SERVPRO of El Dorado Hills recently performed mitigation at my home where the entire first floor was flooded due to a broken pipe that occurred while we were out of town. They responded immediately removing water and beginning the drying process before we arrived home the following day. Throughout the entire mitigation process they were completely professional. Communication was great, They completed their work in a timely manner and cleaned up every day before they left. I highly recommend this SERVPRO Team if you find yourself in a similar unfortunate circumstance.

I wish I remembered the names of all the people who came by, we had two people come over at 10pm on a weeknight for a water leak home emergency and they immediately set up containment and mitigation. They called daily to set up a time to come by and were wonderful about giving us a heads up the day of, one of the two who came night one was regularly back. A third person came by to do measurements. A subcontractor came by to do asbestos testing and went above and beyond to help with concerns. I believe Blake and Raymond were the last two who came by to remove the damaged portions of material. All of the staff we saw were so incredibly helpful and informative, and all were happy to greet my very needy dogs who weren’t happy until they could greet the guests in our home. They did a great job ensuring that the temporary demolition state would be minimally imposing and took great care to make it as safe as possible. I’m so grateful to have such a responsive and quick mitigation resource available that worked directly with our homeowners insurance company. (Grateful for the employee in the equipment rental place at Home Depot on Power Inn who told us to call SERVPRO!) It’s obviously not ideal to have a leak and water damage and home restoration project occur at any time but they made every part of the process to manage it so easy

Very responsive to our flooded living room. Water removed quickly and kept me informed. Always called ahead prior to arriving and always as promised. Accurate estimate.

You guys were phenomenal! Thank you so much for your professionalism, service, and patience.

SERVPRO of EDH handled the mold mitigation and the removal of water damaged materials in my kitchen. I was impressed with this company from the moment I called them. A "live" person immediately answered my call and put me in touch with their estimator, Stanley. Chris & Scott handled the mold remediation and removal of the water damaged materials in my kitchen. They did a fantastic job. They were timely, courteous, conscientious and thorough. David, the production manager made sure to inspect my project and answer my many questions. Thank you SERVPRO for a job well done!

This is the 2nd time we have used SERVPRO of El Dorado Hills/Placerville and we are still so impressed with how well maintained the vehicles are, how tidy the staff looks, and how wonderful they treat us when we have had our hot water heater break and now this week we experienced a dishwasher leak!

I am so happy that we know SERVPRO of El Dorado Hills/Placerville will always help us out... whatever time of day that may be!!!

Thank you again sooo much, you guys rock!

I had a valve break in my bathroom. I contacted SERVPRO and they were out in record time. The staff were kind. Curious and concise. They were very careful and mindful of my belongings when placing their equipment. They were concerned with my needs and listen to my requests. They gave me advice and explained their procedures to me. From beginning to end they we through and very professional.

The customer service was excellent, they were very prompt in responding to our needs, and the owner understanding of our situation.

Had a unfortunate flooding of my home Called SERVPRO of El Dorado Hills They responded and immediately and had a crew out to clean up Through ever part of the cleanup and demo their service was amazing Always kept me updated to progress and responded timely to and questions I had Arturo was exceptional in leading the team with Dave and Toby Thank you so much would recommend to anyone. 

SERVPRO of El Dorado Hills recently performed mitigation at my home where the entire first floor was flooded due to a broken pipe that occurred while we were out of town. They responded immediately removing water and beginning the drying process before we arrived home the following day. Throughout the entire mitigation process they were completely professional. Communication was great, They completed their work in a timely manner and cleaned up every day before they left. I highly recommend this SERVPRO Team if you find yourself in a similar unfortunate circumstance.

I wish I remembered the names of all the people who came by, we had two people come over at 10pm on a weeknight for a water leak home emergency and they immediately set up containment and mitigation. They called daily to set up a time to come by and were wonderful about giving us a heads up the day of, one of the two who came night one was regularly back. A third person came by to do measurements. A subcontractor came by to do asbestos testing and went above and beyond to help with concerns. I believe Blake and Raymond were the last two who came by to remove the damaged portions of material. All of the staff we saw were so incredibly helpful and informative, and all were happy to greet my very needy dogs who weren’t happy until they could greet the guests in our home. They did a great job ensuring that the temporary demolition state would be minimally imposing and took great care to make it as safe as possible. I’m so grateful to have such a responsive and quick mitigation resource available that worked directly with our homeowners insurance company. (Grateful for the employee in the equipment rental place at Home Depot on Power Inn who told us to call SERVPRO!) It’s obviously not ideal to have a leak and water damage and home restoration project occur at any time but they made every part of the process to manage it so easy