Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
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Storm Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Storm Restoration
- Highly-Trained Storm and Flood Damage Cleanup
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northwest Albuquerque
Service Areas
Residential Storm Damage Restoration
When a storm damages our community, we're ready 24/7. Our service professionals are prepared around the clock, on weekends and holidays to service your residential and commercial storm damage needs.
- Local Storm Cleanup Company
- Residential Flooding and Storm Cleanup
- Severe Weather Damage Restoration
- Wind Damage and Wildfire Cleanup
- Flood Water Removal and Cleanup
Services We Provide
Commercial Storm Damage Cleanup
Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.
Roof Tarp and Board-Up Services
If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protect your property from further damage.
- Our board-up services help to secure your property from weather, animals, and illegal entry.
What our
customers are saying
You guys are doing a great job, and the guys are hard workers.
"NICK AND CHRIS HAVE BEEN OUTSTANDING. THEY HAVE BEEN VERY PROFESSIONAL AND HAVE SHOWN COMPASSION TO US IN A TIME AND SITUATION THAT HAS BEEN VERY DIFFICULT. BOTH HAVE BEEN PROMPT AND HAVE BEEN VERY COMMUNITIVE TO MY WIFE AND I THROUGHOUT THIS PROCESS. WE ARE EXTREMELY HAPPY WITH THE SERVICE CHRIS AND NICK HAVE PROVIDED US."
"Ryan was exceptionally wonderful.
Took full command of the job.
Very respectful.
Kuddos for him."
I discovered our house flooded during a freak 1000 year flood in New Mexico, after I came home from school late at night. I put in a call to SERVPRO of Northwest Albuquerque early the next morning. I was certainly not the worst hit that night and SERVPRO was taking care of customers all day long. They called me at 10pm stating they could still come out if I wanted. They kept to their word and arrived late that night and worked to save my walls. Niko and his team were professional and even cheerful helping me put the house back in order. They showed up each and every day to monitor the situation and reduce the number of fans I needed during the course of a week. They took an awful situation and made me feel confident that the cleaning and restoring process was going to work. I'm always going to recommend this shop to any of my neighbors and friends. I felt like they did an incredible job even when they must have been exhausted by the strain of so many customers during that time. They made me feel like my house was the most important job they had. I can't say enough good things!
Beth and Glenn Brock, Santa Fe.
Since working w/this SERVPRO on a January 2018 job @ this same location- I will always call them for my cleaning+restoration needs.
"The guys were great and very professional while at my house. It was nice to have walls put up in my bedroom again. Thank you so much for getting someone out here quickly."
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
You guys are doing a great job, and the guys are hard workers.
"NICK AND CHRIS HAVE BEEN OUTSTANDING. THEY HAVE BEEN VERY PROFESSIONAL AND HAVE SHOWN COMPASSION TO US IN A TIME AND SITUATION THAT HAS BEEN VERY DIFFICULT. BOTH HAVE BEEN PROMPT AND HAVE BEEN VERY COMMUNITIVE TO MY WIFE AND I THROUGHOUT THIS PROCESS. WE ARE EXTREMELY HAPPY WITH THE SERVICE CHRIS AND NICK HAVE PROVIDED US."
"Ryan was exceptionally wonderful.
Took full command of the job.
Very respectful.
Kuddos for him."
I discovered our house flooded during a freak 1000 year flood in New Mexico, after I came home from school late at night. I put in a call to SERVPRO of Northwest Albuquerque early the next morning. I was certainly not the worst hit that night and SERVPRO was taking care of customers all day long. They called me at 10pm stating they could still come out if I wanted. They kept to their word and arrived late that night and worked to save my walls. Niko and his team were professional and even cheerful helping me put the house back in order. They showed up each and every day to monitor the situation and reduce the number of fans I needed during the course of a week. They took an awful situation and made me feel confident that the cleaning and restoring process was going to work. I'm always going to recommend this shop to any of my neighbors and friends. I felt like they did an incredible job even when they must have been exhausted by the strain of so many customers during that time. They made me feel like my house was the most important job they had. I can't say enough good things!
Beth and Glenn Brock, Santa Fe.
Since working w/this SERVPRO on a January 2018 job @ this same location- I will always call them for my cleaning+restoration needs.
"The guys were great and very professional while at my house. It was nice to have walls put up in my bedroom again. Thank you so much for getting someone out here quickly."
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
"The guys were very nice and good workers. They we were very professional and nice. Once we are ready for the flooring, we will contact you guys because we liked your work."
-Mr. See
"Completely happy with the work I received. Ryan was able to address all of my concerns and explained all work and processes completely. I would highly recommend SERVPRO (especially Ryan) to any friends or family who need work done. Feel free to contact me with any questions. Very respectfully, David."
About Us
SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.
The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.
Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."
Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.
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