Commercial Construction Services
- #1 Property Damage and Restoration Company
- Comprehensive Commercial Construction and Reconstruction Services
- Large or Small Businesses
- Quality Workmanship
- Trained, Certified Specialists
- Streamlined Insurance Process
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Trusted Commercial Construction and Restoration Service Specialists
Fire. Flood. Storms. Mold. They can have a devastating effect on your business. With more than 2,300 locations in the United States and Canada, SERVPRO® professionals are available around the clock to help with commercial damage repair, restoration, and construction for businesses big or small.
We know you and your employees depend on your business for your very livelihoods. To that end, we provide comprehensive commercial construction services to return your business to safe, secure, successful operations as soon as possible.
No matter what kind of damage has impacted your business—water, fire, mold, or storm, our team will contact and manage multiple crews and oversee your project from start to finish. We’ll also work with your insurance company to help navigate the claims process and coordinate the necessary paperwork for an easier experience.
To each project, we bring an attention to detail, commitment to quality, and an understanding that your business needs to be up and running!
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Why Choose SERVPRO for Your Next Commercial Construction Project?
Single Contact
Seamless communication is the key to any successful business restoration project. We’ll serve as your advocate from start to finish, so you don’t have to manage multiple repair teams.
Expedited Restoration Process
We’re a one-stop shop. That means your project will go much quicker due to our ability to coordinate construction work at the same time we’re mitigating. This helps minimize your downtime and loss of revenue.
Quality Workmanship
Our business is to provide your business with the highest quality product possible.
SERVPRO’s Clean Build Technology
Our premium services use EPA-registered products to protect your business with dust control, viral pathogen protection, and other decontaminants.
On-Time & On-Budget
Our professional construction service providers work with your insurance company to restore your commercial property to its pre-damaged condition—and minimize downtime.
Easier Insurance Claims Process
SERVPRO helps you navigate the insurance claims process, helping coordinate the paperwork for a quicker, easier experience.
Our Commercial Construction Process
Every commercial construction project is unique. Whether it’s a remodel or repairs tied to an insurance claim, your project will be customized to the needs of business. This guide outlines what you can expect and the roles of SERVPRO, your insurance company adjusters, and your mortgage company. We’ll be with you each step of the way.
Pre-Construction Phase
Approval
Before starting any commercial construction project, it’s important to do your homework, especially when it comes to approvals required prior to the project. If your project is the result of an insurance claim, you’ll need to verify coverage and any limitations of coverage, such as deductible amounts and replacement costs.
Estimates and Finalizing Estimates
We’ll provide a copy of your estimate as an attachment to your Construction Work Authorization.
Deposits and Progress Payments
We provide you with a Deposit and Draw Schedule as an attachment to your Construction Work Authorization. Note that failure to make progress payments may hold up your project. This includes the payment of the deposit (depending on state law).
Mortgage Companies
If you have a mortgage on your property, some lenders and insurance companies may issue “multiple party” checks the include you, your mortgage company, and us. This will require you to contact your mortgage company for the necessary approvals to release payments for the work being done on your business.
Material Selections and Changes
Taking the time to research and select materials—carpet, tile, flooring, etc.—as soon as possible can yield significant time savings over the duration of the project, since some items may have long lead times.
Signing the Construction Work Authorization Document
You will need to sign this document for any work to begin.
Construction Phase
Scheduling Tradesmen
Arranging access to your business and communicating any scheduling constraints, for both SERVPRO and tradesmen, is critical to an efficiently run construction project. Coordinating schedules between tradesmen and homeowners is the most common reason for project delays.
Weekly Communication
We’ll contact you at least once a week during the construction phase with information on the status of your project. Be sure to notify us of the best times and method for communicating with you.
Inspecting Work-In-Progress
If your project requires several different activities such as carpet, flooring, drywall, and painting, it’s important that you look at each phase of work as completed to make sure any issues are identified and addressed quickly.
Supplements
An unforeseen issue can arise after the project is underway, resulting in additional costs. (Example: the discovery of additional damage not visible until demolition was underway.) We try to anticipate these occurrences, but we can’t foresee them all. In such cases, we’ll work with your insurance company to see if this issue can be added as a “supplemental” to your claim. However, you may need to sign a Change Order to cover the additional cost.
Change Orders
You might want to change or upgrade the materials used on your project after the initial estimate has been accepted. We’ll try to work with you to incorporate these changes, but once we start work on your project, we can’t make structural changes or changes that impact ordered materials.
Progress Payments
If the estimated cost of your project is more than $10,000, you may be asked to make interim payments as your project progresses. For insurance-related work, it’s important to stay in close contact with your adjuster and mortgage company, if applicable, to be sure payments are made promptly, or work on your project may be delayed or stopped.
Post-Construction Phase
Construction Standards
If issues are identified quickly, as repairs are made during the project, the walk-through should be a simple confirmation of the work performed and a final sign-off.
Certificate of Completion
Once all work has been completed, you’ll be asked to sign the Certificate of Completion, a document acknowledging that the work is complete and meets industry standards.
Final Payment
At the end of the project, if there are any items incomplete (e.g. back-ordered light fixtures or minor completion items), you may withhold an amount equal to 150% of the reasonable value of those items from the final payment to us. This amount will be paid to us upon completion of those items.
Reconstruction
With reconstruction, anything impacted by water, fire, mold, or storm damage is repaired or rebuilt. From the foundation to the roof to the fixtures, we’ll have your business looking “like it never even happened.”
Post-Construction Cleaning
Post-construction cleaning ensures a safe and healthy environment for you, your employees, and your clients. We’ll make sure all dust, debris, and other materials are removed—and that all surfaces, from ducts to carpets to countertops to windows, have been thoroughly cleaned.
Contents Packout & Storage
From furniture to important papers, our packout and storage services will keep the contents of your business safe and secure until your construction project is complete—then we’ll bring it all back.
Board-up and Roof Tarping
We offer professional roof tarping and board-up services to help keep your business protected and secure during your construction project.
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