About Us
Here to Help® 24/7.
SERVPRO of Madison, WI
About Us
Our History
Since 1989, SERVPRO of Madison North and East has been helping the people of Madison and neighboring communities. More than 2000 customers have called upon us to restore their property.
Committed to Our Community
Owners Sarah Pope and Jason Wilkinson both grew up and raised their families in Wisconsin. We are invested in the future of Madison and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of the Madison area that help make our community great. We help organizations such as American Red Cross and are dedicated to partnering with the Better Business Bureau and Chamber of Commerce.
Our Trained Employees
Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.
Why SERVPRO?
Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Madison Wisconsin.
Service Area
Certifications
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- UFT - Upholstery & Fabric Cleaning Technician
- HST - Health and safety Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RCT - Rug Cleaning Technician
- OSHA - Other Training
- AMRT - Applied Microbial Remediation Technician
Payment Info
The following cards are accepted:Awards
- SERVPRO's Outstanding Sales Performance
- https://www.expertise.com/wi/madison/water-damage
Affiliations
- Wisconsin Association of School Business Officials- WASBO
- DeForest Chamber of Commerce
- Red Cross
- Institute of Inspection, Cleaning and Restoration Certification - IICRC
- PGA Tour
- Better Business Bureau
- Chamber of Commerce
- International Facility Management Association - IFMA
- Madison Area Builders Association
- Building Owners and Managers Association - BOMA
- Sun Prairie Chamber of Commerce
- The Blue Book
What our
customers are saying
We needed help mitigating some water damage in our basement. Called them late in the evening and they were out early the next morning. In about 3 hrs. Jackie and her crew had the entire cleanup, which included cutting out some drywall done. Their work was excellent, super friendly and easy to deal with. We will definitely call them first if we have any future issues with the house. As well as consider them for the finishing work to get the basement back to its former glory.
Hi Kathy,
You’re so good to check in, I appreciate it! Everything is as it has been here, all the same, no changes. Thanks again for checking. You and SERVPRO were sure amazing when I was helping my friend with her flood at the her condos!! SamI really appreciated your time today and thank you for stopping in. Will always keep you as a referral and with all the rain forecasted over the next week I would imagine we may need your help. Can you say..."flood"!! Keep moving ahead. You are such a great company to work with, always!! And our customers love working with you Look forward to meeting Luke in the near future. You should be a great team. You will be able to show him what it takes to build a great customer base. It is an artful skill and you have the talent to teach him. Big Hug!
Great people with a great cause. They make life good again for those who had a life altering event. We all need a super hero sometime in our life.. Give them a cheer!
Tammy is so friendly and a great aspect to SERVPRO. We will definitely recommend to anyone in need of restoration advice or recovery!. Thank you for being in the area and local!
Ray and his team were absolutely INCREDIBLE! When something like this happens it is so wonderful having people who care and do an amazing job. They were there within just a few hours. I would HIGHLY recommend SERVPRO to anyone! Thank you so much!
We had a very unfortunate situation with an electrical fire in a bedroom of our house. Once we got past the shock of what happened, reality sunk in.....how were we going to handle the clean up? There was so much smoke damage, we didn't know where to begin. Thanks to SERVPRO of Madison, we didn't have to worry about a thing. We were so fortunate to have their very reliable and professional staff take care of everything! There was no way we could have gotten through things without them!!
Ray & Jackie,
I wanted to tell you both thank you! I really appreciate the help and support you all provide for the 3 days before our team got in there.
Please know you were a key part of our teams success.
Hope you both have a great weekend.
Carolyn
The team was awesome as usual. Attentive, flexible, and just all around great guys. We appreciate the quick response and partnership.
We needed help mitigating some water damage in our basement. Called them late in the evening and they were out early the next morning. In about 3 hrs. Jackie and her crew had the entire cleanup, which included cutting out some drywall done. Their work was excellent, super friendly and easy to deal with. We will definitely call them first if we have any future issues with the house. As well as consider them for the finishing work to get the basement back to its former glory.
Hi Kathy,
You’re so good to check in, I appreciate it! Everything is as it has been here, all the same, no changes. Thanks again for checking. You and SERVPRO were sure amazing when I was helping my friend with her flood at the her condos!! SamI really appreciated your time today and thank you for stopping in. Will always keep you as a referral and with all the rain forecasted over the next week I would imagine we may need your help. Can you say..."flood"!! Keep moving ahead. You are such a great company to work with, always!! And our customers love working with you Look forward to meeting Luke in the near future. You should be a great team. You will be able to show him what it takes to build a great customer base. It is an artful skill and you have the talent to teach him. Big Hug!
Great people with a great cause. They make life good again for those who had a life altering event. We all need a super hero sometime in our life.. Give them a cheer!
Tammy is so friendly and a great aspect to SERVPRO. We will definitely recommend to anyone in need of restoration advice or recovery!. Thank you for being in the area and local!
Ray and his team were absolutely INCREDIBLE! When something like this happens it is so wonderful having people who care and do an amazing job. They were there within just a few hours. I would HIGHLY recommend SERVPRO to anyone! Thank you so much!
We had a very unfortunate situation with an electrical fire in a bedroom of our house. Once we got past the shock of what happened, reality sunk in.....how were we going to handle the clean up? There was so much smoke damage, we didn't know where to begin. Thanks to SERVPRO of Madison, we didn't have to worry about a thing. We were so fortunate to have their very reliable and professional staff take care of everything! There was no way we could have gotten through things without them!!
Ray & Jackie,
I wanted to tell you both thank you! I really appreciate the help and support you all provide for the 3 days before our team got in there.
Please know you were a key part of our teams success.
Hope you both have a great weekend.
Carolyn
The team was awesome as usual. Attentive, flexible, and just all around great guys. We appreciate the quick response and partnership.