Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northwest Albuquerque
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
Marina, Chris and, Niko are great to work with!
Ryan and Elijah did a great job. They came in and got straight to work, made sure the area was well protected the entire time. The area looked great when they were done.
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
"Having discovered soaked drywall and black mold behind a wall of photographs in my bathroom, I panicked! I was fortunate to have friends who had used SERVPRO of Northwest Albuquerque and immediately called (in near hysterics!). The first person I spoke with -Maggie- was so calm and reassuring, that I avoided having a near stroke! She had someone out in no time and within hours had to ball quickly rolling... Niko Southall, the general manager, soon arrived and expertly explained my situation, what direction to go, and my "nightmare" didn't seem as horrible as I had imagined. The SERVPRO of Northwest Albuquerque team, including Nick, Manuel and Chris are incredibly hard working, knowledgeable, polite and ALWAYS on time. I could go on and on about how an unfortunate and ugly situation turned quickly positive. Bottom line is- if faced with problems- let SERVPRO of Northwest Albuquerque be the first call you make. It'll be the only call you make as they take care of everyone in detail! (always with a smile and something nice to say) A new bathroom is great- but the new friends are even better!!! Thank you SERVPRO of Northwest Albuquerque Team- You are all tremendous and I am going to miss you!"
Sincerely, Margot Radaelli
You guys did great on our loss!, Jess and Anthony helped me in office with my payment.
"Did an amazing job"
"Chris Proctor, Ryan Wortman and Joe Love worked on the house and were professional and helpful. they did wonderful work and explained everything so well. I will suggest others see them. Highly recommend! They are so great as personable, socialized helpers!"
Marina, Chris and, Niko are great to work with!
Ryan and Elijah did a great job. They came in and got straight to work, made sure the area was well protected the entire time. The area looked great when they were done.
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
"Having discovered soaked drywall and black mold behind a wall of photographs in my bathroom, I panicked! I was fortunate to have friends who had used SERVPRO of Northwest Albuquerque and immediately called (in near hysterics!). The first person I spoke with -Maggie- was so calm and reassuring, that I avoided having a near stroke! She had someone out in no time and within hours had to ball quickly rolling... Niko Southall, the general manager, soon arrived and expertly explained my situation, what direction to go, and my "nightmare" didn't seem as horrible as I had imagined. The SERVPRO of Northwest Albuquerque team, including Nick, Manuel and Chris are incredibly hard working, knowledgeable, polite and ALWAYS on time. I could go on and on about how an unfortunate and ugly situation turned quickly positive. Bottom line is- if faced with problems- let SERVPRO of Northwest Albuquerque be the first call you make. It'll be the only call you make as they take care of everyone in detail! (always with a smile and something nice to say) A new bathroom is great- but the new friends are even better!!! Thank you SERVPRO of Northwest Albuquerque Team- You are all tremendous and I am going to miss you!"
Sincerely, Margot Radaelli
You guys did great on our loss!, Jess and Anthony helped me in office with my payment.
"Did an amazing job"
"Chris Proctor, Ryan Wortman and Joe Love worked on the house and were professional and helpful. they did wonderful work and explained everything so well. I will suggest others see them. Highly recommend! They are so great as personable, socialized helpers!"
About Us
SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.
The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.
Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."
Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.
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