The #1 Choice in Cleanup & Restoration

79 Reviews
4.9
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Douglas & Ottertail Counties has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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As it states on the top of the page, SERVPRO is the Fire & Water -- Cleanup and Restoration specialist. We do emergency restoration work responding to fire and water damage. But, we've also developed several side specialties as well. We provide professional cleanup services and have an array of projects we regularly work including responding to vandalism and bio-hazard cleanup needs. 

In other words, SERVPRO has you covered. 

We have a motto we live by, "Faster to any size disaster." This motto captures the spirit and aim of our team. Because we respond to unforeseen events, we respond to projects quickly and effectively 24 hours a day, 7 days a week, 365 days a year. 

Our local Alexandria area SERVPRO is owned and operated by Trevor Rossum. Trevor is a restoration professional and has a lifetime of experience responding to needs just like yours. 

Trust us with your restoration need and let us help. 

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Large or small emergencies, your Alexandria, MN area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Douglas & Ottertail Counties, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
79 Reviews
4.9
Leave Us A Review
Michaela N
over 3 years ago

Isaac was incredible to work with. He was so kind, helpful and explained each step of the process. Chris and TJ were also amazing, responded so quickly and kept things moving, clean and orderly. Would highly recommend.

Vicki Jodsaas
over 3 years ago

I never imagined being faced with a having a house fire and needing to navigate moving out, cleanup, and reconstruction. SERVPRO met with me the day of the fire and we put a plan together. The expertise, service excellence and guidance was beyond anything I could have hoped for. They made a very complex process much simpler and helped me navigate every step - large and small. It made something that was terrible into something that was manageable. Having a number of people in your house everyday, working on your behalf and trying so hard to get you back home ... Wow and THANK YOU! I am forever grateful.

Susan Cress
over 3 years ago

AH!mazing! Fantastic individuals! Thoughtful, patient, kind, respectful, phenomenal follow-up and follow through! I can’t find any constructive criticism to provide. Top-notch! Thank you SERVPRO!

April Adickes
over 3 years ago

They are a great team. Quick response and very easy to work with.

Arla Trampusch
over 3 years ago

The staff at SERVPRO were so accommodating to our needs and working around us while we still lived in the renovation. I am beyond impressed with the professionalism in the SERVPRO Crew. They have exceeded our expectations and made this an easy process. I will definitely recommend them to anyone who needs good quality care.

Katy O
over 3 years ago

Carpet cleaning of our large loft and stairs…Nicole and Zac were able to get numerous stains out and make our carpet look new! We appreciate their hard work and attention to detail. Thank you!

Richard Vandermay
almost 4 years ago

They were diligent and very nice to deal with. They did what they promised and did a great job. Thanks!

Jeanne Wells
almost 4 years ago

The company sent over Nicole, Rachel, Mason and Renee. They were the best of the best. They were prompt, polite, worked hard and did an excellent job of cleaning. I could not have chosen better people to do the work. They are a wonderful team. Thank you so very much.

Ryan Hjelle
over 4 years ago

Faster to any disaster isn't just a tag-line for this company. Good job guys.

About Us

OUR STORY

SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.

Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!

“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.”   --- Trevor Rossum

OUR TEAM

Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!

OUR SERVICES

We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.

We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”

OUR PURPOSE

"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."

OUR VALUES

CARE - Compassion, Accountability, Respect, Excellence

Trevor R. Rossum
Trevor R. Rossum
Owner of SERVPRO of Douglas & Ottertail Counties

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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