Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of York / James City County / Poquoson
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us. The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
Certificate of Satisfaction: (Based on scale 1 strongly disagree - 10 strongly agree) 1. The SERVPRO franchise's office staff was courteous, polite and helpful throughout the duration of the job. 10 2. The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 3. The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
Certificate of Satisfaction: 10 out of 10 in all 9 questions
"The SERVPRO franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 out of 10 score"
"You did a wonderful job I can not think of any thing to do differently"
They made the clean up process of the mold growing in my basement easier than I thought possible
"The estimator that came out to my home to inspect for mold was professional and prompt with his appointment time. It only took two days for him to compose a detailed plan of action to rid my home of mold in the attic."
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us. The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
Certificate of Satisfaction: (Based on scale 1 strongly disagree - 10 strongly agree) 1. The SERVPRO franchise's office staff was courteous, polite and helpful throughout the duration of the job. 10 2. The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 3. The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
Certificate of Satisfaction: 10 out of 10 in all 9 questions
"The SERVPRO franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 out of 10 score"
"You did a wonderful job I can not think of any thing to do differently"
They made the clean up process of the mold growing in my basement easier than I thought possible
"The estimator that came out to my home to inspect for mold was professional and prompt with his appointment time. It only took two days for him to compose a detailed plan of action to rid my home of mold in the attic."
About Us
SERVPRO of York/James City County/Poquoson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of York/James City County/Poquoson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of York/James City County/Poquoson can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of York/James City County/Poquoson.
Our franchise has been family owned and operated by David and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of York/James City County/Poquoson. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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