servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
SERVPRO staff went above and beyond in explaining the process. Wish we had called sooner!
I've used SERVPRO once before and always will!
I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!
Very Professional and Efficient and well-run!
I want to tell you how awesome my windows look!! Steve and Makayla did a fantastic job. My windows were in really bad shape. They look like new after they got done with them. I will definitely recommend SERVPRO to everyone. Also, they deserve a raise!!!
We had a water damage as a result of an overflowed toilet in my master bathroom. Family of five, facing displacement, I was STRESSED.
I had no idea where to turn. My Insurance Company said SERVPRO was a good company. That’s where I met Dave and team! Within moments of placing the call, SERVPRO called me to quickly schedule a crew to clean up the water. No time was wasted, stopping the damage and making my home safe was the priority. The mitigation crew cleaned up the damage and sectioned off any area of potential harm. They were quick but very attentive and patient. They took the time to explain exactly what they there doing and WHY and what came next. Once that process was complete, they smoothly transitioned me into the repair portion of the job. From beginning to end the General Contractor, Dave McCormick, kept me well informed along the way and was able to do so without overwhelming me with needless details about the project. He was amazing at handling all the behind the scenes work that obviously goes into repairing a home requiring weeks of restoration without me feeling pressure or concern. I always felt like whatever was happening Dave had it covered. I’ve worked with a number of managers in my career and Dave simply excels at multi-tasking and flawless execution. His management style was also evident in the crew he dispatched as they were repeatedly kind, considerate and efficient. Many a times they went above and beyond.
I was extremely satisfied with my experience with SERVPRO. The end product was stunning and truly was "Like it never even happened." Great team, great work. Thanks for everything.
While seeking help to clean up mold on the interior of a car, we discovered that every place we called, including the main SERVPRO number, do not perform such a service. However, even though SERVPRO does not normally provide Mold Remediation/Cleaning from vehicles, we contacted Matt and Nicole Betcher of SERVPRO of Gig Harbor/N. Tacoma and they chose to put the “norm” aside and took the time and energy to not merely provide answers to my questions over the phone, but set up an appointment and subsequently showed up at our residence to assess, evaluate and recommend proper clean up and remediation of the mold in the car.
From beginning to end, Matt and Nicole were not only very encouraging and respectful towards me, listening carefully to everything I was saying, but they also provided easily understood answers to all my questions regarding their policies and safety procedures, guiding me through the maze of the cleanup process, making it clearer to understand, not just to accomplish a successful cleanup, but also ensuring my safe health which is paramount to them both as well as to my wife and I. We value their respect of us, not putting us down or causing us to feel anything other than cared for, and we appreciate their honesty and candor with us every step of the way.
As someone who understands pride, integrity, honesty and good service as a Military Veteran and a former Police Officer, I most highly recommend Matt and Nicole Betcher and their company, SERVPRO of Gig Harbor/N. Tacoma, to anyone who has need of a professional, passionate, sincere and highly efficient team to help you with any clean up issues you may have in your home or office. They are great to work with and I will most definitely be utilizing their services again should they be required in the future.
Thank you for all your help with my rental house. You have a great staff!
Family owned and operated company with knowledgeable and friendly staff! Nicole and her team clearly communicate throughout, making the process an easy and pleasant experience. Highly recommend!
SERVPRO staff went above and beyond in explaining the process. Wish we had called sooner!
I've used SERVPRO once before and always will!
I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!
Very Professional and Efficient and well-run!
I want to tell you how awesome my windows look!! Steve and Makayla did a fantastic job. My windows were in really bad shape. They look like new after they got done with them. I will definitely recommend SERVPRO to everyone. Also, they deserve a raise!!!
We had a water damage as a result of an overflowed toilet in my master bathroom. Family of five, facing displacement, I was STRESSED.
I had no idea where to turn. My Insurance Company said SERVPRO was a good company. That’s where I met Dave and team! Within moments of placing the call, SERVPRO called me to quickly schedule a crew to clean up the water. No time was wasted, stopping the damage and making my home safe was the priority. The mitigation crew cleaned up the damage and sectioned off any area of potential harm. They were quick but very attentive and patient. They took the time to explain exactly what they there doing and WHY and what came next. Once that process was complete, they smoothly transitioned me into the repair portion of the job. From beginning to end the General Contractor, Dave McCormick, kept me well informed along the way and was able to do so without overwhelming me with needless details about the project. He was amazing at handling all the behind the scenes work that obviously goes into repairing a home requiring weeks of restoration without me feeling pressure or concern. I always felt like whatever was happening Dave had it covered. I’ve worked with a number of managers in my career and Dave simply excels at multi-tasking and flawless execution. His management style was also evident in the crew he dispatched as they were repeatedly kind, considerate and efficient. Many a times they went above and beyond.
I was extremely satisfied with my experience with SERVPRO. The end product was stunning and truly was "Like it never even happened." Great team, great work. Thanks for everything.
While seeking help to clean up mold on the interior of a car, we discovered that every place we called, including the main SERVPRO number, do not perform such a service. However, even though SERVPRO does not normally provide Mold Remediation/Cleaning from vehicles, we contacted Matt and Nicole Betcher of SERVPRO of Gig Harbor/N. Tacoma and they chose to put the “norm” aside and took the time and energy to not merely provide answers to my questions over the phone, but set up an appointment and subsequently showed up at our residence to assess, evaluate and recommend proper clean up and remediation of the mold in the car.
From beginning to end, Matt and Nicole were not only very encouraging and respectful towards me, listening carefully to everything I was saying, but they also provided easily understood answers to all my questions regarding their policies and safety procedures, guiding me through the maze of the cleanup process, making it clearer to understand, not just to accomplish a successful cleanup, but also ensuring my safe health which is paramount to them both as well as to my wife and I. We value their respect of us, not putting us down or causing us to feel anything other than cared for, and we appreciate their honesty and candor with us every step of the way.
As someone who understands pride, integrity, honesty and good service as a Military Veteran and a former Police Officer, I most highly recommend Matt and Nicole Betcher and their company, SERVPRO of Gig Harbor/N. Tacoma, to anyone who has need of a professional, passionate, sincere and highly efficient team to help you with any clean up issues you may have in your home or office. They are great to work with and I will most definitely be utilizing their services again should they be required in the future.
Thank you for all your help with my rental house. You have a great staff!
Family owned and operated company with knowledgeable and friendly staff! Nicole and her team clearly communicate throughout, making the process an easy and pleasant experience. Highly recommend!