Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Pender / West Onslow Counties
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
Great service and wonderful people to work with. Dependable, honest and walked us through this fire clean-up process. Even handled the insurance claims. Great company.
After the small kitchen fire in our home, SERVPRO was there to help get things cleaned and smelly like normal again.
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
I was very satisfied with all the team members.
Very Friendly & Professional
Great job and thank you so very much
Lightning struck our 4-story beachfront home and created a fire as it traveled through the interior wiring. The walls, carpets and floors were waterlogged and there was soot and a strong odor throughout the house. In addition to providing top-notch clean-up and restoration, the SERVPRO team documented damaged items and gave me expert advice as I dealt with the aftermath of the fire.
Great service and wonderful people to work with. Dependable, honest and walked us through this fire clean-up process. Even handled the insurance claims. Great company.
After the small kitchen fire in our home, SERVPRO was there to help get things cleaned and smelly like normal again.
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
I was very satisfied with all the team members.
Very Friendly & Professional
Great job and thank you so very much
Lightning struck our 4-story beachfront home and created a fire as it traveled through the interior wiring. The walls, carpets and floors were waterlogged and there was soot and a strong odor throughout the house. In addition to providing top-notch clean-up and restoration, the SERVPRO team documented damaged items and gave me expert advice as I dealt with the aftermath of the fire.
About Us
SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.
Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants. SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.
Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.
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