Epworth Cleanup and Restoration

We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up.  Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing!  Today that bathroom is still in pristine condition - literally - "Like it never even happened."!  We'll never call anyone else - you are the best in the business - SERVPRO!  Many thanks to you all! Sincerely, Howard & Nancy Klauer

Reputation is everything!

We had a significant water damage loss at our medical clinic. We knew we needed help from someone we could trust.  SERVPRO of Dubuque has that reputation in our area and they again lived up to it.  They were able to efficiently and effectively clean up the damage and minimize our downtime.  When there is an emergency, you rely on those you know you can trust.  For us, that was SERVPRO of Dubuque.

Thank you,

Tom D.

In April, we had a house fire.  After working with our insurance company, we had SERVPRO OF DUBUQUE take over cleaning up the mess and making the repairs.  The whole crew was considerate, respectful and very aware of our feelings.  Our home was cleaned, repaired and looked great.  I would recommend SERVPRO OF DUBUQUE to anyone.

Alice Rooney

Over the winter we experienced a significant fire at one of our rental properties in Dubuque Iowa.  SERVPRO of Dubuque responded quickly, delivering a large power generator while the building was without power.  They were able to maintain heat in the building and power their equipment to dry and deodorize the property. Since that time, SERVPRO of Dubuque has removed all of the damage property and cleaned up much of the mess.  As we move into the reconstruction phase, SERVPRO is taking care of the rebuild as well.

No one wants to experience a fire, I am glad that when I went through it, I had SERVPRO there to lend a helping hand.

Jake Willey

Home Dream, LLC

Dubuque Iowa

Excellent response, we found water damage in our basement on July 4th due to a pipe leak.  They were here before their competitors even called us back.  They were wonderful.   They started the cleanup and drying out immediately and checked back several times each day during the drying out period.  Very grateful for their expertise.  Thank you!  The Dawson's

When I realized that I had water damage in my basement that turned into a mold problem, I called another company first.  After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque.  They got back to me quickly and had someone here the next morning to tell me my options.  I decided to have them take care of everything and they did a great job.

We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up.  Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing!  Today that bathroom is still in pristine condition - literally - "Like it never even happened."!  We'll never call anyone else - you are the best in the business - SERVPRO!  Many thanks to you all! Sincerely, Howard & Nancy Klauer

Reputation is everything!

We had a significant water damage loss at our medical clinic. We knew we needed help from someone we could trust.  SERVPRO of Dubuque has that reputation in our area and they again lived up to it.  They were able to efficiently and effectively clean up the damage and minimize our downtime.  When there is an emergency, you rely on those you know you can trust.  For us, that was SERVPRO of Dubuque.

Thank you,

Tom D.

In April, we had a house fire.  After working with our insurance company, we had SERVPRO OF DUBUQUE take over cleaning up the mess and making the repairs.  The whole crew was considerate, respectful and very aware of our feelings.  Our home was cleaned, repaired and looked great.  I would recommend SERVPRO OF DUBUQUE to anyone.

Alice Rooney

Over the winter we experienced a significant fire at one of our rental properties in Dubuque Iowa.  SERVPRO of Dubuque responded quickly, delivering a large power generator while the building was without power.  They were able to maintain heat in the building and power their equipment to dry and deodorize the property. Since that time, SERVPRO of Dubuque has removed all of the damage property and cleaned up much of the mess.  As we move into the reconstruction phase, SERVPRO is taking care of the rebuild as well.

No one wants to experience a fire, I am glad that when I went through it, I had SERVPRO there to lend a helping hand.

Jake Willey

Home Dream, LLC

Dubuque Iowa

Excellent response, we found water damage in our basement on July 4th due to a pipe leak.  They were here before their competitors even called us back.  They were wonderful.   They started the cleanup and drying out immediately and checked back several times each day during the drying out period.  Very grateful for their expertise.  Thank you!  The Dawson's