Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of East Honolulu
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of East Honolulu is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Lorenzo, Mike, Chad, and Hiapo were so helpful, efficient, and professional. Lorenzo went out of his way to meet the first time on a moment’s notice and sent his crew to help move a king size bed and heavy furniture. They even repaired a wheel that was loose on a dresser. Thank you, SERVPRO!
Service: Water damage-related cleanup & repairThe SERVPRO staff was always on time and made an effort to work with us throughout the project.
ATTN: Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947
Subject: East Honolulu SERVPRO Services to our home and follow up days to help
Dear Lorenzo,
Thank you so very much for assisting us and being there to aid us in our home water leak dry out.
When I first called you - you guided me through the challenges.
Your entire Team was a great asset to our aid. Your office staff contacted me and followed through. Thank you to Stacy and Dylan for their expert input in drying out our home to include the plastic barriers needed to aid in the drying process.
I also appreciate your recommendation of the plumbers coming to address the water leak - it was a stressful time.
Thank you to your entire organization in coming to our aid. We are grateful
Rating = Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947
provided a 5-STAR / 10 of 10 TOP MOST RATING for services rendered.
We highly recommend SERVPRO East Honolulu for your water damage and restoration needs.
Thank you so very much - Yamamoto Ohana
Lorenzo and his team were very helpful, attentive, and responsive in helping us resolve water damage in our home. They helped to identify the cause and provided the support we needed. Lorenzo was available 24/7 throughout the process.
I was very impressed with the quick response of the SERVPRO East Honolulu staff. I experienced flooding resulting from a hose that became loose from my washing machine. The SERVPRO team responded quickly within 45 minutes from when I called on a busy Saturday evening. Because of the quick response, they were able to contain and minimize the water damage to my condo and neighboring areas. I am grateful to Lorenzo and his team, including the courteous, helpful office staff for their great work with the drying process and making my carpet clean once again.
My washing machine had a leak in the pipe. SERVPRO was able to see me on my schedule and got the job done quick. They made the process effortless.
These guys were recommended to me by my insurance company and they were able to come over on the Fourth of July holiday weekend to dry out my kitchen walls, cabinets, and floors after my water heater broke. The dehumidifier and fan were hot and noisy, but they did the job! Thanks!
Very grateful for your rapid response and efficiency. Mahalo!
The men were very professional in their program of work. After each day of work the area of concern was clean and neat. SERVPRO will always be on our call first list. Mahalo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Lorenzo, Mike, Chad, and Hiapo were so helpful, efficient, and professional. Lorenzo went out of his way to meet the first time on a moment’s notice and sent his crew to help move a king size bed and heavy furniture. They even repaired a wheel that was loose on a dresser. Thank you, SERVPRO!
Service: Water damage-related cleanup & repairThe SERVPRO staff was always on time and made an effort to work with us throughout the project.
ATTN: Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947
Subject: East Honolulu SERVPRO Services to our home and follow up days to help
Dear Lorenzo,
Thank you so very much for assisting us and being there to aid us in our home water leak dry out.
When I first called you - you guided me through the challenges.
Your entire Team was a great asset to our aid. Your office staff contacted me and followed through. Thank you to Stacy and Dylan for their expert input in drying out our home to include the plastic barriers needed to aid in the drying process.
I also appreciate your recommendation of the plumbers coming to address the water leak - it was a stressful time.
Thank you to your entire organization in coming to our aid. We are grateful
Rating = Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947
provided a 5-STAR / 10 of 10 TOP MOST RATING for services rendered.
We highly recommend SERVPRO East Honolulu for your water damage and restoration needs.
Thank you so very much - Yamamoto Ohana
Lorenzo and his team were very helpful, attentive, and responsive in helping us resolve water damage in our home. They helped to identify the cause and provided the support we needed. Lorenzo was available 24/7 throughout the process.
I was very impressed with the quick response of the SERVPRO East Honolulu staff. I experienced flooding resulting from a hose that became loose from my washing machine. The SERVPRO team responded quickly within 45 minutes from when I called on a busy Saturday evening. Because of the quick response, they were able to contain and minimize the water damage to my condo and neighboring areas. I am grateful to Lorenzo and his team, including the courteous, helpful office staff for their great work with the drying process and making my carpet clean once again.
My washing machine had a leak in the pipe. SERVPRO was able to see me on my schedule and got the job done quick. They made the process effortless.
These guys were recommended to me by my insurance company and they were able to come over on the Fourth of July holiday weekend to dry out my kitchen walls, cabinets, and floors after my water heater broke. The dehumidifier and fan were hot and noisy, but they did the job! Thanks!
Very grateful for your rapid response and efficiency. Mahalo!
The men were very professional in their program of work. After each day of work the area of concern was clean and neat. SERVPRO will always be on our call first list. Mahalo
About Us
Since the start of SERVPRO of East Honolulu, we have been here for our community, serving both families and business recover from fire, water, or storm damage. Our vast knowledge on what is effecting our community most on water, fire damage and cleaning services instills a culture of change. We are constantly evolving our technique, ensuring that our customers get the best and most efficient way possible to mitigate their problems.
"Like it never even happened."
Our company: SERVPRO of East Honolulu is owned by Lorenzo Usam, with more than 20 years worth of managerial work. He quickly went from a crew member here, to a manager by completing a credited Manager's development program. His strive for excellent customer support, help created the fast, and efficient work culture we see today at SERVPRO of East Honolulu. As an individually owned franchise here in Oahu, we see emergencies big and small that need both our staff and equipment for a speedy recovery. Lorenzo has ensured that we are keeping to our schedules and properly equipped for any job he gives our technician teams. Lorenzo also has gained much insight on the running a business and mitigation/restorative measures with certifications from the IICRC: WRT, ASD, AMRT, FST, and CCT. Being present in the daily operations of SERVPRO of East Honolulu, Lorenzo has become an excellent "hands on owner" and is usually the first face you see after you call us.
Not only are we equipped for your disaster's needs, our technicians are trained professionals with IICRC certifications and instilled in SERVPRO® work values. Here, we get the job done as soon as possible, as transparent as possible, for your convenience. Our technicians will know how and where you need our services and equipment.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience:
- American Express
- Mastercard
- Visa
- Discover
Certifications IICRC
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - Other Training
- RCT - Rug Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Affiliations
- American Red Cross
- Esporta Wash System
- Institute of Inspection, Cleaning and Restoration (IICRC)
(808) 395-9545 CALL NOW
REQUEST HELP ONLINE
Best Water Damage Restoration Services in East Honolulu!
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