Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning.  Very friendly and informative.  Will definitely contact them again if needed.

Todd came by the house and was awesome.  His experience, suggestions, and commitment to us fixing our water issue.  Not only did he help with cleanup, but gave great guidance on prevention.  Truly the best!

For over 30 years, I have been an Insurance Claims Representative in the Dubuque Area.  SERVPRO of Dubuque assisted me in numerous fire, water & other property damage claims. They always provided prompt & professional services.  I would definitely recommend SERVPRO of Dubuque.

Jim Meyer

We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up.  Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing!  Today that bathroom is still in pristine condition - literally - "Like it never even happened."!  We'll never call anyone else - you are the best in the business - SERVPRO!  Many thanks to you all! Sincerely, Howard & Nancy Klauer

Reputation is everything!

We had a significant water damage loss at our medical clinic. We knew we needed help from someone we could trust.  SERVPRO of Dubuque has that reputation in our area and they again lived up to it.  They were able to efficiently and effectively clean up the damage and minimize our downtime.  When there is an emergency, you rely on those you know you can trust.  For us, that was SERVPRO of Dubuque.

Thank you,

Tom D.

When I realized that I had water damage in my basement that turned into a mold problem, I called another company first.  After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque.  They got back to me quickly and had someone here the next morning to tell me my options.  I decided to have them take care of everything and they did a great job.

Excellent response, we found water damage in our basement on July 4th due to a pipe leak.  They were here before their competitors even called us back.  They were wonderful.   They started the cleanup and drying out immediately and checked back several times each day during the drying out period.  Very grateful for their expertise.  Thank you!  The Dawson's

We had water in our basement from a bad storm like lots of other people.  I called around 7:30 and by 8:30 a team was there getting things cleaned out.  Things that were to be junked was taken away and we didn't have to do it ourselves.  They sent the paperwork to our insurance so we had to do nothing with that.  It was a great experience and truly it was like nothing had happened.

Todd and his team were a HUGE help to us when the spring snow melt sent water into our basement.  Todd came out personally to look at what was happening and where the water was coming in.  He was back the next day to help move a couple pieces of furniture and put a fan under the carpet to help dry it out.  I was out of town on business and he was a HUGE help to my wife with advice on cleanup and prepping for the drying cycle.  Thanks to Todd for responding in person and so quickly to our request for help!  Great Team of people to work with!

Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning.  Very friendly and informative.  Will definitely contact them again if needed.

Todd came by the house and was awesome.  His experience, suggestions, and commitment to us fixing our water issue.  Not only did he help with cleanup, but gave great guidance on prevention.  Truly the best!