Meet Our Team
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SERVPRO of Rocky Mount
Nathan
Nathan is the General Manager at SERVPRO of Rocky Mount. He has several years of mitigation experience and has certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician, Residential Mold Inspector.
Brad
Brad works as production lead at SERVPRO of Rocky Mount. He has several years of experience in plumbing and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technicians (WRT) and Fire & Smoke Damage Restoration Technician (FSRT).
Marla
Marla is the Job Coordinator at SERVPRO of Rocky Mount. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.
Jamie
Jamie is the Office Administrator at SERVPRO of Rocky Mount.
Jesus
Jesus is a Production Technician at SERVPRO of Rocky Mount. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.
Sarah
Sarah serves as a Marketing and Sales Representative as well as the Storm Leader at SERVPRO of Rocky Mount. She has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technicians (WRT).
Wayne
Wayne is a Sales and Marketing Representative at SERVPRO of Rocky Mount.
Emily
Emily Parten is a Contents Cleaning Technician at SERVPRO of Rocky Mount.
Lorenzo
Lorenzo is a Production Technician at SERVPRO of Rocky Mount.
Alan
Alan is a Production Technician at SERVPRO of Rocky Mount.
Hugo
Hugo is a Production Technician at SERVPRO of Rocky Mount.
What our
customers are saying
Thank you for the patience shown by SERVPRO, allowing time for our insurance company to reopen our claim. It is finally over. Thank you for a job well done!
SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!
SERVPRO of Rocky Mount staff was EXCELLENT! They were here when I needed, on time, and very professional. James, the contractor did a fantastic job with my new flooring, cabinets and countertops. I am thrilled to have my kitchen better than it ever was! Huge Thanks to Nate, Ray, Ashley and James.
Just wanted to let you know that I called State Farm today, both local and corporate offices, to let them know what an awesome job you guys have done and how respectful, neat and organized everyone was. Also that is was headache free and very smooth. I truly hope it helps both you guys and Mr. Pridgen obtain future jobs more easily with State Farm. I am a firm believer that great outcomes should be shared. Thanks again, Lisa Eason
Can not say enough good things about Jonathan and his crew at SERVPRO! Great guys and very knowledgeable! Would highly recommend!
Incredible service! The entire team went above and beyond to make sure we were taken care of during a difficult time. Everyone from Nate to Jonathan made sure we were informed and satisfied about the work being done.
I highly recommend SERVPRO for any services they offer. Everyone was helpful, nice and professional. I was informed of everything they did and why they were doing it. Thank you SERVPRO!
I had some concerns about a smell in my home. I called SERVPRO and they were so professional in answering all my questions. They took the time to go over possible causes and I was able to correct them. Awesome people to work with.
Excellent people to work with and the owner was great hands down the best!!!!!
Thank you for the patience shown by SERVPRO, allowing time for our insurance company to reopen our claim. It is finally over. Thank you for a job well done!
SERVPRO arrived at my house literally within one-half hour of my call! They dealt with my situation efficiently and empathetically. They are true professionals and I highly recommend them to everyone!!
SERVPRO of Rocky Mount staff was EXCELLENT! They were here when I needed, on time, and very professional. James, the contractor did a fantastic job with my new flooring, cabinets and countertops. I am thrilled to have my kitchen better than it ever was! Huge Thanks to Nate, Ray, Ashley and James.
Just wanted to let you know that I called State Farm today, both local and corporate offices, to let them know what an awesome job you guys have done and how respectful, neat and organized everyone was. Also that is was headache free and very smooth. I truly hope it helps both you guys and Mr. Pridgen obtain future jobs more easily with State Farm. I am a firm believer that great outcomes should be shared. Thanks again, Lisa Eason
Can not say enough good things about Jonathan and his crew at SERVPRO! Great guys and very knowledgeable! Would highly recommend!
Incredible service! The entire team went above and beyond to make sure we were taken care of during a difficult time. Everyone from Nate to Jonathan made sure we were informed and satisfied about the work being done.
I highly recommend SERVPRO for any services they offer. Everyone was helpful, nice and professional. I was informed of everything they did and why they were doing it. Thank you SERVPRO!
I had some concerns about a smell in my home. I called SERVPRO and they were so professional in answering all my questions. They took the time to go over possible causes and I was able to correct them. Awesome people to work with.
Excellent people to work with and the owner was great hands down the best!!!!!
About Us
At SERVPRO of Rocky Mount, we know that dealing with property damage is one of the most stressful events you can experience. Whether it’s fire, water, or mold that has disrupted your home or business, our goal is to help restore everything to “Like it never even happened,” as quickly and efficiently as possible. Serving Nash and Edgecombe counties, we are more than just a restoration service—we are your neighbors, deeply connected to the community and always ready to lend a helping hand.
With decades of combined experience, our team brings unmatched expertise to every job. Each of our professionals is certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), holding specialized certifications in water restoration, fire & smoke restoration, and mold remediation. We continually invest in advanced training to stay ahead of industry standards, ensuring the most effective and efficient solutions for your property.
We believe in more than just restoring homes and businesses; we believe in restoring peace of mind. That’s why we approach every project with care and respect, treating your property as if it were our own. Our vehicles are fully equipped to handle emergencies 24/7, allowing us to respond quickly and get the job done right the first time.
Our roots in the community run deep. As locals ourselves, we take pride in supporting community events, charitable initiatives, and causes that make Rocky Mount and Tarboro stronger. Whether through partnering with local organizations or volunteering, we strive to give back to the community that has trusted us for years. This commitment to service is at the heart of everything we do.
We know that choosing a restoration company is about more than just credentials—it’s about trust. That’s why we prioritize building lasting relationships with our customers, so they can feel confident they’re making the right choice. Our customers frequently share their experiences, and their testimonials speak volumes about the care and professionalism we bring to every job.
When disaster strikes, you don’t have to face it alone. Reach out to SERVPRO of Rocky Mount & Tarboro at 252-977-9444 and let us show you why we’re the team you can count on when it matters most.
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