Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of Southwest and Northwest Grand Rapids
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us at (616) 662-9700 today!
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- LCT - Leather Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
Payment Info
The following cards are accepted:Awards
- Community Volunteer of the Year - Byron Center Chamber of Commerce
- Wyoming Kentwood Chamber of Commerce Service Business of the Year
Affiliations
- Hudsonville Area Chamber of Commerce
- Property Managers Association of West Michigan - PMAWM
- Crew West Michigan
- MSBO - Michigan School Business Officials
- Grandville Jenison Chamber of Commerce
- Sparta Chamber of Commerce
- Wyoming-Kentwood Area Chamber of Commerce
- Rotary Club of Comstock Park
- Building Owners and Managers Association of West Michigan - BOMAWM
- South Western Michigan Facilities & Operations Directors
- CBMC of Grand Rapids
- Walker Chamber of Commerce
- Byron Center Chamber of Commerce
What our
customers are saying
We had the unfortunate need for SERVPRO when a pipe leaked in our basement... causing water to soak the walls and our newly installed carpeting. It was a holiday weekend and there was mold, pretty much my worst nightmare! Randy responded very quickly, was kind, and professional. He explained his process thoroughly and made recommendations. He got our basement dried up, saved the carpeting, and gave us peace of mind. I would recommend SERVPRO to anyone in need of restoration services!
The team at SERVPRO of South and North West Grand Rapids does a phenomenal job. We could not be more pleased with the work they completed for us. Punctual, professional. Highly recommend!
If you have water problems, these are the guys to call. I have unfortunately had to use them 2 times in the past 3 years and both times they were extremely prompt and knowledgeable. I called them on a weekend and they were out within 2 hours installing equipment to dry up the mess. They ultimately saved my floor.
Great company to work for!! Our team is committed to helping people in the time of need. This SERVPRO team is professional, and extremely knowledgeable. If you’re looking for a job or if disaster strikes SERVPRO of South and Northwest Grand Rapids is the place to call!
Randy was very quick to get back to me when I initially called and he was great about answering all of my questions. He was easy to schedule with; flexible with timing and very respectful of our time. There was no window that they would arrive in, when he said 12:30 he was there at 12:30. The team that came to demo and dry out the damaged area were very professional and friendly.
I could not recommend them more. They did a fantastic job
Highly recommend SERVPRO of South and North West Grand Rapids! Randy, Don, and Charlie were top notch - everything from quick response to thorough restoration from water leak. Randy even brought me coffee when he arrived promptly to assess the project. Although I hope I never need their services again, I would contact them immediately in a heart beat! Thank you, SERVPRO!
Very professional, detailed, and caring company!
The team at SERVPRO are absolutely amazing. We cannot thank them enough for their genuine kindness and professionalism.
Geoff was really responsive and is easy to work with. Great guy!
We had the unfortunate need for SERVPRO when a pipe leaked in our basement... causing water to soak the walls and our newly installed carpeting. It was a holiday weekend and there was mold, pretty much my worst nightmare! Randy responded very quickly, was kind, and professional. He explained his process thoroughly and made recommendations. He got our basement dried up, saved the carpeting, and gave us peace of mind. I would recommend SERVPRO to anyone in need of restoration services!
The team at SERVPRO of South and North West Grand Rapids does a phenomenal job. We could not be more pleased with the work they completed for us. Punctual, professional. Highly recommend!
If you have water problems, these are the guys to call. I have unfortunately had to use them 2 times in the past 3 years and both times they were extremely prompt and knowledgeable. I called them on a weekend and they were out within 2 hours installing equipment to dry up the mess. They ultimately saved my floor.
Great company to work for!! Our team is committed to helping people in the time of need. This SERVPRO team is professional, and extremely knowledgeable. If you’re looking for a job or if disaster strikes SERVPRO of South and Northwest Grand Rapids is the place to call!
Randy was very quick to get back to me when I initially called and he was great about answering all of my questions. He was easy to schedule with; flexible with timing and very respectful of our time. There was no window that they would arrive in, when he said 12:30 he was there at 12:30. The team that came to demo and dry out the damaged area were very professional and friendly.
I could not recommend them more. They did a fantastic job
Highly recommend SERVPRO of South and North West Grand Rapids! Randy, Don, and Charlie were top notch - everything from quick response to thorough restoration from water leak. Randy even brought me coffee when he arrived promptly to assess the project. Although I hope I never need their services again, I would contact them immediately in a heart beat! Thank you, SERVPRO!
Very professional, detailed, and caring company!
The team at SERVPRO are absolutely amazing. We cannot thank them enough for their genuine kindness and professionalism.
Geoff was really responsive and is easy to work with. Great guy!