Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of York / James City County / Poquoson
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of York / James City County / Poquoson is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Certificate of Satisfaction: 10 out of 10 in all 9 questions
"I just wanted to pass along that our client’s, claim #******* where the washer backed up and they had water everywhere, was very pleased with the whole claim process and the cleanup from SERVPRO. This was back in November but we were working with them on something else and she wanted us to know that it was the smoothest and easiest claim they had ever been through. So thank you SERVPRO for making our clients happy and for doing such a great job."
"I have been calling them a few times a month just to check on them to make sure everything is going smoothly with their claim and today when I spoke with her she said that a woman by the name Amanda has been great and super helpful. She had nothing but great things to say about SERVPRO and her experience with you guys so I just wanted to say thanks so much for all that you guys have done for them!" We appreciate feedback from our agents
"Awesome staff. Thank you all!"
A score of straight 10s on the Certificate of Satisfaction which has 9 questions about service
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us. The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
Certificate of Satisfaction: (Based on scale 1 strongly disagree - 10 strongly agree) 1. The SERVPRO franchise's office staff was courteous, polite and helpful throughout the duration of the job. 10 2. The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 3. The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
Certificate of Satisfaction: 10 out of 10 in all 9 questions
"I just wanted to pass along that our client’s, claim #******* where the washer backed up and they had water everywhere, was very pleased with the whole claim process and the cleanup from SERVPRO. This was back in November but we were working with them on something else and she wanted us to know that it was the smoothest and easiest claim they had ever been through. So thank you SERVPRO for making our clients happy and for doing such a great job."
"I have been calling them a few times a month just to check on them to make sure everything is going smoothly with their claim and today when I spoke with her she said that a woman by the name Amanda has been great and super helpful. She had nothing but great things to say about SERVPRO and her experience with you guys so I just wanted to say thanks so much for all that you guys have done for them!" We appreciate feedback from our agents
"Awesome staff. Thank you all!"
A score of straight 10s on the Certificate of Satisfaction which has 9 questions about service
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us. The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
Certificate of Satisfaction: (Based on scale 1 strongly disagree - 10 strongly agree) 1. The SERVPRO franchise's office staff was courteous, polite and helpful throughout the duration of the job. 10 2. The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 3. The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
About Us
SERVPRO of York/James City County/Poquoson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of York/James City County/Poquoson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of York/James City County/Poquoson can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of York/James City County/Poquoson.
Our franchise has been family owned and operated by David and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of York/James City County/Poquoson. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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