Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
The staffs at SERVPRO made me feel comfortable enough to go on my holiday vacation while they completed the work in my home. Thank you! 12/2014
Great service! 11/2017
Adam and the crew were fabulous. Answered all my questions. Professional and courteous. 10/2017
I never had water damage, so it really helped when the staff from SERVPRO explained everything from A-Z. 7/2015
You're Awesome! 8/2016
I couldn't be happier. Clean. Respectful. The guys did a great job and exceeded my expectations. 12/2015
Very impressed with their professionalism and the fact that they never complained about coming to my residence after hours and especially on such short notice. Wonderful group of guys! 7/2017
Thanks so much for all your help. You have been the most professional company I have ever dealt with. When you have said you would do something, you did! 8/2017
I appreciate your response after service at my home. I found your personnel to be most considerate and respectful. They worked quietly making sure they did not interfere with anything I was doing. All aspects of their service were explained on a timely basis. Please know that I would happily use your service if the need arose and will gladly refer to others. Jacobo, Jamel, Chris and Joe worked at my house and you can be proud of their performance. 6/2018
The staffs at SERVPRO made me feel comfortable enough to go on my holiday vacation while they completed the work in my home. Thank you! 12/2014
Great service! 11/2017
Adam and the crew were fabulous. Answered all my questions. Professional and courteous. 10/2017
I never had water damage, so it really helped when the staff from SERVPRO explained everything from A-Z. 7/2015
You're Awesome! 8/2016
I couldn't be happier. Clean. Respectful. The guys did a great job and exceeded my expectations. 12/2015
Very impressed with their professionalism and the fact that they never complained about coming to my residence after hours and especially on such short notice. Wonderful group of guys! 7/2017
Thanks so much for all your help. You have been the most professional company I have ever dealt with. When you have said you would do something, you did! 8/2017
I appreciate your response after service at my home. I found your personnel to be most considerate and respectful. They worked quietly making sure they did not interfere with anything I was doing. All aspects of their service were explained on a timely basis. Please know that I would happily use your service if the need arose and will gladly refer to others. Jacobo, Jamel, Chris and Joe worked at my house and you can be proud of their performance. 6/2018
About Us
OUR STORY
We opened our first SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ®
OUR SERVICES
Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
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