HIGHLY RECOMMEND!! I had called 4 other mold remediation places and received no response for a month (despite me informing them I was pregnant and had 2 other children-one with asthma) and then contacted this SERVPRO location and they were amazing from the first phone call! Jonathan and Julie agreed to work with me despite me not living in their service area and I couldn’t have asked for better service. I had mold in a small bathroom from a condensation leak. They did a whole house evaluation, tested my mold and got back to me promptly with the results and for scheduling. My home is a new construction and the builder wad responsible for all fees during the process. They were amazing working with her but still informing me of everything and advocating for me regarding other issues they found during their evaluation. Like I said, I highly recommend them!!

Thorough investigation revealed the source and cause of mold in the master-bedroom suite, a busted water pipe in the crawlspace under my house. Now, I can quickly get that pipe fixed through my HO Warranty and then get my HO insurance to cover the cleanup and restoration of that space, hopefully using SERVPRO to do job.

Incredible service! The entire team went above and beyond to make sure we were taken care of during a difficult time. Everyone from Nate to Jonathan made sure we were informed and satisfied about the work being done. 

I highly recommend SERVPRO for any services they offer. Everyone was helpful, nice and professional. I was informed of everything they did and why they were doing it. Thank you SERVPRO!

I had some concerns about a smell in my home. I called SERVPRO and they were so professional in answering all my questions. They took the time to go over possible causes and I was able to correct them. Awesome people to work with.

They sent a team of 2 people to clean my home's air ducts. Built in '83, our house ducts had never been cleaned. The team arrived on time, explained the process, and got the job done professionally and in a timely manner without disrupting my routine. They contained and removed duct debris & even power washed & dried the vent covers before reinstalling them. My house had always been really dusty. I considered getting a few portable air purifiers. I am so glad I instead called SERVPRO of Rocky Mount to have my ducts cleaned. The house even smells better. I will recommend them to my friends. 

The Rocky Mount SERVPRO team really bailed us out! They responded to our call for help promptly, professionally, and discretely. Jonathan kept me in the loop throughout the cleanup process. He advised me of all the options, and recommended the path that would be most cost effective and would give us the results we wanted. I would highly recommend their service.

Excellent job cleaning and renovating my home.

The SERVPRO team saved the day for me! They came to my home to clean up a terrible sewage mess and very quickly took care of getting the right team members involved in cleaning and repairs. They always take the time to explain everything to me and are incredibly responsive if I ever send any questions via text or email. Everyone has done a great job, and I would not hesitate to use them for any cleanup and restoration project in the future.

HIGHLY RECOMMEND!! I had called 4 other mold remediation places and received no response for a month (despite me informing them I was pregnant and had 2 other children-one with asthma) and then contacted this SERVPRO location and they were amazing from the first phone call! Jonathan and Julie agreed to work with me despite me not living in their service area and I couldn’t have asked for better service. I had mold in a small bathroom from a condensation leak. They did a whole house evaluation, tested my mold and got back to me promptly with the results and for scheduling. My home is a new construction and the builder wad responsible for all fees during the process. They were amazing working with her but still informing me of everything and advocating for me regarding other issues they found during their evaluation. Like I said, I highly recommend them!!

Thorough investigation revealed the source and cause of mold in the master-bedroom suite, a busted water pipe in the crawlspace under my house. Now, I can quickly get that pipe fixed through my HO Warranty and then get my HO insurance to cover the cleanup and restoration of that space, hopefully using SERVPRO to do job.