My family was one that was impacted by Hurricane Florence. I am a nurse who locked in during the hurricane at NHRMC.

Once the storm had moved out of area, I went to inspect the damage, we discovered that mold had already begun to grow on the master bedroom wall.  The company originally contacted by my insurance company called me once and I never heard back from them. I finally heard from the tear out team from Missouri that they would not do my tear out. I was devastated.

After finding out the latest recommended company was not taking on new clients I saw the SERVPRO truck parked across the street. This is the beginning of my experience with Cesar Arcila. 

Cesar was very understanding and listened to all my concerns and fear about the mold. He was very compassionate and understanding and addressed every concern. He introduced me to the team that did the restoration work, Edgardo, Santiago, Raul, Angel and Moses.  I know they are 3000+ miles from home to help me get back into my home.

I am very comfortable with the work done and that my house is now dry and mold free. I do not have the words to fully express what I feel. But I pray for heaps of blessings for each man. I pray for continued success for SERVPRO.

   Stephanie Gonzales

Thank you for your personalized care towards our family and for taking such good care of our things. We enjoyed working with you and appreciate your patience with us during a stressful time.

Jonathan came out to assess my water damage on a Saturday. SERVPRO was extremely helpful and they worked directly with my insurance company. I would highly recommend them to anyone.

cannot say enough great things about SERVPRO but I will do my best. I flooded my brand new three story townhouse by leaving the sink running on the third level. I called SERVPRO's emergency # and they had a technician at my house within the hour. I am so impressed at how the crew worked so quickly. The Project Manager Felipe was amazing! First of all, he calmed my nerves by telling me everything that was going on and how SERVPRO would handle every step and fix it. Filipe spoke with the insurance adjuster after finding some additional damage which the insurance company added and covered. Everyone at SERVPRO communicated so well to me and always tried to calm my nerves. It's a little nerve racking to see water coming out of the light fixtures like a shower. :) I would recommend SERVPRO to anyone!

SERVPRO Yorba Linda/Brea is awesome! What makes them awesome is that their employees will treat your home as if it were their own. We have had 2 bathroom leaks in the last 2 months. SERVPRO of Yorba Linda/Brea was on it! The 2nd leak was much worse than the first, where walls & vanities had to be removed! Project manager, Filipe Saldana, was on the job quickly late Sat. night. He assessed the situation then thoroughly explained procedure. He was patient, respectful, & empathetic. My husband & I appreciated his professional demeanor. As for his team--Gilberto Saldana, Gilbert Julian, Claudio Ramirez--they were compassionate, patient, kind, & respectful. My husband & had asked them many questions throughout the week, & they never made us feel like a burden. The office team members, Karina Arcila& Yuliana Garcia, were also respectful when we had requested specific times for the team's daily arrival (due to many doctor's appts). If they were uncertain of a specific time, they checked with Filipe & promply returned my call to give me an alternative time or to accommodate my initial request. During a stressful time--the holidays & the flooding--I am thankful that the entire crew eased our pain by being kind & thoughtful. Thank you!!!

After last year’s rain storms, SERVPRO of Yorba Linda/ Brea did an excellent job helping me to recover from the water damage. I was very happy with the work they did and have already sent a few friends to this company for their restoration needs.  Thanks, SERVPRO!

SERVPRO of Yorba Linda/ Brea was very careful to make sure our furniture and fragile items were moved to safe places while work was underway.  We had to have a few walls and one ceiling partially demolished in order to completely dry everything.  Edgar and Gilbert picked up the debris after each work session, & answered my questions very professionally.  I couldn’t believe how quickly and how well they did their work.  What a great company!

SERVPRO Yorba Linda/Brea is excellent.  The recent storms cause damage to my roof and the interior of my home.  SERVPRO Yorba Linda is professional and organized. I felt confident knowing that they had my best interest in mind and made quick work of the damage, and left my home clean and safe.
Special thanks to Cesar, Kevin, Lucas, and Alver.  These guys will treat you like family.

Our home was damaged during the latest Santa Ana winds storm.  Based on insurance company's referral, we scheduled with SERVPRO Yorba Linda/ Brea to come help us recover.    Starting with SERVPRO's inside customer service team and all the way through our work with Jonathan, Gilbert and Edgar, we found SERVPRO to be very professional, kind, courteous, and thorough from beginning of mess to cleanup.   I would not hesitate to recommend them to family and friends.

My family was one that was impacted by Hurricane Florence. I am a nurse who locked in during the hurricane at NHRMC.

Once the storm had moved out of area, I went to inspect the damage, we discovered that mold had already begun to grow on the master bedroom wall.  The company originally contacted by my insurance company called me once and I never heard back from them. I finally heard from the tear out team from Missouri that they would not do my tear out. I was devastated.

After finding out the latest recommended company was not taking on new clients I saw the SERVPRO truck parked across the street. This is the beginning of my experience with Cesar Arcila. 

Cesar was very understanding and listened to all my concerns and fear about the mold. He was very compassionate and understanding and addressed every concern. He introduced me to the team that did the restoration work, Edgardo, Santiago, Raul, Angel and Moses.  I know they are 3000+ miles from home to help me get back into my home.

I am very comfortable with the work done and that my house is now dry and mold free. I do not have the words to fully express what I feel. But I pray for heaps of blessings for each man. I pray for continued success for SERVPRO.

   Stephanie Gonzales

Thank you for your personalized care towards our family and for taking such good care of our things. We enjoyed working with you and appreciate your patience with us during a stressful time.