Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Sevier, Jefferson & Cocke Counties
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
Did a great job! Was very thorough on all aspects!
Enjoyed working with SERVPRO of Sevier, Jefferson & Cocke Co.
When our house flooded, we couldn’t believe our eyes! Thank you so much for the countless hours and extras you worked so hard on our home for us. You all were extremely professional, met our needs and went above and beyond. You worked around our lives and made us feel special. You are truly our hero! You are very appreciated. SERVPRO is lucky to have you. Thanks again for your tidy, neat wonderful job. We will tell others of SERVPRO.
David Reneau has been an exceptional representative - On time! Knowledgeable of the field.
Josh was wonderful! He kept me advised through the whole process including working with my insurance company. Its hard to impress me ; I am a general contractor and home inspector!
Thanks so much for all you have done for us. This has been a long road for all of us. You have been so patient with us.
Excellent service during a very trying time. Everyone was very helpful. Would definitely refer to friends and family.
Hayden was great in his help, Thank you Hayden Cox!
Hayden was a lifesaver and very professional and knowledgeable. Being here by myself I could not have moved things without Hayden and Jose. Thanks for the above and beyond!!!!
Did a great job! Was very thorough on all aspects!
Enjoyed working with SERVPRO of Sevier, Jefferson & Cocke Co.
When our house flooded, we couldn’t believe our eyes! Thank you so much for the countless hours and extras you worked so hard on our home for us. You all were extremely professional, met our needs and went above and beyond. You worked around our lives and made us feel special. You are truly our hero! You are very appreciated. SERVPRO is lucky to have you. Thanks again for your tidy, neat wonderful job. We will tell others of SERVPRO.
David Reneau has been an exceptional representative - On time! Knowledgeable of the field.
Josh was wonderful! He kept me advised through the whole process including working with my insurance company. Its hard to impress me ; I am a general contractor and home inspector!
Thanks so much for all you have done for us. This has been a long road for all of us. You have been so patient with us.
Excellent service during a very trying time. Everyone was very helpful. Would definitely refer to friends and family.
Hayden was great in his help, Thank you Hayden Cox!
Hayden was a lifesaver and very professional and knowledgeable. Being here by myself I could not have moved things without Hayden and Jose. Thanks for the above and beyond!!!!
About Us
Our willingness to lend a hand is not exclusive to the work that we do in the restoration and recovery industry. While our SERVPRO team of professionals has more than a century of combined experience in the various fields we specialize in, our greatest achievements are the differences we can make in the lives of our customers. From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do.
While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another. As a locally owned and operated outfit, we maintain a level of honesty with our clients that allows for better transparency in lengths of tasks, estimated costs, and what work your home needs.
We stay involved in our communities because being a good neighbor means more than just cleaning up after water, fire, mold, storms, or flooding. To our SERVPRO team, our involvement with organizations like Live It and other area awareness groups, fundraisers, and athletic teams of the region, instill a sense of pride in the work that we do and the difference we can make to those in need.
Our SERVPRO team must also contend with substantial loss situations at times. Because of our involvement with a Large Loss Recovery Team, we have the equipment and personnel to get the damage under control as promptly as possible. Theater shows and historic properties are an essential element to congested tourist areas, and we have a 24/7 response to help quickly clean, dry, and restore any of these larger structures.
With our extensive experience in the industry combined with accreditations from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), we can present knowledgeable technicians for every loss incident to make it “Like it never even happened.”
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