Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of North Bethesda/Aspen Hill/Rossmoor
Jennifer Zamora
Human Resources Manager
Jennifer is the Human Resources Manager at SERVPRO®; of North Bethesda. Jennifer is an invaluable asset to our team with a knack for providing top-notch HR advisory services.
When she's not ensuring the well-being of our employees, you can find her enjoying quality time with her twin boys, aged 12, and her two furry companions, Miles and Rocko. Jennifer also loves traveling and shopping, which reflects her vibrant personality.
Adriana Egusquiza
Office Manager
Adriana is our Office Manager at SERVPRO®; of North Bethesda, bringing two years of hard work and commitment to our team. Adriana's dedication ensures smooth operations which makes her an invaluable member of our team.
Outside the office, Adriana finds joy in spending time with her beloved friends and family. She's also a dog parent to Chewie and has a passion for exploring new destinations through travel.
Isaiah Martinez
Job File Coordinator
Meet Isaiah, our Job File Coordinator at SERVPRO®; of North Bethesda. With a year of dedicated service under his belt, Isaiah brings an eye for detail and a passion for excellence to his role.
Outside of work, you can often find him lost in the pages of a good book, indulging his love for reading. Isaiah's commitment to his work makes him an essential part of our team, ensuring that every job is handled with precision and care.
Marco de Souza
Construction Coordinator
Marco joined our team in May of 2024. He has enjoyed working with our construction team at SERVPRO®; of North Bethesda as the Construction Coordinator where his job is to help obtain leads and work to grow and support our team. His day-to-day usually consists of answering emails, scheduling reconstruction appointments, supporting his team, and even stepping outside and occasionally assisting with the collection and final project walkthroughs.
Marco enjoys working out after work and spending time with his kids on the weekends. He's also a fan of following NFL, NBA, and MMA as a way to unwind.
Bob Gorman
Job File Coordinator
Bob joined the team in 2024. Although his tenure is not as long as others, he has accomplished some very exciting and thrilling projects with the team so far. One of his favorites was the Waynesboro, Virginia storm event after Hurricane Helene. At that time, he had never done travel work for a remediation company and it was something he looked forward to assisting with.
“We helped countless people in need, some had 2 inches of water in their basement while others had over 3 feet! It was truly a humbling experience. Every employee of SERVPRO®; of North Bethesda was ready to help during that time of need, which is a fantastic culture to be a part of.”
Bob’s role as Job File Coordinator means that he wears many hats. From answering the phones, communicating with insurance agents regarding future, current, and past projects, dispatching crews to emergency jobs, cultivating estimates with field-provided documentation & IICRC guidelines, as well as, making site visits, and much more. In his downtime, Bob likes to relax with family and friends, and play video games, and soccer. Weather permitting, he enjoys hiking, camping, shooting, boating, and anything that involves being outdoors.
Parker Foy
Construction Manager
Parker started as a superintendent with SERVPRO®; of North Bethesda in early 2024 and was promoted to Construction Manager later the same year. He oversees the reconstruction department from start to finish including insurance claim settlement, estimate writing, pre-construction planning, subcontractor agreements, and customer service. His days are mostly spent focusing on helping customers settle insurance claims, but he also helps with the construction operations and supervises as needed.
Before SERVPRO Parker worked a lot of different trades (plumbing, carpentry, painting, roofing, and framing) and helped run his family’s general contracting business in Kentucky. Since then, he has lived and worked in Sierra Leone, Los Angeles, and Amsterdam.
Parker is married and in his free time he enjoys watching sports, lifting weights, making BBQ, reading, and working on his house.
Michael Parks
Production Manager
Michael is the production manager for SERVPRO®; of North Bethesda.
What our
customers are saying
Thumbs up - FIVE STARS!
Thank you to SERVPRO for taking great care of one of our Real Estate clients. Our client purchased a home at a deep discount, knowing it had mold.
The first contractor my client selected was more focused on the money than the solution.
SERVPRO worked on this complicated project with great tenacity.
It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.
Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.
I'm pointing this out because some shops are far superior than others.
When dealing with mold remediation, you can't take the project to 90% completion.
When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand. I respect this response. He didn't bash a "competitor", but took a positive perspective.
I look forward to knowing they will be caring for more of my clients in the future.
All my best!
The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with
The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.
This company is excellent! The employees are professionals and knowledgeable. The response time is always with 2-4 hours max.
A few years back I used them for a flood where my toddlers overflowed a toilet with toilet paper and the water damage came through the ceiling in my kitchen. It was a disaster. SERVPRO North Bethesda came to the rescue and restored my ceiling like it never even happened!!!
I currently use them for periodic carpet cleanings and always refer them to my friends, family, and Co-workers.
They now offer reconstruction services too and I will definitely use them for any future projects. I highly recommend them to all! You won't regret the technical knowledge and professionalism from this company overall.
SERVPRO North Bethesda is truly top-notch when it comes to disaster mitigation, flooding, and restoration. Adriana and her team are highly responsive, professional, and dedicated to getting your home or business cleaned up and back to normal as quickly as possible. If you ever experience a leak, fire, or any other emergency, don’t hesitate to give them a call—I highly recommend SERVPRO!
Great experience with Alex (Callejas) and Atilio. Very responsive and professional.
SERVPRO of North Bethesda was top notch start to finish. Their techs came out immediately to assess our mold situation and put a comprehensive game plan together to begin the remediation work within 24 hours. Their teams were incredibly polite and respectful of working around our personal property and the pricing was reasonable. The mold turned out to be more extensive than we originally thought and the team needed to come out two more times due to advanced air quality testing we had performed. In each instance we received the exact same responsiveness and great quality of work. We can't say enough about our interaction with the front line team and the back office. Shelly and Felipe are wonderful. Mold is scary business and the SERVPRO North Bethesda team deliver real peace of mind. We just received our final air quality tests and our home is now mold free thanks to SERVPRO. I highly recommend this particular team.
To the SERVPRO Professionals who worked at my home - Thank you so very much for your quick and excellent help. It was truly a "rescue mission" and it worked. Your work was professional, respectful, neat and orderly. You saved my wood floor and gave me much reassurance.
Thank you
They were excellent, professional, courteous and efficient. All 4 crew members were very nice.
I have used this company for many years for steam-cleaning in my home. The rugs/furniture come out brilliantly. The people are courteous and helpful. I have recommended him to many of my clients with many rave reviews! True professionals.
Thumbs up - FIVE STARS!
Thank you to SERVPRO for taking great care of one of our Real Estate clients. Our client purchased a home at a deep discount, knowing it had mold.
The first contractor my client selected was more focused on the money than the solution.
SERVPRO worked on this complicated project with great tenacity.
It was delightful to get a call from my client saying how relieved she was to work with a contractor who was seeing the project through to completion.
Unfortunately, we'd worked with another SERVPRO shop in the past, who did not have the extreme attention to detail, nor the ownership of the project that this SERVPRO did.
I'm pointing this out because some shops are far superior than others.
When dealing with mold remediation, you can't take the project to 90% completion.
When I voiced my concern about another SERVPRO, the owner of this shop said that he'd like to see the shortfalls of another shop corrected, as anything but superior service is a reflection on the brand. I respect this response. He didn't bash a "competitor", but took a positive perspective.
I look forward to knowing they will be caring for more of my clients in the future.
All my best!
The people who sent to my house are very professional. They clarified all my doubts. Very clean at the time of finishing the work, they left everything cleaned. Very careful when covering when they were at the demolition, so that the rest of the house is not dusted. In short. I'm satisfied with
The service provided. Thanks to ALEX, and Yasmin Y Atilio. Keep it up, guys, providing a good service to your customers. In the main to Alex who was the one who explained to me. What they had to do in my house. THANK YOU.
This company is excellent! The employees are professionals and knowledgeable. The response time is always with 2-4 hours max.
A few years back I used them for a flood where my toddlers overflowed a toilet with toilet paper and the water damage came through the ceiling in my kitchen. It was a disaster. SERVPRO North Bethesda came to the rescue and restored my ceiling like it never even happened!!!
I currently use them for periodic carpet cleanings and always refer them to my friends, family, and Co-workers.
They now offer reconstruction services too and I will definitely use them for any future projects. I highly recommend them to all! You won't regret the technical knowledge and professionalism from this company overall.
SERVPRO North Bethesda is truly top-notch when it comes to disaster mitigation, flooding, and restoration. Adriana and her team are highly responsive, professional, and dedicated to getting your home or business cleaned up and back to normal as quickly as possible. If you ever experience a leak, fire, or any other emergency, don’t hesitate to give them a call—I highly recommend SERVPRO!
Great experience with Alex (Callejas) and Atilio. Very responsive and professional.
SERVPRO of North Bethesda was top notch start to finish. Their techs came out immediately to assess our mold situation and put a comprehensive game plan together to begin the remediation work within 24 hours. Their teams were incredibly polite and respectful of working around our personal property and the pricing was reasonable. The mold turned out to be more extensive than we originally thought and the team needed to come out two more times due to advanced air quality testing we had performed. In each instance we received the exact same responsiveness and great quality of work. We can't say enough about our interaction with the front line team and the back office. Shelly and Felipe are wonderful. Mold is scary business and the SERVPRO North Bethesda team deliver real peace of mind. We just received our final air quality tests and our home is now mold free thanks to SERVPRO. I highly recommend this particular team.
To the SERVPRO Professionals who worked at my home - Thank you so very much for your quick and excellent help. It was truly a "rescue mission" and it worked. Your work was professional, respectful, neat and orderly. You saved my wood floor and gave me much reassurance.
Thank you
They were excellent, professional, courteous and efficient. All 4 crew members were very nice.
I have used this company for many years for steam-cleaning in my home. The rugs/furniture come out brilliantly. The people are courteous and helpful. I have recommended him to many of my clients with many rave reviews! True professionals.
About Us
At SERVPRO® of North Bethesda/Aspen Hill/Rossmoor, we take great pride in being a leader in the restoration industry, delivering unmatched service through dedication, expertise, and a heartfelt commitment to our community. As part of the trusted SERVPRO® family, our franchise stands out for its unwavering dedication to excellence, ensuring that our client's needs are met with the utmost professionalism and care.
Franchise owner Christian Zamora is a Montgomery County native and has been involved in the water restoration business since 1996. Christian and his SERVPRO® team understand that it takes continuous learning and crafting of their skills to remain leaders in the restoration industry. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small. We want to be there for you and your needs.
For over 13 years, our franchise has been dedicated to serving the D.C. metropolitan area with integrity and excellence. We are proud members of the Greater Bethesda-Chevy Chase Chamber of Commerce, and BNI Network, and continuously strive to improve our services and community involvement. As we continue to grow, our mission remains the same. “Serve people, businesses, and organizations of the D.C. metropolitan area.”
What Sets Us Apart
Unparalleled Experience
With years of experience dating back to our establishment in Montgomery County in 2012, our franchise has successfully managed a wide array of restoration projects. From minor residential water or fire damage to complex commercial restoration, our seasoned team has consistently delivered exceptional results. Our deep roots in the community and comprehensive understanding of the D.C. metropolitan area's unique needs further enhance our ability to serve you effectively. Our 24-hour emergency service ensures that we are always ready to respond to any crisis, minimizing disruption to your life or business.
Community-Centric Approach
Being a part of the Montgomery County community is more than just a location for us; it's our home. We are actively involved in local events, striving to make a positive impact on the world around us. Our reputation for caring and transparency has earned us the trust of our clients and the communities we serve.
"Like it never even happened."
Our mission is simple yet powerful: to make the aftermath of any disaster as seamless as possible for our clients. Our slogan, "Like it never even happened," is more than just a tagline; it embodies our commitment to restoring normalcy and peace of mind with every project we undertake.
If you need restoration services or would like to learn more about how we can assist you, don't hesitate to reach out. Our reputation for excellence and our commitment to customer satisfaction make us the trusted choice for restoration in Maryland. Call us today to experience the SERVPRO® difference.
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