Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Douglas & Ottertail Counties
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
I never imagined being faced with a having a house fire and needing to navigate moving out, cleanup, and reconstruction. SERVPRO met with me the day of the fire and we put a plan together. The expertise, service excellence and guidance was beyond anything I could have hoped for. They made a very complex process much simpler and helped me navigate every step - large and small. It made something that was terrible into something that was manageable. Having a number of people in your house everyday, working on your behalf and trying so hard to get you back home ... Wow and THANK YOU! I am forever grateful.
Great Service.
They are a great team. Quick response and very easy to work with.
Isaac was incredible to work with. He was so kind, helpful and explained each step of the process. Chris and TJ were also amazing, responded so quickly and kept things moving, clean and orderly. Would highly recommend.
I have used SERVPRO on more than one occasion. Each time it has been a different job and none of them fun. However, each time SERVPRO goes above and beyond my expectations and shows why they are a top notch disaster recovery company. I would absolutely use SERVPRO again if I had to.
The lead young man was incredible, polite, respectful, informative, truly an asset to your business. The other young man was great too and took direction well from the lead, he was also so personable and they both worked hard. They are a blessing to your business!!!
High integrity, efficient, and timely are the keys terms to describe this business! Brady was able to assist with a slight mold problem and provided tips on how to prevent future spread. He demonstrated great professionalism and knowledge. Highly recommend this company to anyone with odors or mold trapped within their home!
I had a basement issue and some concerns with the issue. I called Trevor with SERVPRO to come inspect and give me an idea of what I should do, Trevor was very prompt with meeting me that night to look at what my issue was. He was very honest and very professional with his inspection and what he thought the problem was and how to move forward. Thank you Trevor for your knowledge and professionalism! I would highly recommend Trevor and his team. I won't hesitate to call him again if something were to arise again.
Trevor, Thanks for everything!
I never imagined being faced with a having a house fire and needing to navigate moving out, cleanup, and reconstruction. SERVPRO met with me the day of the fire and we put a plan together. The expertise, service excellence and guidance was beyond anything I could have hoped for. They made a very complex process much simpler and helped me navigate every step - large and small. It made something that was terrible into something that was manageable. Having a number of people in your house everyday, working on your behalf and trying so hard to get you back home ... Wow and THANK YOU! I am forever grateful.
Great Service.
They are a great team. Quick response and very easy to work with.
Isaac was incredible to work with. He was so kind, helpful and explained each step of the process. Chris and TJ were also amazing, responded so quickly and kept things moving, clean and orderly. Would highly recommend.
I have used SERVPRO on more than one occasion. Each time it has been a different job and none of them fun. However, each time SERVPRO goes above and beyond my expectations and shows why they are a top notch disaster recovery company. I would absolutely use SERVPRO again if I had to.
The lead young man was incredible, polite, respectful, informative, truly an asset to your business. The other young man was great too and took direction well from the lead, he was also so personable and they both worked hard. They are a blessing to your business!!!
High integrity, efficient, and timely are the keys terms to describe this business! Brady was able to assist with a slight mold problem and provided tips on how to prevent future spread. He demonstrated great professionalism and knowledge. Highly recommend this company to anyone with odors or mold trapped within their home!
I had a basement issue and some concerns with the issue. I called Trevor with SERVPRO to come inspect and give me an idea of what I should do, Trevor was very prompt with meeting me that night to look at what my issue was. He was very honest and very professional with his inspection and what he thought the problem was and how to move forward. Thank you Trevor for your knowledge and professionalism! I would highly recommend Trevor and his team. I won't hesitate to call him again if something were to arise again.
Trevor, Thanks for everything!
About Us
OUR STORY
SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
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