This testimonial was sent to us by one of our agents after a huge storm.  It was his recommendation of our services to other agents with his company.

"Just my personal experience with the latest storm damage. That storm if you didn’t see took out 200 yr old bridges and my sons father in laws corn field with 7 foot high corn was under water for 5 days etc. My point is that Serv-Pro in Dubuque Ia was spot on to help people. They even gave an old hurricane fan to me for my wet basement. They do a lot of free CE training up here so I am just giving them a very high ranking for your consideration." Joe Miller/Galena

Rob and Kim were courteous, polite and helpful.  They clearly explained the restoration process and were very professional in their work.  My home looks just like it did before the storm.

We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up.  Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing!  Today that bathroom is still in pristine condition - literally - "Like it never even happened."!  We'll never call anyone else - you are the best in the business - SERVPRO!  Many thanks to you all! Sincerely, Howard & Nancy Klauer

SERVPRO OF DUBUQUE responded the same evening my downstairs "flooded".  Due to their timely response and thorough work over the following days, damage to my home was greatly minimized.  I am very appreciative of the competent people who helped me out from SERVPRO OF DUBUQUE.  I highly recommend their services.

Julie Burgmeier

Friendly employees - kept us informed throughout the process.

Dear SERVPRO,

Enclosed please find my payment for the job that you did at my property from the flooding.

Thanks for the fast service, Mike and the others did a great job on my house.  I will definitely recommend your services to my friends when they are in need.

Thanks again,

Dean J. 

SERVPRO of Dubuque,

Enclosed please find my check for the job at....  Thank you for the fast service.  Mike did a great job on my home.

Sincerely,

Dean J

Dubuque, IA

We came home to find that water had flowed into our home and everything was soaked.  SERVPRO of Dubuque responded right away on a Sunday!

They sucked out all the standing water and removed our drenched carpet that ran throughout the house.  They set a bunch of drying machines.  All on the first day.

The next day they returned and removed the water logged bathroom vanity and some other damaged areas.

Katie was great, she answered all of my questions and kept me in the loop during the whole project.

I would recommend them to anyone who might need their help.

Deborah LeGrand

We received this testimonial relating to a job that required extensive reconstruction/repair after the water mitigation:

With sincere gratitude and appreciation.  Thank you for the great workmanship and clean up.

Ruth and Jim Gustafson

This testimonial was sent to us by one of our agents after a huge storm.  It was his recommendation of our services to other agents with his company.

"Just my personal experience with the latest storm damage. That storm if you didn’t see took out 200 yr old bridges and my sons father in laws corn field with 7 foot high corn was under water for 5 days etc. My point is that Serv-Pro in Dubuque Ia was spot on to help people. They even gave an old hurricane fan to me for my wet basement. They do a lot of free CE training up here so I am just giving them a very high ranking for your consideration." Joe Miller/Galena

Rob and Kim were courteous, polite and helpful.  They clearly explained the restoration process and were very professional in their work.  My home looks just like it did before the storm.