Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Sevier, Jefferson & Cocke Counties
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
I just wanted to thank all of you again for the wonderful help you gave us during & after our house fire last May. We moved into our new home three weeks ago and I finally went through the boxes yesterday. Everything was packed and labeled so nicely! All of our special things (memories) were cleaned and delivered to us in perfect condition. Daire & Alicia we could not have gone through this tough time without your guidance and advice. We also appreciate all of those people who cleaned boxes and hauled all our stuff (and carrying all of those boxes to the room above the our garage where it must have been 92 degrees) Thank you from the bottom of our hearts. Please drop by and see us if you are ever close by!
ALL 10's GREAT PEOPLE!!
Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!
Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.
"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again.
Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!
All 10!!!!!
Efficient, Speed, Professional and Counteous!! Kenny Was Great!!
Thank you so much for your hard work, We are still in awe of the incredible job you did, and always with a smile and words of encouragement. There aren't words to express our appreciation. May God richly bless each of you!
I just wanted to thank all of you again for the wonderful help you gave us during & after our house fire last May. We moved into our new home three weeks ago and I finally went through the boxes yesterday. Everything was packed and labeled so nicely! All of our special things (memories) were cleaned and delivered to us in perfect condition. Daire & Alicia we could not have gone through this tough time without your guidance and advice. We also appreciate all of those people who cleaned boxes and hauled all our stuff (and carrying all of those boxes to the room above the our garage where it must have been 92 degrees) Thank you from the bottom of our hearts. Please drop by and see us if you are ever close by!
ALL 10's GREAT PEOPLE!!
Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!
Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.
"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again.
Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!
All 10!!!!!
Efficient, Speed, Professional and Counteous!! Kenny Was Great!!
Thank you so much for your hard work, We are still in awe of the incredible job you did, and always with a smile and words of encouragement. There aren't words to express our appreciation. May God richly bless each of you!
About Us
Our willingness to lend a hand is not exclusive to the work that we do in the restoration and recovery industry. While our SERVPRO team of professionals has more than a century of combined experience in the various fields we specialize in, our greatest achievements are the differences we can make in the lives of our customers. From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do.
While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another. As a locally owned and operated outfit, we maintain a level of honesty with our clients that allows for better transparency in lengths of tasks, estimated costs, and what work your home needs.
We stay involved in our communities because being a good neighbor means more than just cleaning up after water, fire, mold, storms, or flooding. To our SERVPRO team, our involvement with organizations like Live It and other area awareness groups, fundraisers, and athletic teams of the region, instill a sense of pride in the work that we do and the difference we can make to those in need.
Our SERVPRO team must also contend with substantial loss situations at times. Because of our involvement with a Large Loss Recovery Team, we have the equipment and personnel to get the damage under control as promptly as possible. Theater shows and historic properties are an essential element to congested tourist areas, and we have a 24/7 response to help quickly clean, dry, and restore any of these larger structures.
With our extensive experience in the industry combined with accreditations from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), we can present knowledgeable technicians for every loss incident to make it “Like it never even happened.”
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