Professional, responsive, great work. Couldn't have been better.

We recently had a leak at our business. Allen and his crew came to the rescue. We have had other damage control companies come in the past, but felt that Allen and his crew from SERVPRO of Palo Alto were compassionate about the situation. I felt at ease knowing that they were on the job and they use state of the art equipment. We would recommend you call SERVPRO over any other damage control company.

Fast, professional service. Kept me informed every step of the way when it came to my small kitchen fire that needed restoration. Got the job done in the estimated time and worked directly with insurance, so I didn't have any hassle there either. Thanks guys!

These folks are awesome!  Everyone on this crew is outstanding, service is impeccable, performance is top-notch.  Very responsive.  I had a fridge water line blow out while I was at work.  Hours of flooding onto my hardwood floor and tile in an open space house.  Kitchen, hallway, living area, dining and entertainment area - all under water.  I called SERVPRO of Palo Alto and they sent a crew out right away.  When they arrived, they just plunged into the cleanup/dry-out.  The next several days consisted of various steps of dry-out, then hardwood floor and tile removal.  These guys worked hard to save my floor and even went into the crawlspace (scary!) to set things up for drying down there.  But get this: This morning, after all the dry out was completed, I thought I could use my washing machine, which didn't have the drain hose connected - *my* bad for not noticing.  After the inevitable spill takes place (and I'm kicking myself real hard), I call Allen, and Sally comes out AGAIN to help me out.  Like, immediately!  
Long and short of it is, Allen, Sally, Jessie, Paul, Emil, and other folks all worked very hard.  They are outstanding professionals.  Recommend them most highly.  Just like everyone else here!

They were informative and professional. They used great equipment and really educated us in the process. I would highly recommend them.

I've always had a great experience working with Allen and the rest of the staff. They're attentive to my clients needs, personable and always stays in touch with both me as a State Farm agent, and my clients. I know when I refer business to them I'm always going to be taken care of and my clients get the best of care as well.

SERVPRO did an excellent job removing glue from a concrete floor that our business is converting into a lab room. Out of the 5 contractors I interviewed for the job, SERVPRO outshined them all with their professionalism and knowledge of the task at hand. SERVPRO was easy to work with, very timely, highly professional and overall top notch. We are very happy with the work they did at our office. We would call them again and recommend them to all.

I always use and trust SERVPRO. I never refer anyone else to my clients. Highly recommended for a thorough and professional job done.

I had an amazing experience with this company. They came out when I had a pipe break in my kitchen. They are very professional and very responsive when you call. The team is amazing and takes care of your stuff when packing. I love this company. I would definitely recommend them to everyone.

Professional, responsive, great work. Couldn't have been better.

We recently had a leak at our business. Allen and his crew came to the rescue. We have had other damage control companies come in the past, but felt that Allen and his crew from SERVPRO of Palo Alto were compassionate about the situation. I felt at ease knowing that they were on the job and they use state of the art equipment. We would recommend you call SERVPRO over any other damage control company.