Ros is the General Manager for SERVPRO®; of North Kanawha Valley and Teays Valley. He attended the University of North Carolina and graduated with a degree in Business Administration and a concentration in Organizational Management. He started his career with SERVPRO of Charlottesville, VA before joining us here in West Virginia. He is IICRC certified in water, fire, and smoke restoration.

Ros is from Ashville, North Carolina. His favorite part of working at SERVPRO is learning new skills and growing as a leader. As well as the satisfaction of seeing employees grow and accomplish their goals inside and outside of work. In his spare time, he enjoys spending time with family and friends, riding dirt bikes and four-wheelers, and playing basketball, and football.

Tim McDaniel serves as our Business Development Consultant, bringing 25 years of experience in the restoration industry—all with SERVPRO®;.

Tim began his SERVPRO career as a Crew Chief from 1992 to 1997 before returning in 2004 as a Production Manager. From 2011 to 2020, he served as a Commercial Restoration Consultant before advancing to Operations Manager in 2020. Most recently, Tim held the role of General Manager from 2022 to 2024. He holds multiple IICRC certifications, including Commercial Drying Specialist (CDS), Fire Damage Restoration (FRT), Smoke and Odor Control (OCT), Water Damage Restoration (WRT), and Applied Structural Drying (ASD). In addition, he is certified in Lead Paint Renovation, Repair, and Painting and has completed Applied Thermography training. Tim pursued studies in Communications at West Virginia State University and Youth Ministries at Appalachian Bible College.

Beyond his professional expertise, Tim is deeply committed to community service, actively volunteering with organizations such as The United Way and Relay for Life/American Cancer Society. He is also a member of the Charleston Area Alliance, the Home Builders Association of Greater Charleston, Blue Goose International, and the Putnam County and South Charleston Chambers of Commerce.

Lewis serves as a Project Manager at SERVPRO, bringing over 13 years of expertise to the team. He is a graduate of East Bank High School and earned his degree from West Virginia University, majoring in Athletic Coaching Education with a minor in Communications. During his time at WVU, he interned with the university's football program, working under Coach Don Nehlen in his final year and Coach Rich Rodriguez for two years. As part of the recruiting process, he also gained experience editing game film.

Lewis has been married to his wife, Erika, for 22 years. Erika is currently completing her nursing degree, while their oldest son, Kegan, is a Marshall University graduate with a degree in Management of Information Systems and now works as a computer programmer. Their youngest son, Luka, attends Glenville State University, studying Sports Management and Business while playing baseball for the university.

Lewis enjoys baseball, football, basketball, golf, and NASCAR, as well as spending time outdoors fishing and hunting with friends and family. A true movie enthusiast, he also appreciates great films.

As a skilled professional, Lewis holds multiple IICRC certifications, including Water Damage Restoration, Applied Structural Drying, Commercial Drying Specialist, Applied Microbial Remediation, Fire & Smoke Restoration & Odor Control. He also possesses a 10-hr Construction Safety and Health certification through OSHA. His favorite part of working at SERVPRO is helping those in need alongside his teammates.

Jason is a IICRC certified project manager. His favorite part about working at SERVPRO is that he gets to help people after disaster strikes to make it look 'like it never even happened.'

Jason is from Dunbar and in his spare time he enjoys playing sports and video games.

George is a Crew Chief with four years of experience in the restoration industry, all of which have been with SERVPRO. He holds an IICRC Water Restoration Technician (WRT) certification and is actively working toward obtaining a certification in Trauma and Crime Scene Restoration (TCST). George is passionate about his role, particularly the opportunity to assist individuals during challenging times and it shows in the amount of positive reviews he receives from his customers.

Residing in Charleston, WV, George enjoys spending his free time with his beloved pets and playing video games.

John is a skilled Crew Chief with three years of experience in the restoration industry. He holds IICRC certifications in Water Damage Restoration (WRT) and Applied Structural Drying (ASD). John is particularly passionate about the demolition stage of the remediation process, finding it rewarding to witness a home transform from severe water or smoke damage to a fully restored state—truly making it look like "it never even happened."

A resident of Saint Albans, John enjoys spending quality time with his daughter, Sadie. In his free time, he appreciates the outdoors, particularly fishing and riding his four-wheeler.

Timmy is a dedicated Crew Chief with six years of experience in the restoration industry. He holds IICRC certification in Water Damage Restoration and takes great pride in delivering high-quality work. Timmy values teamwork and camaraderie with his colleagues, which he considers the most rewarding aspect of his role at SERVPRO. Known for maintaining the cleanest vehicle in the fleet, he takes pride in ensuring both his personal and professional vehicles are spotless.

Residing in Pinch, Timmy is a proud pet owner of a Cockatoo named Elvis. In his free time, he enjoys outdoor activities such as hiking and camping.

Mark is a crew chief. He is IICRC certified and has 6 years of restoration experience. His favorite part of working for SERVPRO is learning new skills and helping people through a stressful situation.

Mark resides in Nitro. When he is not at work he enjoys spending time with his family and beloved dog.

Josh is a Crew Chief with two years of experience in the restoration industry. He attended Marshall University, where he pursued a degree in Management Information Systems. Since joining SERVPRO in January 2023, he has quickly established himself as a skilled leader and restoration technician. Josh holds IICRC certifications in Water Damage Restoration (WRT) and Applied Structural Drying (ASD).

A native of Pinch, West Virginia, Josh is also a proud property owner of 2 properties in Kanawha County. He finds fulfillment in solving complex problems and supporting his colleagues by helping them overcome challenges. In his spare time, he enjoys hanging out with his wife, Ashley, hunting and fishing with friends and spending quality time with family.

Nicole is a dedicated Production Technician who thrives on the variety and challenges her role at SERVPRO offers. She takes great pride in delivering exceptional service, as reflected in the numerous positive reviews from satisfied customers. Nicole also values the strong sense of camaraderie within the team and appreciates the family-oriented atmosphere at SERVPRO.

Originally from Cleveland, Nicole now resides in Alum Creek with her boyfriend and their beloved pets. In her free time, she enjoys fishing and taking road trips to explore new places.

Vicki is a dedicated Production Technician with three years of service at SERVPRO, specializing in fire restoration and content cleaning. She thrives on the new challenges her role presents and values the opportunity to learn something new every day. Vicki was recognized as Employee of the Year in her first full year with the team and is highly respected by her colleagues for her work ethic and contributions.

A resident of St. Albans, Vicki enjoys outdoor activities such as hunting and fishing in her spare time.

A resident of Sissonville, Brandon spends his free time enjoying the outdoors, engaging in activities such as fishing, off-roading, and four-wheeling. His commitment to both his work and personal interests reflects his hardworking and adventurous spirit.

Zach is a skilled Reconstruction Specialist with 13 years of experience in the construction industry. He values the strong camaraderie among his coworkers and the family-oriented atmosphere at SERVPRO.

Recognized for his dedication and work ethic, Zach was named SERVPRO's Employee of the Year for 2024. He is known for consistently going the extra mile to support both his customers and teammates.

A Charleston native, Zach enjoys fishing in his spare time.

Darryl is a highly skilled Reconstruction Specialist with 40 years of experience in the construction industry, including six years with SERVPRO. He is known for his positive attitude, strong work ethic, and sense of humor, making him a valued team member. A customer favorite, Darryl has received numerous positive reviews for his exceptional craftsmanship and dedication to service.

A Charleston native, Darryl enjoys spending his free time with his grandchildren, cherishing the moments with family outside of work.

Travis is a highly skilled Production Technician in his second year with SERVPRO. He appreciates the dynamic nature of his work, embracing the opportunity to learn something new each day. His dedication and adaptability make him a valuable asset to our team.

In his spare time, Travis enjoys exploring the scenic landscapes of West Virginia on his motorcycle. He is also an avid fisherman, always looking for opportunities to spend time on the water.

Alex serves as our Job File Coordinator, bringing 14 years of experience in customer service. She thrives in SERVPRO’s family-oriented and supportive environment, appreciating the positive workplace culture. Passionate about continuous growth, Alex is eager to expand her knowledge of the restoration industry and is always striving for both professional and personal development.

In her free time, Alex enjoys scenic country drives, hiking, and spending time with friends at her favorite local Mexican restaurant.

Marsha serves as our Office Manager, bringing a decade of dedicated service to SERVPRO. Her responsibilities include overseeing accounts payable and receivable, managing payroll, and conducting audits. With an extensive background in accounting and administrative operations, she has become an invaluable asset to our team. Marsha also holds an IICRC certification in Water Damage Restoration (WRT).

She is a graduate of West Virginia State University with a Bachelor of Science in Accounting and also holds an Associate of Science in Accounting from Southern West Virginia Community College.

Originally from Logan County and a graduate of Logan Senior High School, Marsha enjoys spending her free time with family and friends. She also has a passion for crocheting, crafting, fishing, hiking, and traveling.

David is a dedicated Production Technician who also plays a crucial role in managing SERVPRO’s vehicle fleet. He ensures that all company vehicles remain in optimal condition by coordinating maintenance, scheduling inspections, and overseeing other essential fleet operations.

Demonstrating a strong commitment to growth within the company, David is always eager to take on new challenges and contribute wherever needed. He values the camaraderie of his teammates and appreciates the supportive work environment at SERVPRO.

In his free time, David enjoys spending quality time with his wife, Olivia, and their beloved pets. He also has a passion for working on his truck whenever he gets the chance.

Scott is a highly experienced Reconstruction Specialist with nearly 30 years in the construction industry. Known for his exceptional craftsmanship and attention to detail, he consistently receives outstanding reviews from satisfied customers. Scott values the strong camaraderie among his colleagues and appreciates the family-oriented culture at SERVPRO.

A Charleston native, Scott enjoys spending his free time outdoors, particularly hunting and fishing.

Sherri Arthur serves as the Production Assistant at SERVPRO, bringing 13 years of dedicated service to the team. As the "voice" of SERVPRO, she is often the first point of contact for customers, providing a calming, welcoming and knowledgeable presence. With extensive expertise in the production side of the business, Sherri holds an IICRC certification in Water Damage Restoration, along with multiple certifications through SERVPRO’s employee training program. Her 30+ years of customer service experience have equipped her with the skills to support clients with professionalism, care, and compassion—especially during times of crisis.

Outside of work, Sherri is actively involved in her church and cherishes time spent with her husband, Tim, her children and grandchildren.

Olivia serves as our Job File Manager, bringing five years of customer service experience and three years in Business Development to the table. Now in her third year with SERVPRO, she holds an IICRC certification in Water Damage Restoration and is responsible for making sure every project is compliant with any current contracts, or national accounts that we may have in place. She values the strong team environment and collaboration with her colleagues as her favorite part of the job.

A resident of Scott Depot, Olivia enjoys spending time with her husband, David, and their two beloved dogs. In her free time, she pursues her passion for crocheting.

Brittany serves as our Contents Division Manager, bringing six years of experience in restoration and contents management to our team. She holds multiple industry certifications, including Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration (FST), and Contents Processing (CPT). Brittany is passionate about helping people recover from disasters, which she considers the most rewarding aspect of her role at SERVPRO. She is often the first to volunteer to assist in other departments during storm events and is always eager to try new things as our industry develops.

A resident of Poca, Brittany enjoys spending her free time with her children and extended family and she is often referred to as "MOM" by her kids' friends. Meeting their needs and creating cherished memories with her family are the most important things in Brittany's life.

Jasmine is a dedicated Fire Crew Chief with three years of experience at SERVPRO. She is committed to continuous learning and growth within the company. Her favorite aspect of the job is building meaningful connections with customers and providing compassionate support during difficult times. Jasmine’s dedication to excellence is reflected in the numerous positive reviews she has received from satisfied clients.

Originally from Ohio, Jasmine now resides in Hansford. In her free time, she enjoys spending quality time with her beautiful granddaughter, and being outdoors when the weather permits. Jasmine has a particular passion for hiking.

Marcus is a IICRC certified crew chief. He has 6 years of restoration experience. His favorite part of working at SERVPRO is helping people when a water loss occurs at their home.

Marcus resides in Nitro. When he is not at work he enjoys spending time with friends.

Jason serves as our Warehouse Manager, bringing 17 years of experience in warehouse management to our team. Jason is responsible for servicing all of our restoration equipment across all 7 of our franchises with one major strength being, he is able to fabricate parts and think outside the box to repair items that may not have parts available for anymore. Jason values the strong teamwork and camaraderie among his colleagues, which he considers the best part of his role at SERVPRO.

A resident of Cross Lanes, Jason enjoys spending his free time with his wife, Christina, and their two children, creating lasting memories with his family.

Jamie is one of our skilled Reconstruction Technicians.

In his spare time He likes to spend time with his family and friends.

Gregory is one of our skilled Reconstruction Technicians.

His Goal is to own his own construction business one day.

Dave Jones is one of our skilled Restoration Technicians.