Fantastic people, if you ever have a need for their services these are the people to contact. Extremely professional and excellent communicators, could not ask for more.

We hired SERVPRO to clean a car for us. We own an auto body business. There was a dead mouse/rat at some point in the car and caused a terrific odor. The estimator came right away, told us what needs done, they completed the work and it went very well. 

Kelly and Jordan were amazing to work with. From day one they were in my house and making phone calls to insurance to get my water damage taken care of.  They made numerous trips, phone calls, and went above and beyond what their job calls for to ensure that I was taken care of.  When the clean up started on my house, they did an amazing job making sure that it was done accurately and appropriately.  I was expecting a rip and tear job but instead, everything was handled delicately.  They kept not only me, but my insurance adjuster and contractor informed with their progress.  I could go on and on about how amazing these guys are.  I would 1000% recommend Kelly and Jordan from Ottumwa SERVPRO!

The crew that responded to my loss was amazing and got there so quick to help with my water loss.

Yeah SERVPRO of Des Moines East and SW you helped save our elementary school.

We had a water damage in our school on Saturday. We called on Sunday morning and by Sunday at noon we had SERVPRO on site extracting water, setting equipment, and spraying antimicrobial.

My experience with SERVPRO was very pleasant. We had a fire at the apartment complex that I managed in the middle of the night about 3 am.  I reached out to SERVPRO in the middle of the night and in short time they arrived and immediately started remediating the damage.  They worked really well with our sub contractors as well. Very Pleasant Experience.

I manage a video games store in Coralville. The building next door had a fire.  SERVPRO came in and cleaned up and removed the odor from the building.  It was a great experience. They had a nice and professional crew.  They bent over backward for us.  In less then a week we were back up and running.

We had a very odd construction situation come up and we had to have two floors of a large hospital building opened up unexpectedly for a tour.  We called in a rush and talked to Billy, SERVPRO's General Manager, at 7 pm on a Sunday night.  Billy met with me right away on Monday at 8 am.  The next day he had 30 people there to do a post construction cleaning of two floors of a new hospital building.  The employees that were leading the crews were exceptional and knew their stuff and didn't ask a lot of questions.  They got it done and we were very pleased.

They did a fantastic Job, very quick to respond when I called. I can not say enough to express how great Logan was, he was very professional and went out of his way to take the time to explain the whole process to me and as new new property manager that was great. Mike was the supervisor and he also was professional and polite. Other staff were John and Nick they were professional as well. The staff were so helpful and quick to get me help.  I will absolutely recommend SERVPRO to other property managers and my friends.

Fantastic people, if you ever have a need for their services these are the people to contact. Extremely professional and excellent communicators, could not ask for more.

We hired SERVPRO to clean a car for us. We own an auto body business. There was a dead mouse/rat at some point in the car and caused a terrific odor. The estimator came right away, told us what needs done, they completed the work and it went very well.