SERVPRO of North Bethesda / Aspen Hill / RossmoorHome
Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of North Bethesda / Aspen Hill / Rossmoor

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SERVPRO of North Bethesda / Aspen Hill / Rossmoor

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

Thumbs up - FIVE STARS!

Thank you to SERVPRO for taking great care of one of our Real Estate clients.  Our client purchased a home at a deep discount, knowing it had mold.  

The first contractor my client selected was more focused on the money than the solution.  

SERVPRO worked on this complicated project with great tenacity.  

It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.

Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.

I'm pointing this out because some shops are far superior than others.  

When dealing with mold remediation, you can't take the project to 90% completion.

When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand.   I respect this response.  He didn't bash a "competitor", but took a positive perspective.

I look forward to knowing they will be caring for more of my clients in the future.

All my best!

C.T.
Rockville

The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with

The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.

Robert Dufek
North Bethesda

This company is excellent! The employees are professionals and knowledgeable. The response time is always with 2-4 hours max.

A few years back I used them for a flood where my toddlers overflowed a toilet with toilet paper and the water damage came through the ceiling in my kitchen.  It was a disaster.  SERVPRO North Bethesda came to the rescue and restored my ceiling like it never even happened!!!

I currently use them for periodic carpet cleanings and always refer them to my friends, family, and Co-workers.  

They now offer reconstruction services too and I will definitely use them for any future projects. I highly recommend them to all!  You won't regret the technical knowledge and professionalism from this company overall.

J.Z.
Frederick

SERVPRO is the best thing to happen in a totally stressful day! From the office staff, to the technicians, to the follow up crew who makes sure the job is perfect, SERVPRO of North Bethesda is fabulous. They rate better than an A+ in customer relations with a personal touch. Their staff is trained, skilled, and professional. They know exactly what to do and do it very well. There is nothing as soothing as competent professionals when you're ankle deep in water!

A.M.
Kensington

SERVPRO saved the day for my husband and I during a really bad situation that involved waste backup in our basement. They took charge of the situation, cleaned up a nasty mess, and handled everything with regards to filing with insurance. On top of all of this they provided great follow up all the way through until our basement was ready to be put back together. I'm very thankful to have made the call to them, and turned an awful situation into something that was much more manageable.

R.B.
Germantown

SERVPRO of North Bethesda was top notch start to finish.  Their techs came out immediately to assess our mold situation and put a comprehensive game plan together to begin the remediation work within 24 hours.  Their teams were incredibly polite and respectful of working around our personal property and the pricing was reasonable.  The mold turned out to be more extensive than we originally thought and the team needed to come out two more times due to advanced air quality testing we had performed.  In each instance we received the exact same responsiveness and great quality of work.  We can't say enough about our interaction with the front line team and the back office. Shelly and Felipe are wonderful.  Mold is scary business and the SERVPRO North Bethesda team deliver real peace of mind. We just received our final air quality tests and our home is now mold free thanks to SERVPRO. I highly recommend this particular team.

L.G.
North Bethesda

To the SERVPRO Professionals who worked at my home - Thank you so very much for your quick and excellent help. It was truly a "rescue mission" and it worked. Your work was professional, respectful, neat and orderly. You saved my wood floor and gave me much reassurance.

Thank you

B.H.
Rockville

They were excellent, professional, courteous and efficient. All 4 crew members were very nice.

G.C.
Silver Spring

I have used this company for many years for steam-cleaning in my home. The rugs/furniture come out brilliantly. The people are courteous and helpful. I have recommended him to many of my clients with many rave reviews! True professionals.

A.B.
Potomac

Thumbs up - FIVE STARS!

Thank you to SERVPRO for taking great care of one of our Real Estate clients.  Our client purchased a home at a deep discount, knowing it had mold.  

The first contractor my client selected was more focused on the money than the solution.  

SERVPRO worked on this complicated project with great tenacity.  

It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.

Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.

I'm pointing this out because some shops are far superior than others.  

When dealing with mold remediation, you can't take the project to 90% completion.

When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand.   I respect this response.  He didn't bash a "competitor", but took a positive perspective.

I look forward to knowing they will be caring for more of my clients in the future.

All my best!

C.T.
Rockville

The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with

The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.

Robert Dufek
North Bethesda

This company is excellent! The employees are professionals and knowledgeable. The response time is always with 2-4 hours max.

A few years back I used them for a flood where my toddlers overflowed a toilet with toilet paper and the water damage came through the ceiling in my kitchen.  It was a disaster.  SERVPRO North Bethesda came to the rescue and restored my ceiling like it never even happened!!!

I currently use them for periodic carpet cleanings and always refer them to my friends, family, and Co-workers.  

They now offer reconstruction services too and I will definitely use them for any future projects. I highly recommend them to all!  You won't regret the technical knowledge and professionalism from this company overall.

J.Z.
Frederick

SERVPRO is the best thing to happen in a totally stressful day! From the office staff, to the technicians, to the follow up crew who makes sure the job is perfect, SERVPRO of North Bethesda is fabulous. They rate better than an A+ in customer relations with a personal touch. Their staff is trained, skilled, and professional. They know exactly what to do and do it very well. There is nothing as soothing as competent professionals when you're ankle deep in water!

A.M.
Kensington

SERVPRO saved the day for my husband and I during a really bad situation that involved waste backup in our basement. They took charge of the situation, cleaned up a nasty mess, and handled everything with regards to filing with insurance. On top of all of this they provided great follow up all the way through until our basement was ready to be put back together. I'm very thankful to have made the call to them, and turned an awful situation into something that was much more manageable.

R.B.
Germantown

SERVPRO of North Bethesda was top notch start to finish.  Their techs came out immediately to assess our mold situation and put a comprehensive game plan together to begin the remediation work within 24 hours.  Their teams were incredibly polite and respectful of working around our personal property and the pricing was reasonable.  The mold turned out to be more extensive than we originally thought and the team needed to come out two more times due to advanced air quality testing we had performed.  In each instance we received the exact same responsiveness and great quality of work.  We can't say enough about our interaction with the front line team and the back office. Shelly and Felipe are wonderful.  Mold is scary business and the SERVPRO North Bethesda team deliver real peace of mind. We just received our final air quality tests and our home is now mold free thanks to SERVPRO. I highly recommend this particular team.

L.G.
North Bethesda

To the SERVPRO Professionals who worked at my home - Thank you so very much for your quick and excellent help. It was truly a "rescue mission" and it worked. Your work was professional, respectful, neat and orderly. You saved my wood floor and gave me much reassurance.

Thank you

B.H.
Rockville

They were excellent, professional, courteous and efficient. All 4 crew members were very nice.

G.C.
Silver Spring

I have used this company for many years for steam-cleaning in my home. The rugs/furniture come out brilliantly. The people are courteous and helpful. I have recommended him to many of my clients with many rave reviews! True professionals.

A.B.
Potomac

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.