About Us
Here to Help® 24/7.
SERVPRO of Rocky Mount
About Us
At SERVPRO of Rocky Mount, we understand that property damage can be one of the most overwhelming experiences for home and business owners.
Whether it’s fire, water, or mold impacting your property, our mission is to restore your space to "Like it never even happened", quickly, efficiently, and with the utmost care.
Locally Owned, Nationally Recognized
Serving Nash and Edgecombe counties, we are proud to be more than just a restoration service—we are your neighbors. Our deep roots in the community drive our commitment to providing exceptional service with a personal touch. From the first call to the final step, we are dedicated to guiding you through the restoration process with compassion and professionalism.
Industry-Leading Expertise
Our team brings decades of experience and industry-leading expertise to every project. Certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), our technicians hold specialized certifications in:
- Water Restoration
- Fire and Smoke Restoration
- Mold Remediation
We are committed to ongoing training and the use of advanced technology to ensure the most effective solutions for your restoration needs.
Restoring More Than Property
At SERVPRO of Rocky Mount, we believe in restoring more than just homes and businesses—we restore peace of mind. Every project is handled with care and respect, treating your property as if it were our own.
24/7 Emergency Services: Our fully equipped fleet ensures a rapid response when you need it most.
Proud to Serve Our Community
As proud members of the Rocky Mount, Tarboro, and Nashville communities, we believe in giving back. Whether supporting local events, participating in charitable initiatives, or volunteering, we are dedicated to strengthening the community that has entrusted us for years. This spirit of service is at the core of everything we do.
A Team You Can Trust
We know that trust is essential when choosing a restoration company. That’s why we prioritize:
- Transparency
- Reliability
- Building Lasting Relationships
Our customers frequently share their experiences, and their testimonials highlight our commitment to professionalism and genuine care in every job.
When Disaster Strikes, We’re Here to help®
Call SERVPRO of Rocky Mount anytime and experience the difference of a restoration team you can rely on when it matters most.
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
Payment Info
The following cards are accepted:Awards
- Small Business of the Month
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
- Tarboro Edgecombe Chamber of Commerce
- National Airduct Cleaning Association
- Rocky Mount Home Builders Association
- International Facility Management Association
- Rocky Mount Chamber of Commerce
- American Red Cross
What our
customers are saying
Excellent people to work with and the owner was great hands down the best!!!!!
Thank you for the patience shown by SERVPRO, allowing time for our insurance company to reopen our claim. It is finally over. Thank you for a job well done!
SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!
SERVPRO of Rocky Mount staff was EXCELLENT! They were here when I needed, on time, and very professional. James, the contractor did a fantastic job with my new flooring, cabinets and countertops. I am thrilled to have my kitchen better than it ever was! Huge Thanks to Nate, Ray, Ashley and James.
Just wanted to let you know that I called State Farm today, both local and corporate offices, to let them know what an awesome job you guys have done and how respectful, neat and organized everyone was. Also that is was headache free and very smooth. I truly hope it helps both you guys and Mr. Pridgen obtain future jobs more easily with State Farm. I am a firm believer that great outcomes should be shared. Thanks again, Lisa Eason
Incredible service! The entire team went above and beyond to make sure we were taken care of during a difficult time. Everyone from Nate to Jonathan made sure we were informed and satisfied about the work being done.
I highly recommend SERVPRO for any services they offer. Everyone was helpful, nice and professional. I was informed of everything they did and why they were doing it. Thank you SERVPRO!
I had some concerns about a smell in my home. I called SERVPRO and they were so professional in answering all my questions. They took the time to go over possible causes and I was able to correct them. Awesome people to work with.
Absolutely 10/10 recommend! Everyone was very polite, on time, efficient and very knowledgeable! Jonathan Nichols and his team are the best!!
Excellent people to work with and the owner was great hands down the best!!!!!
Thank you for the patience shown by SERVPRO, allowing time for our insurance company to reopen our claim. It is finally over. Thank you for a job well done!
SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!
SERVPRO of Rocky Mount staff was EXCELLENT! They were here when I needed, on time, and very professional. James, the contractor did a fantastic job with my new flooring, cabinets and countertops. I am thrilled to have my kitchen better than it ever was! Huge Thanks to Nate, Ray, Ashley and James.
Just wanted to let you know that I called State Farm today, both local and corporate offices, to let them know what an awesome job you guys have done and how respectful, neat and organized everyone was. Also that is was headache free and very smooth. I truly hope it helps both you guys and Mr. Pridgen obtain future jobs more easily with State Farm. I am a firm believer that great outcomes should be shared. Thanks again, Lisa Eason
Incredible service! The entire team went above and beyond to make sure we were taken care of during a difficult time. Everyone from Nate to Jonathan made sure we were informed and satisfied about the work being done.
I highly recommend SERVPRO for any services they offer. Everyone was helpful, nice and professional. I was informed of everything they did and why they were doing it. Thank you SERVPRO!
I had some concerns about a smell in my home. I called SERVPRO and they were so professional in answering all my questions. They took the time to go over possible causes and I was able to correct them. Awesome people to work with.
Absolutely 10/10 recommend! Everyone was very polite, on time, efficient and very knowledgeable! Jonathan Nichols and his team are the best!!