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Commercial Servicesservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
SERVPRO came yesterday all day and this morning to check the air quality. I do want to mention that the team that was here was amazing! They were respectful of the space and situation, walked us through everything they were doing, boxed up everything nicely and removed items carefully, and explained all the aftercare that would be happening. Please send my thank you to that team!
We had a water leak near the family room 2 weeks ago. Water was leaking on the floor and seriously damaging it. Our home insurance adjustor recommended the company SERVPRO to dry the area damaged by water. They came over with their drying machines and installed them everywhere where water had leaked. The machines worked extremely well. The SERVPRO representatives also came over every 3 or 4 days to check the progress of drying and moved the machines around as needed to be most effective. Finally, all of the damaged wet areas were thoroughly dried. We really appreciate the extremely timely and professional job done by SERVPRO and we believe they deserve at least 5 stars for their work and excellent customer service. Would highly recommend to anyone!
Waldo’s recommendation to remove the toe kicks on his follow up visit and Jonathan’s recommendation to remove the door and bathroom cabinet drawers helped to finish the drying. I was impressed with the weight extractor and use of the snail fan to dry the carpet faster without the need to discard of the padding.
Very professional, courteous, fast to respond to all my questions and doubts.
Great Service and Great Job Thanks!
I recently had the unfortunate need for a restoration company. A water leak in our 2nd floor bathroom made its way to the first floor entry and garage. Our home owners insurance company recommended SERVPRO. They were excellent, from start to finish. Jonathan Arcila assessed the damage, explained how they would proceed, gave me a timeline and kept in touch for the next 5 days until the house was demo'd and dry. Albert and Pedro did the demo work. They were neat and clean, arrived on time, and were very helpful as they explained the process. They went out of their way to point out different things in the house that would help reconstruction. I can't recommend them highly enough. They really made the difficult process much easier.
Our master bedroom flooded over the Christmas holiday, we called SERVPRO after hours, expecting them to come by sometime the next day & they were at our home within the hour. The technicians who arrived were polite, professional, hard working & when appropriate took the time to listen to our concerns, explain the process & options as well as provide some education for us. From the call center/office staff to the technicians who responded to the call, then again the next day the follow up team was amazing. Thank you for your service & for helping us not freak out & still be able to enjoy our holiday. God bless
I had my roof leak with all the rain we got in Feb. Jonathon, project manager, was able to come out right away to give me a quote and explain thoroughly exactly what will need to be done. It was my first experience dealing with a leak and insurance so I had a lot of questions. He took the time to answer everyone. For the job, Albert and Alfredo came out. They are extremely professional and helpful. When you are dealing with contractors and are given a time window, you expect them either at the very end or late. Not Albert and Alfredo. They were either early or right at the beginning of the window every time. Always reachable by phone if I had questions and going above and beyond.
The company stands behind their work and I experienced it in action. After I moved back in, I noticed the heater had stopped working. The thermostat is on the wall that had to be dried and it was working before the work. I called Jonathan, and he said he will send an HVAC company and if it's their fault, they will pay for the repair. The HVAC company comes out the same day and finds that a wire was cut where drywall was cut out. SERVPRO paid to have the wire replaced. Accidents happen and as long as they take responsibility it is no problem at all.
Hope I never need a mitigation company again, but if I do I would most definitely use SERVPRO Brea/Yorba Linda and ask for Jonathon, Albert, and Alfredo!
This is the third time we have called SERVPRO of Yorba Linda/Brea and once again they responded in just a few hours to help us to clean up the mess from water damage. Each time, they were professional and tidy, making sure everything was done correctly. Gilbert, project manager, took the time to thoroughly inspect what had happened and answer my questions completely. He made sure I understood the recommendations in order to avoid mold and any further damage to the kitchen cabinets. Karina, who responded to my call, was very polite and helpful. The whole crew is very efficient and organized. I would definitely hire them again!
SERVPRO came yesterday all day and this morning to check the air quality. I do want to mention that the team that was here was amazing! They were respectful of the space and situation, walked us through everything they were doing, boxed up everything nicely and removed items carefully, and explained all the aftercare that would be happening. Please send my thank you to that team!
We had a water leak near the family room 2 weeks ago. Water was leaking on the floor and seriously damaging it. Our home insurance adjustor recommended the company SERVPRO to dry the area damaged by water. They came over with their drying machines and installed them everywhere where water had leaked. The machines worked extremely well. The SERVPRO representatives also came over every 3 or 4 days to check the progress of drying and moved the machines around as needed to be most effective. Finally, all of the damaged wet areas were thoroughly dried. We really appreciate the extremely timely and professional job done by SERVPRO and we believe they deserve at least 5 stars for their work and excellent customer service. Would highly recommend to anyone!
Waldo’s recommendation to remove the toe kicks on his follow up visit and Jonathan’s recommendation to remove the door and bathroom cabinet drawers helped to finish the drying. I was impressed with the weight extractor and use of the snail fan to dry the carpet faster without the need to discard of the padding.
Very professional, courteous, fast to respond to all my questions and doubts.
Great Service and Great Job Thanks!
I recently had the unfortunate need for a restoration company. A water leak in our 2nd floor bathroom made its way to the first floor entry and garage. Our home owners insurance company recommended SERVPRO. They were excellent, from start to finish. Jonathan Arcila assessed the damage, explained how they would proceed, gave me a timeline and kept in touch for the next 5 days until the house was demo'd and dry. Albert and Pedro did the demo work. They were neat and clean, arrived on time, and were very helpful as they explained the process. They went out of their way to point out different things in the house that would help reconstruction. I can't recommend them highly enough. They really made the difficult process much easier.
Our master bedroom flooded over the Christmas holiday, we called SERVPRO after hours, expecting them to come by sometime the next day & they were at our home within the hour. The technicians who arrived were polite, professional, hard working & when appropriate took the time to listen to our concerns, explain the process & options as well as provide some education for us. From the call center/office staff to the technicians who responded to the call, then again the next day the follow up team was amazing. Thank you for your service & for helping us not freak out & still be able to enjoy our holiday. God bless
I had my roof leak with all the rain we got in Feb. Jonathon, project manager, was able to come out right away to give me a quote and explain thoroughly exactly what will need to be done. It was my first experience dealing with a leak and insurance so I had a lot of questions. He took the time to answer everyone. For the job, Albert and Alfredo came out. They are extremely professional and helpful. When you are dealing with contractors and are given a time window, you expect them either at the very end or late. Not Albert and Alfredo. They were either early or right at the beginning of the window every time. Always reachable by phone if I had questions and going above and beyond.
The company stands behind their work and I experienced it in action. After I moved back in, I noticed the heater had stopped working. The thermostat is on the wall that had to be dried and it was working before the work. I called Jonathan, and he said he will send an HVAC company and if it's their fault, they will pay for the repair. The HVAC company comes out the same day and finds that a wire was cut where drywall was cut out. SERVPRO paid to have the wire replaced. Accidents happen and as long as they take responsibility it is no problem at all.
Hope I never need a mitigation company again, but if I do I would most definitely use SERVPRO Brea/Yorba Linda and ask for Jonathon, Albert, and Alfredo!
This is the third time we have called SERVPRO of Yorba Linda/Brea and once again they responded in just a few hours to help us to clean up the mess from water damage. Each time, they were professional and tidy, making sure everything was done correctly. Gilbert, project manager, took the time to thoroughly inspect what had happened and answer my questions completely. He made sure I understood the recommendations in order to avoid mold and any further damage to the kitchen cabinets. Karina, who responded to my call, was very polite and helpful. The whole crew is very efficient and organized. I would definitely hire them again!