. One was a smoldering on a basement cork floor that left smoke damage and required replacing flooring. The larger job was lobby, auditorium, backstage, dressing rooms, makeup room and tech booth smoke remediation from the late winter downtown fires in the 500 block of Broadway. Smoke made its way into all the cracks, crevices, and surfaces in those areas. Within 30 minutes of our call for help the day the fire was extinguished the hardworking crew was putting up air vacuums; they rapidly tackled carpet shampooing, seat cleaning, wall cleaning and a thorough cleaning of the box office. All of this with minimal staff downtime. Their phrase "Like it never even happened." is more than true!
Excellent job cleaning up soot damage throughout house.
Thank you for your quick response over the holidays. You provided great service! I appreciate it.
Smoke from a fire down the block in downtown Alexandria billowed until about 3:30 p.m. when I could get into the theatre. My first call was SERVPRO. Within 30 minutes they were at the theatre with air vacuums. Two days later their crew was shampooing the carpet and 368 theatre seats. They acted as contractor for other smoke remediation services. They are currently washing down walls and surfaces. The are amazing with continual checking in with us. Their customer service and thorough cleaning services are beyond reproach. Thank you SERVPRO!
Prompt service and a clean workspace!
They took my call very late in the evening, and came out after an hour. I am happy with the quality of work.
Quality service from quality people you can trust. Thank you for helping me get my life back on track.
Thanks again for being so thoughtful and easy to work with through a stressful time.
About Us
OUR STORY
SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
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