Just got my oil painting back from you today. I can't tell you how much I appreciate you guys not giving up on getting it in the hands of the right person and carefully shipping it halfway across the country without a scratch. It even came back in its original frame - which I actually thought we pulled off the day of the fire. So imagine my surprise when I picked it up today and it's ready to hang!! It looks amazing! Thank you all for the excellent service you provide.

They hand cleaned and sanitized every memento and toy in my sons room. I could not believe that your crews were as meticulous and thorough as that! SERVPRO made a bad situation less traumatic.

We had a couch that had been in an apartment of heavy smoker's odor for a year's time. We took a shot at SERVPRO. AMAZING RESULTS!!!
I can't say enough about the service they provide! Great people and great service!

Thank You,

It has been a pleasure to work with the company.  I have met John, Mark and Kris they are especially stellar employees.  All are pleasant, knowledgeable, straight forward, thorough and helpful.  Mark and Kris were here for an extended period of time twice, in less than a week, taking care of water issues.  They are stellar employees.  I was so thankful they were the ones responding to the unfortunate second call. 

If anyone ever asks, I will recommend your business.

Have a great weekend.

Laura

Over communicated, no surprise!  Kudos to John & Sherri for their communication with us. 

We had a Kitchen fire at our home in St. Albans, WV. We thought it would be a total loss, there was smoke damage to the entire house. No way, no how SERVPRO could pull this off. I Never would have believed it if I hadn't experienced it. .....Thanks SERVPRO!

We were privileged to get the “girl power team of Missy, Susan and Jazz. They explained what they were doing and we understood the process to get us back to normal. I KNOW customer service, and these fine ladies treated my home as if it were their own. They were very nice, courteous, careful and just generally wonderful people.They went above and beyond in every way. I am so very grateful for their efforts, AND I am glad to have a cleaner bedroom and bathroom too.THANK YOU “girl power team!

You all are so wonderful!! My family had a fire a couple of years ago due to the "spontaneous combustion" of my microwave. The whole process was a lot less painful than it would have been because of SERVPRO and Tim McDaniel. Granted there were still frustrating times, but on the whole looking back, you guys were great!!!

Kudos to Brittany, John, John, and Mark.  You made this scary situation better and we appreciate all that you did.  Thank you so much.  Everything looks great. 

Just got my oil painting back from you today. I can't tell you how much I appreciate you guys not giving up on getting it in the hands of the right person and carefully shipping it halfway across the country without a scratch. It even came back in its original frame - which I actually thought we pulled off the day of the fire. So imagine my surprise when I picked it up today and it's ready to hang!! It looks amazing! Thank you all for the excellent service you provide.

They hand cleaned and sanitized every memento and toy in my sons room. I could not believe that your crews were as meticulous and thorough as that! SERVPRO made a bad situation less traumatic.