SERVPRO of North Bethesda / Aspen Hill / Rossmoor

Thumbs up - FIVE STARS!

Thank you to SERVPRO for taking great care of one of our Real Estate clients.  Our client purchased a home at a deep discount, knowing it had mold.  

The first contractor my client selected was more focused on the money than the solution.  

SERVPRO worked on this complicated project with great tenacity.  

It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.

Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.

I'm pointing this out because some shops are far superior than others.  

When dealing with mold remediation, you can't take the project to 90% completion.

When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand.   I respect this response.  He didn't bash a "competitor", but took a positive perspective.

I look forward to knowing they will be caring for more of my clients in the future.

All my best!

The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with

The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.

This company is excellent! The employees are professionals and knowledgeable. The response time is always with 2-4 hours max.

A few years back I used them for a flood where my toddlers overflowed a toilet with toilet paper and the water damage came through the ceiling in my kitchen.  It was a disaster.  SERVPRO North Bethesda came to the rescue and restored my ceiling like it never even happened!!!

I currently use them for periodic carpet cleanings and always refer them to my friends, family, and Co-workers.  

They now offer reconstruction services too and I will definitely use them for any future projects. I highly recommend them to all!  You won't regret the technical knowledge and professionalism from this company overall.

SERVPRO is the best thing to happen in a totally stressful day! From the office staff, to the technicians, to the follow up crew who makes sure the job is perfect, SERVPRO of North Bethesda is fabulous. They rate better than an A+ in customer relations with a personal touch. Their staff is trained, skilled, and professional. They know exactly what to do and do it very well. There is nothing as soothing as competent professionals when you're ankle deep in water!

SERVPRO saved the day for my husband and I during a really bad situation that involved waste backup in our basement. They took charge of the situation, cleaned up a nasty mess, and handled everything with regards to filing with insurance. On top of all of this they provided great follow up all the way through until our basement was ready to be put back together. I'm very thankful to have made the call to them, and turned an awful situation into something that was much more manageable.

SERVPRO of North Bethesda was top notch start to finish.  Their techs came out immediately to assess our mold situation and put a comprehensive game plan together to begin the remediation work within 24 hours.  Their teams were incredibly polite and respectful of working around our personal property and the pricing was reasonable.  The mold turned out to be more extensive than we originally thought and the team needed to come out two more times due to advanced air quality testing we had performed.  In each instance we received the exact same responsiveness and great quality of work.  We can't say enough about our interaction with the front line team and the back office. Shelly and Felipe are wonderful.  Mold is scary business and the SERVPRO North Bethesda team deliver real peace of mind. We just received our final air quality tests and our home is now mold free thanks to SERVPRO. I highly recommend this particular team.

To the SERVPRO Professionals who worked at my home - Thank you so very much for your quick and excellent help. It was truly a "rescue mission" and it worked. Your work was professional, respectful, neat and orderly. You saved my wood floor and gave me much reassurance.

Thank you

They were excellent, professional, courteous and efficient. All 4 crew members were very nice.

I have used this company for many years for steam-cleaning in my home. The rugs/furniture come out brilliantly. The people are courteous and helpful. I have recommended him to many of my clients with many rave reviews! True professionals.

Thumbs up - FIVE STARS!

Thank you to SERVPRO for taking great care of one of our Real Estate clients.  Our client purchased a home at a deep discount, knowing it had mold.  

The first contractor my client selected was more focused on the money than the solution.  

SERVPRO worked on this complicated project with great tenacity.  

It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.

Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.

I'm pointing this out because some shops are far superior than others.  

When dealing with mold remediation, you can't take the project to 90% completion.

When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand.   I respect this response.  He didn't bash a "competitor", but took a positive perspective.

I look forward to knowing they will be caring for more of my clients in the future.

All my best!

The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with

The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.