We had a leak in the upstairs bathroom that went through the wall into the bonus room, and downstairs into the formal dining room and pantry. My insurance company had me contact the corporate office for SERVPRO. I was told that I would receive a call back within the hour. I not only had a call back, but also had a crew of three in my home within the hour. Jim, Mike and the rest of the crew answered all of my questions (and there were a lot!).

I cannot speak highly enough of the outstanding treatment we received. I would recommend SERVPRO of Norco/Mira Loma to anyone! I hope we never have another leak, but if I do, Jim will be my first phone call! A HUGE thank you to Jim and his crew.

The most honest and caring contractors you will ever meet! They were not only knowledgeable and quick to respond to our flood, but also very comforting in such a terrible time. They truly made a very difficult situation a pleasant experience. It was nice to have a small business feel in such a large and reputable company. We felt like a member of their family during the entire process and they had our trust from day 1 with their honesty. WooHoo! As good as it gets! is an understatement!

I was and have been extremely impressed with the fast, knowledgeable and cost effective service we received from SERVPRO. Their honest, friendly staff is exceptional! We hope we don't have to, but if we do have an emergency again, we will use them again in a heartbeat.

They were amazing. Showed up within 30 minutes of calling them. Made us feel very comfortable with the process. Worked fast and were very cautious in handling our personal items. It's never a good thing when your house has a flood but they helped keep us calm and explained the process every step of the way.

After finally getting my claim approved I called him and he immediately came with his team and within 5 days we are now back in out home, MOLD FREE. we still have a lot to do with repairing the kitchen with a contractor but as for SERVPRO Mira Loma you guys ROCK! Thanks again for your quick professional response.

Very much appreciate being able to call and text Jim and his team during the process and always getting a reply back quickly. In five days SERVPRO's part of the work was done. The whole team was friendly, and efficient, it was a pleasure to work with them and helped to release the stress of dealing with an unplanned home emergency.

Highly recommend Jim at SERVPRO of Norco/Mira Loma. He was very good at explaining the issue and the resolution. My rental property had a leak and mold issue. Scary stuff but Jim took care of it. Very professional, clean, and honest. I appreciate the long hours and extra communication between me and my tenant. Thank you!

Having water damage in your home is not something most of us look forward to.  If it happens though you want knowledgeable and empathetic professionals to mitigate the problem.  I called Jim and his SERVPRO team and was delighted by their service.

We had a leak in the upstairs bathroom that went through the wall into the bonus room, and downstairs into the formal dining room and pantry. My insurance company had me contact the corporate office for SERVPRO. I was told that I would receive a call back within the hour. I not only had a call back, but also had a crew of three in my home within the hour. Jim, Mike and the rest of the crew answered all of my questions (and there were a lot!).

I cannot speak highly enough of the outstanding treatment we received. I would recommend SERVPRO of Norco/Mira Loma to anyone! I hope we never have another leak, but if I do, Jim will be my first phone call! A HUGE thank you to Jim and his crew.