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Meet Our Team
Here to Help® 24/7.
SERVPRO of Ottumwa / Oskaloosa
Brian
Brian is the owner and CEO of SERVPRO of Ottumwa/Oskaloosa.
Michele
Michele is the COO for SERVPRO of Ottumwa/Oskaloosa.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
JD
JD is the CFO for SERVPRO of Ottumwa/Oskaloosa
JD oversees the Accounting Department and reviews financial plans and creates strategies to streamline revenue to help not only the company succeed, but our customers as well.
Travis
Travis is the General Manager for SERVPRO of Ottumwa/Oskaloosa.
He creates business plans and goals to ensure company success and client satisfaction. He also monitors various company divisions such as the production, office, and marketing staff to meet objectives and track revenue.
Matt
Matt is our Operations Manager at SERVPRO of Ottumwa/Oskaloosa.
He leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development.
They oversee all operational activities and pursue operational objectives.
He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Odor Control Technician, Fire & Smoke
- Restoration Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
He maintains his OSHA 10 Hour Certification as well.
Nick
Nick is the Business Development Manager for SERVPRO of Ottumwa/Oskaloosa.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup
Nita
Nita is a Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa.
She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician.
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.
Ronda
Ronda is a Controller at SERVPRO of Ottumwa/Oskaloosa.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
CJ
CJ is an Estimator for SERVPRO of Ottumwa/Oskaloosa.
He is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation projects. He ensures that an accurate scope of work is created while offering a high quality of service in all dealings with customers, clients, and resource providers.
Jesse
Jesse is the Account Manager for SERVPRO of Ottumwa/Oskaloosa.
Jesse meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
Donny
Donny is a Crew Chief at SERVPRO of Ottumwa/Oskaloosa.
He leads our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
Juan
Juan is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
William
William is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
What our
customers are saying
December 27th we had sewer backed up in our basement. After calling SERVPRO I couldn’t believe how quick Kelly and his team responded. There work was quick, efficient they all worked as a team I was very impressed. When the contractor came out he made the comment “you can sure tell you had the A team at work here. A representative from that team was here every day to take readings on how things were drying. I truly cannot say enough about this crew from Ottumwa Iowa
Prompt service and kept me informed every step of the way for every part of the project.
The people were awesome 10/10!
Thanks for everything! We mostly worked with Traci, Amanda, and Brian, they were awesome, kind, courteous, compassionate, and professional.
SERVPRO was a lifesaver! I was on vacation and came home to water in my basement. I had to leave immediately to Colorado (family funeral) and they handled everything from water cleanup to removing everything and boxing it all up, to helping fill the dumpster. Very, very happy with them! The guys were awesome. They made my living hell a dream. Thanks guys, you're the best!
Kelly and Jordan were amazing to work with. From day one they were in my house and making phone calls to insurance to get my water damage taken care of. They made numerous trips, phone calls, and went above and beyond what their job calls for to ensure that I was taken care of. When the clean up started on my house, they did an amazing job making sure that it was done accurately and appropriately. I was expecting a rip and tear job but instead, everything was handled delicately. They kept not only me, but my insurance adjuster and contractor informed with their progress. I could go on and on about how amazing these guys are. I would 1000% recommend Kelly and Jordan from Ottumwa SERVPRO!
The crew that responded to my loss was amazing and got there so quick to help with my water loss.
Yeah SERVPRO of Des Moines East and SW you helped save our elementary school.
We had a water damage in our school on Saturday. We called on Sunday morning and by Sunday at noon we had SERVPRO on site extracting water, setting equipment, and spraying antimicrobial.
We are very thankful for all of your help in getting us back into our house after our fire. The house is cleaned and smelling way better then it did and thanks SERVPRO for all of your help.
December 27th we had sewer backed up in our basement. After calling SERVPRO I couldn’t believe how quick Kelly and his team responded. There work was quick, efficient they all worked as a team I was very impressed. When the contractor came out he made the comment “you can sure tell you had the A team at work here. A representative from that team was here every day to take readings on how things were drying. I truly cannot say enough about this crew from Ottumwa Iowa
Prompt service and kept me informed every step of the way for every part of the project.
The people were awesome 10/10!
Thanks for everything! We mostly worked with Traci, Amanda, and Brian, they were awesome, kind, courteous, compassionate, and professional.
SERVPRO was a lifesaver! I was on vacation and came home to water in my basement. I had to leave immediately to Colorado (family funeral) and they handled everything from water cleanup to removing everything and boxing it all up, to helping fill the dumpster. Very, very happy with them! The guys were awesome. They made my living hell a dream. Thanks guys, you're the best!
Kelly and Jordan were amazing to work with. From day one they were in my house and making phone calls to insurance to get my water damage taken care of. They made numerous trips, phone calls, and went above and beyond what their job calls for to ensure that I was taken care of. When the clean up started on my house, they did an amazing job making sure that it was done accurately and appropriately. I was expecting a rip and tear job but instead, everything was handled delicately. They kept not only me, but my insurance adjuster and contractor informed with their progress. I could go on and on about how amazing these guys are. I would 1000% recommend Kelly and Jordan from Ottumwa SERVPRO!
The crew that responded to my loss was amazing and got there so quick to help with my water loss.
Yeah SERVPRO of Des Moines East and SW you helped save our elementary school.
We had a water damage in our school on Saturday. We called on Sunday morning and by Sunday at noon we had SERVPRO on site extracting water, setting equipment, and spraying antimicrobial.
We are very thankful for all of your help in getting us back into our house after our fire. The house is cleaned and smelling way better then it did and thanks SERVPRO for all of your help.
About Us
SERVPRO of Ottumwa/Oskaloosa understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We are blessed to get the opportunity to serve the Ottumwa/Oskaloosa area and help when it is most needed. We have valued your business over the years and will continue to value it for the many years to come.
SERVPRO of Ottumwa/Oskaloosa specializes in the cleanup and restoration of residential, commercial and industrial property after a fire, smoke or water damage. SERVPRO of Ottumwa/Oskaloosa can also mitigate mold and mildew from your home or business. We also do duct and carpet cleaning services.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and equipment to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Ottumwa/Oskaloosa.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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