We contacted SERVPRO when we had a leak in our kitchen. Our insurance company wasn't helping us and we were afraid of getting mold. Jim answered right away and talked to us for at least 20 minutes. He explained the process between state farm and a mold remediation. He made everything so much clearer than the claims adjuster. He came the very next day (for free) he spent 2 1/2 hours testing and sealing up the area that now had mold to protect us, again at no charge.

Very much appreciate being able to call and text Jim and his team during the process and always getting a reply back quickly. In five days SERVPRO's part of the work was done. The whole team was friendly, and efficient, it was a pleasure to work with them and helped to release the stress of dealing with an unplanned home emergency.

Having water damage in your home is not something most of us look forward to.  If it happens though you want knowledgeable and empathetic professionals to mitigate the problem.  I called Jim and his SERVPRO team and was delighted by their service.

We had a leak in the upstairs bathroom that went through the wall into the bonus room, and downstairs into the formal dining room and pantry. My insurance company had me contact the corporate office for SERVPRO. I was told that I would receive a call back within the hour. I not only had a call back, but also had a crew of three in my home within the hour. Jim, Mike and the rest of the crew answered all of my questions (and there were a lot!).

I cannot speak highly enough of the outstanding treatment we received. I would recommend SERVPRO of Norco/Mira Loma to anyone! I hope we never have another leak, but if I do, Jim will be my first phone call! A HUGE thank you to Jim and his crew.

After finally getting my claim approved I called him and he immediately came with his team and within 5 days we are now back in out home, MOLD FREE. we still have a lot to do with repairing the kitchen with a contractor but as for SERVPRO Mira Loma you guys ROCK! Thanks again for your quick professional response.

Highly recommend Jim at SERVPRO of Norco/Mira Loma. He was very good at explaining the issue and the resolution. My rental property had a leak and mold issue. Scary stuff but Jim took care of it. Very professional, clean, and honest. I appreciate the long hours and extra communication between me and my tenant. Thank you!

I was concerned we may have black mold in our rented home. We telephoned Jim Simmang who showed up within the hour. Over the phone Jim told us the inspection would be free, and only if we showed positive signs of mold would we move forward with additional services. Jim showed up and gave us a very thorough inspection. He was timely, courteous, and very personable. I feel his inspection was very thorough and honest, and I felt comfortable having him in my home. Thanks for the great job, Jim!

Great service and clean work! I had a horrible mold issue in my kitchen and the crew came in a cleaned everything up quickly and cleanly. I definitely recommend their work!

We contacted SERVPRO when we had a leak in our kitchen. Our insurance company wasn't helping us and we were afraid of getting mold. Jim answered right away and talked to us for at least 20 minutes. He explained the process between state farm and a mold remediation. He made everything so much clearer than the claims adjuster. He came the very next day (for free) he spent 2 1/2 hours testing and sealing up the area that now had mold to protect us, again at no charge.

Very much appreciate being able to call and text Jim and his team during the process and always getting a reply back quickly. In five days SERVPRO's part of the work was done. The whole team was friendly, and efficient, it was a pleasure to work with them and helped to release the stress of dealing with an unplanned home emergency.