Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northwest Albuquerque
Service Areas
Need Water Removal or Flood Cleanup?
As New Mexicans we understand how much you love the rain when it comes, but with rain can come disaster, especially when you are unprepared. Here at SERVPRO of Northwest Albuquerque, we are available twenty four, seven! We love helping our neighbors and improving our community. With highly trained technicians, and state of the art equipment we can be at your door ready to help within a few hours. We can say with confidence that no flood or leak is too big for SERVPRO of Northwest Albuquerque. Our team will stay by your side through the process, until you feel you have gotten the best service.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Northwest Albuquerque is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
"NICK AND CHRIS HAVE BEEN OUTSTANDING. THEY HAVE BEEN VERY PROFESSIONAL AND HAVE SHOWN COMPASSION TO US IN A TIME AND SITUATION THAT HAS BEEN VERY DIFFICULT. BOTH HAVE BEEN PROMPT AND HAVE BEEN VERY COMMUNITIVE TO MY WIFE AND I THROUGHOUT THIS PROCESS. WE ARE EXTREMELY HAPPY WITH THE SERVICE CHRIS AND NICK HAVE PROVIDED US."
"Ryan was exceptionally wonderful.
Took full command of the job.
Very respectful.
Kuddos for him."
I discovered our house flooded during a freak 1000 year flood in New Mexico, after I came home from school late at night. I put in a call to SERVPRO of Northwest Albuquerque early the next morning. I was certainly not the worst hit that night and SERVPRO was taking care of customers all day long. They called me at 10pm stating they could still come out if I wanted. They kept to their word and arrived late that night and worked to save my walls. Niko and his team were professional and even cheerful helping me put the house back in order. They showed up each and every day to monitor the situation and reduce the number of fans I needed during the course of a week. They took an awful situation and made me feel confident that the cleaning and restoring process was going to work. I'm always going to recommend this shop to any of my neighbors and friends. I felt like they did an incredible job even when they must have been exhausted by the strain of so many customers during that time. They made me feel like my house was the most important job they had. I can't say enough good things!
Beth and Glenn Brock, Santa Fe.
Since working w/this SERVPRO on a January 2018 job @ this same location- I will always call them for my cleaning+restoration needs.
Niko made it easier for me he is a great man and did a great job. A true life savor. You were very helpful on Friday as well.
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
You guys are doing a great job, and the guys are hard workers.
"NICK AND CHRIS HAVE BEEN OUTSTANDING. THEY HAVE BEEN VERY PROFESSIONAL AND HAVE SHOWN COMPASSION TO US IN A TIME AND SITUATION THAT HAS BEEN VERY DIFFICULT. BOTH HAVE BEEN PROMPT AND HAVE BEEN VERY COMMUNITIVE TO MY WIFE AND I THROUGHOUT THIS PROCESS. WE ARE EXTREMELY HAPPY WITH THE SERVICE CHRIS AND NICK HAVE PROVIDED US."
"Ryan was exceptionally wonderful.
Took full command of the job.
Very respectful.
Kuddos for him."
I discovered our house flooded during a freak 1000 year flood in New Mexico, after I came home from school late at night. I put in a call to SERVPRO of Northwest Albuquerque early the next morning. I was certainly not the worst hit that night and SERVPRO was taking care of customers all day long. They called me at 10pm stating they could still come out if I wanted. They kept to their word and arrived late that night and worked to save my walls. Niko and his team were professional and even cheerful helping me put the house back in order. They showed up each and every day to monitor the situation and reduce the number of fans I needed during the course of a week. They took an awful situation and made me feel confident that the cleaning and restoring process was going to work. I'm always going to recommend this shop to any of my neighbors and friends. I felt like they did an incredible job even when they must have been exhausted by the strain of so many customers during that time. They made me feel like my house was the most important job they had. I can't say enough good things!
Beth and Glenn Brock, Santa Fe.
Since working w/this SERVPRO on a January 2018 job @ this same location- I will always call them for my cleaning+restoration needs.
Niko made it easier for me he is a great man and did a great job. A true life savor. You were very helpful on Friday as well.
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
You guys are doing a great job, and the guys are hard workers.
About Us
SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.
The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.
Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."
Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.
