Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Southwest and Northwest Grand Rapids
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
After our house caught fire six months ago, SERVPRO of Southwest Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.
We are so thankful to have our house back to one piece! Thanks SERVPRO of Southwest Grand Rapids for your quick response and attention detail to cleaning the soot from our house.
SERVPRO has been absolutely amazing throughout the entire cleanup and restoration process. We had a dryer fire, and after contacting my insurance company, SERVPRO was next on the list. They arrived the same day to take initial measurements, scope the job, and prepare an estimate for my insurance. The cleanup crew for the soot and smoke was top-notch, with Joyce and Don providing excellent customer service. The technicians asked questions of us throughout, worked with us on items we felt did not need cleaning, and provided tips and insights to address every area of our home. Their treatment of our space was nothing short of exemplary. The team was considerate, communicative, and most importantly, detailed in their work. We still have a bit of work to go to reach pre-fire condition, but I know I'm in good hands with SERVPRO on the job. Keep up the good work!
An electrical shortage in our server room cause a fire to burst out. The Fire damage was limited to the server closet, however the soot and water damage that was left behind took the longest to restore. SERVPRO of Southwest Grand Rapids, responded to restore all damaged and salvageable goods not affected by fire or water. The team went above and beyond our expectations by their professionalism, thorough cleaning and communication skills. The store was able only closed for four days due to cleaning and was able to open the doors for business as usual upon cleaning. We are now fully operational, like it never even happened.
Definitely call SERVPRO, responded quickly. Took care of all the needs, washing painting, Ted is phenomenal with his customer service and knowledge. Technicians handled fragile items with extreme care, cleaned to tip top shape and our home is ready carpet installation. The levels of professionalism, courtesy, attention to details, and willingness to please us as a customer was superb and very refreshing, especially since I was already stressed from the fire and everything evolving from the fire. Everyone from the supervision team down to the workers on to the crew picking up the equipment for return have each been a great pleasure to work with. Your team has shown us the Light at the end of tunnel.
When a fire devastated half of our church we called SERVPRO of Southwest Grand Rapids to help with restoration of the existing structure in order to continue worshipping in the gym. They came out the day we called them and were very knowledgeable and helpful. They began work immediately on the existing structure and restored the gym cleaner than it was before the fire! They moved very quickly and efficiently and were able to get us in before expected. Thank you Ron Brunink and Randy Oosterheart and the SERVPRO of Southwest Grand Rapids team for your hard work!
Awhile back we had a fire that tore through my house and totaled the house and SERVPRO of South and Northwest Grand Rapids has been there working cleaning up and making sure the place is boarded up fire started in the wall on oct 25 2020 Big Star Lake Baldwin Mi.
Very happy with crew attitude and quality!
Our building suffered a large loss due to fire affecting three units. However the amount of water damage covered two floors and 20 units. I called John and within two hours the team of 10 or more showed up, getting straight to work! The blocked off unaffected area’s with plastic to contain the smoke smell, mitigated the water, demolished the fire damage, brought in the Desiccant trailer and when shift came you couldn’t even tell that it was a different crew. I love working with SERVPRO of Southwest Grand Rapids because they are experienced professionals with knowledge above the rest in their field! Thank you for taking care of our facility and ensuring that our residents were not further disturbed from this tragedy.
After our house caught fire six months ago, SERVPRO of Southwest Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.
We are so thankful to have our house back to one piece! Thanks SERVPRO of Southwest Grand Rapids for your quick response and attention detail to cleaning the soot from our house.
SERVPRO has been absolutely amazing throughout the entire cleanup and restoration process. We had a dryer fire, and after contacting my insurance company, SERVPRO was next on the list. They arrived the same day to take initial measurements, scope the job, and prepare an estimate for my insurance. The cleanup crew for the soot and smoke was top-notch, with Joyce and Don providing excellent customer service. The technicians asked questions of us throughout, worked with us on items we felt did not need cleaning, and provided tips and insights to address every area of our home. Their treatment of our space was nothing short of exemplary. The team was considerate, communicative, and most importantly, detailed in their work. We still have a bit of work to go to reach pre-fire condition, but I know I'm in good hands with SERVPRO on the job. Keep up the good work!
An electrical shortage in our server room cause a fire to burst out. The Fire damage was limited to the server closet, however the soot and water damage that was left behind took the longest to restore. SERVPRO of Southwest Grand Rapids, responded to restore all damaged and salvageable goods not affected by fire or water. The team went above and beyond our expectations by their professionalism, thorough cleaning and communication skills. The store was able only closed for four days due to cleaning and was able to open the doors for business as usual upon cleaning. We are now fully operational, like it never even happened.
Definitely call SERVPRO, responded quickly. Took care of all the needs, washing painting, Ted is phenomenal with his customer service and knowledge. Technicians handled fragile items with extreme care, cleaned to tip top shape and our home is ready carpet installation. The levels of professionalism, courtesy, attention to details, and willingness to please us as a customer was superb and very refreshing, especially since I was already stressed from the fire and everything evolving from the fire. Everyone from the supervision team down to the workers on to the crew picking up the equipment for return have each been a great pleasure to work with. Your team has shown us the Light at the end of tunnel.
When a fire devastated half of our church we called SERVPRO of Southwest Grand Rapids to help with restoration of the existing structure in order to continue worshipping in the gym. They came out the day we called them and were very knowledgeable and helpful. They began work immediately on the existing structure and restored the gym cleaner than it was before the fire! They moved very quickly and efficiently and were able to get us in before expected. Thank you Ron Brunink and Randy Oosterheart and the SERVPRO of Southwest Grand Rapids team for your hard work!
Awhile back we had a fire that tore through my house and totaled the house and SERVPRO of South and Northwest Grand Rapids has been there working cleaning up and making sure the place is boarded up fire started in the wall on oct 25 2020 Big Star Lake Baldwin Mi.
Very happy with crew attitude and quality!
Our building suffered a large loss due to fire affecting three units. However the amount of water damage covered two floors and 20 units. I called John and within two hours the team of 10 or more showed up, getting straight to work! The blocked off unaffected area’s with plastic to contain the smoke smell, mitigated the water, demolished the fire damage, brought in the Desiccant trailer and when shift came you couldn’t even tell that it was a different crew. I love working with SERVPRO of Southwest Grand Rapids because they are experienced professionals with knowledge above the rest in their field! Thank you for taking care of our facility and ensuring that our residents were not further disturbed from this tragedy.
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us at (616) 662-9700 today!
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