Edgar Arcila and his team were courteous, knowledgeable, patient and very professional.  They were at our door the same day we file our claim.  They took the time to help us understand the restoration process at every phase.  We’d definitely recommend them! 

A recent fire in our neighborhood left a layer of ash and soot over nearly everything in our home.

We asked our local SERVPRO (Yorba Linda and Brea) to come help us clean up.

The SERVPRO personal were courteous, professional and diligent.

I recently had the unfortunate need for a restoration company. A water leak in our 2nd floor bathroom made its way to the first floor entry and garage. Our home owners insurance company recommended SERVPRO. They were excellent, from start to finish. Jonathan Arcila assessed the damage, explained how they would proceed, gave me a timeline and kept in touch for the next 5 days until the house was demo'd and dry. Albert and Pedro did the demo work. They were neat and clean, arrived on time, and were very helpful as they explained the process. They went out of their way to point out different things in the house that would help reconstruction. I can't recommend them highly enough. They really made the difficult process much easier.

Our master bedroom flooded over the Christmas holiday, we called SERVPRO after hours, expecting them to come by sometime the next day & they were at our home within the hour. The technicians who arrived were polite, professional, hard working & when appropriate took the time to listen to our concerns, explain the process & options as well as provide some education for us. From the call center/office staff to the technicians who responded to the call, then again the next day the follow up team was amazing. Thank you for your service & for helping us not freak out & still be able to enjoy our holiday. God bless

I had my roof leak with all the rain we got in Feb. Jonathon, project manager, was able to come out right away to give me a quote and explain thoroughly exactly what will need to be done. It was my first experience dealing with a leak and insurance so I had a lot of questions. He took the time to answer everyone. For the job, Albert and Alfredo came out. They are extremely professional and helpful. When you are dealing with contractors and are given a time window, you expect them either at the very end or late. Not Albert and Alfredo. They were either early or right at the beginning of the window every time. Always reachable by phone if I had questions and going above and beyond.
The company stands behind their work and I experienced it in action. After I moved back in, I noticed the heater had stopped working. The thermostat is on the wall that had to be dried and it was working before the work. I called Jonathan, and he said he will send an HVAC company and if it's their fault, they will pay for the repair. The HVAC company comes out the same day and finds that a wire was cut where drywall was cut out. SERVPRO paid to have the wire replaced. Accidents happen and as long as they take responsibility it is no problem at all.
Hope I never need a mitigation company again, but if I do I would most definitely use SERVPRO Brea/Yorba Linda and ask for Jonathon, Albert, and Alfredo!

My mother in law’s condo caught fire last month.  This would be heavy trauma for just about anyone, but at 84 years old, it was really hard on her.  The panic in her eyes was almost than I could take.  Ever since I married Sandy, she’s been like a mother to me, too.  The sense of loss she experienced was hard to see for all of us.   

I’ve known Edgar Arcila through a networking group I belong to for a few years and knew his company’s reputation.   SERVPRO Yorba Linda/ Brea was the only company I’d have felt safe calling.  His company is totally focused on restoration and remediation services.  Whether it’s fire, flood, mold, whatever.   

Although my expectations were pretty high, Edgar’s team performed beyond my expectations! 

Since five stars is the top of the range, I’ll give them a five.  I’d go higher if I could!  I felt blessed that the fire fighters could save my home, but we still had all that water damage.  Still a nightmare.  SERVPRO of Yorba Linda/ Brea came right away and they were so professional and efficient.  They walked me through every step which made me much more comfortable and they were careful with moving all our family’s belongings in the area of the burn.  Total A+ job, guys.  Thanks a lot!

I can’t thank Edgar or the SERVPRO Yorba Linda/ Brea team enough for the wonderful job they did to get our home back in good condition after our house fire.  The whole team there is very professional and they made me feel that they knew what they were doing and that we were going to be ok.  Thank you!

Recently, we had a small kitchen fire.

While the local fire department was quick and we got the fire out right away, we still needed help with fire damage restoration.

My experience was excellent with the service and I will recommend the service to all the people that need this service.

Edgar Arcila and his team were courteous, knowledgeable, patient and very professional.  They were at our door the same day we file our claim.  They took the time to help us understand the restoration process at every phase.  We’d definitely recommend them! 

A recent fire in our neighborhood left a layer of ash and soot over nearly everything in our home.

We asked our local SERVPRO (Yorba Linda and Brea) to come help us clean up.

The SERVPRO personal were courteous, professional and diligent.