Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northwest Albuquerque
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
The Best!!! Niko, Katrina, and their team of professionals took amazing care of us. Highly recommended!
"You all are very helpful and I'm grateful on how fast you gave me a call back, feels like I just called my insurance like 20 minutes ago."
Chris, Brandon, Emily, Jess, josh, Elijah and Ryan go the extra mile to make everything better than it was before! Their work is caring, helpful, sensitive to pets, diligent and timely! Best of all, great communications kept us prepared and informed each step of their thorough system.
Brandon And Elijah did a good job on our clean up and were professional for the entire job
I would like to express that the employees of SERVPRO of Northwest Albuquerque, have treated me with kindness and respect. I have left the project due to the dust, and unable to cook or eat in my home throughout the construction. My communication with the office has been very well handled. This has been a very long wait to begin construction due to weather and HOA commitments. I trust the results of all will turn out well. Its been a long wait
The guys did a phenomenal job. I'm really glad I called SERVPRO. Thank you to Niko and his crew.
Amazing people running an incredible business. Rely on them for all of your restoration needs.
Dear Maggie,
Thank you for your help with my odd cleanup situation! Your ability to pivot and consider different solutions in a changing environment is a great asset to you and SERVPRO of NW Albuquerque. I appreciate you!
Best,
Jonathan Kahn
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
If you are faced with a disaster and need immediate, professional, thorough help call SERVPRO of NW Abq. They were so friendly, so reassuring, and the communication was flawless. We had a flood in our home due to a faulty washing machine and had no idea where to turn for help. We are so very happy we found SERVPRO of NW!!
Thank you!!
The Best!!! Niko, Katrina, and their team of professionals took amazing care of us. Highly recommended!
"You all are very helpful and I'm grateful on how fast you gave me a call back, feels like I just called my insurance like 20 minutes ago."
Chris, Brandon, Emily, Jess, josh, Elijah and Ryan go the extra mile to make everything better than it was before! Their work is caring, helpful, sensitive to pets, diligent and timely! Best of all, great communications kept us prepared and informed each step of their thorough system.
Brandon And Elijah did a good job on our clean up and were professional for the entire job
I would like to express that the employees of SERVPRO of Northwest Albuquerque, have treated me with kindness and respect. I have left the project due to the dust, and unable to cook or eat in my home throughout the construction. My communication with the office has been very well handled. This has been a very long wait to begin construction due to weather and HOA commitments. I trust the results of all will turn out well. Its been a long wait
The guys did a phenomenal job. I'm really glad I called SERVPRO. Thank you to Niko and his crew.
Amazing people running an incredible business. Rely on them for all of your restoration needs.
Dear Maggie,
Thank you for your help with my odd cleanup situation! Your ability to pivot and consider different solutions in a changing environment is a great asset to you and SERVPRO of NW Albuquerque. I appreciate you!
Best,
Jonathan Kahn
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
If you are faced with a disaster and need immediate, professional, thorough help call SERVPRO of NW Abq. They were so friendly, so reassuring, and the communication was flawless. We had a flood in our home due to a faulty washing machine and had no idea where to turn for help. We are so very happy we found SERVPRO of NW!!
Thank you!!
About Us
SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.
The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.
Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."
Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.
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