Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Commercial Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Property Damage Restoration
- Highly-Trained Technicians to Minimize Disruption
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County
Service Areas
From large to small jobs, we are dedicated to providing commercial cleaning, restoration, and construction needs for your business.
- Commercial Cleaning and Specialty Cleaning for your Business
- Commercial Property Damage Restoration
- Commercial Large Loss
- Commercial Construction Services
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Commercial Water Damage Restoration
When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.
- 24/7 Emergency Water Removal
- Water Damage Cleanup and Restoration
- Flood Water Removal and Flood Damage Cleanup
- Storm Damage Cleanup and Repair
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Commercial Fire Damage Restoration
We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.
- 24/7 Emergency Service
- Highly-Trained Fire and Smoke Restoration Technicians
- Soot Removal
- Smoke Odor Control
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Commercial Mold Remediation
When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.
- Commercial Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Advanced Mold Remediation
- Commercial Damage Repair Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
Commercial Storm Damage Cleanup
No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County.
- 24/7 Emergency Storm Damage Services
- Commercial Large Loss
- Disaster Recovery Team®
- Small businesses, Retail, and Restaurants
- Hospitals, Universities, Hotels, and Hospitality
- Municipalities and Government Property
What our
customers are saying
The guys were awesome! They came out fast, were very polite and explained everything well. 12/2015
I have worked with SERVPRO for many years. They are always very professional with our customers. I would highly recommend them to anyone. 6/2016
J.R. was great from beginning to end! He made the overall experience as easy as possible and worked to get the best outcome from the situation. 10/2015
The circumstances requiring the clean-up at my rental property were sad and challenging. SERVPRO was professional, empathetic and cooperative every step of the way. They communicated with the insurance company and myself as we continued working together to get my property back to acceptable living conditions. 6/2015
As a Senior Property Manager, I am very fortunate to have been introduced to Penny. SERVPRO of Northwest Charlotte has handled multiple losses for EastGroup. The SERVPRO team is always professional, efficient, knowledgeable and easy to interact with. Penny's immediate response efforts have minimized potential property damage. 6/2016
Reliable and well done - as usual. 11/2014
Great job. Response time was great. Very professional. Would definitely recommend. 4/2015
Keep up the good work. Our property owner was very pleased. We will be sending more work your way! 8/2015
Great communication and prompt service. Thank You! 4/2016
The guys were awesome! They came out fast, were very polite and explained everything well. 12/2015
I have worked with SERVPRO for many years. They are always very professional with our customers. I would highly recommend them to anyone. 6/2016
J.R. was great from beginning to end! He made the overall experience as easy as possible and worked to get the best outcome from the situation. 10/2015
The circumstances requiring the clean-up at my rental property were sad and challenging. SERVPRO was professional, empathetic and cooperative every step of the way. They communicated with the insurance company and myself as we continued working together to get my property back to acceptable living conditions. 6/2015
As a Senior Property Manager, I am very fortunate to have been introduced to Penny. SERVPRO of Northwest Charlotte has handled multiple losses for EastGroup. The SERVPRO team is always professional, efficient, knowledgeable and easy to interact with. Penny's immediate response efforts have minimized potential property damage. 6/2016
Reliable and well done - as usual. 11/2014
Great job. Response time was great. Very professional. Would definitely recommend. 4/2015
Keep up the good work. Our property owner was very pleased. We will be sending more work your way! 8/2015
Great communication and prompt service. Thank You! 4/2016
About Us
OUR STORY
We opened our first SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ®
OUR SERVICES
Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
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