Certificate of Stisfaction: 10 out of 10

"We have been very impresses with the kindness, patience everyone has displayed with our many questions in our time of need. Our daughters were the first to meet Manuel, Bill and I were unable to come to Virginia, he had just come home from the hospital after having knee surgery.

And they were so impressed with Manuel and his staff. You truly have a great team. I am amazed at the details of your inventory example: jack Daniels 375 ml. Thank everyone for all your support."

"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us. The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."

Certificate of Satisfaction: (Based on scale 1 strongly disagree - 10 strongly agree) 1. The SERVPRO franchise's office staff was courteous, polite and helpful throughout the duration of the job. 10 2. The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns. 10 3. The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10

"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."

"I have been calling them a few times a month just to check on them to make sure everything is going smoothly with their claim and today when I spoke with her she said that a woman by the name Amanda has been great and super helpful. She had nothing but great things to say about SERVPRO and her experience with you guys so I just wanted to say thanks so much for all that you guys have done for them!" We appreciate feedback from our agents

"Awesome staff. Thank you all!"

A score of straight 10s on the Certificate of Satisfaction which has 9 questions about service

"Just wanted to say that so far, everyone I have met from SERVPRO has been awesome. Last night Brian and Jeff were great (very respectful of the fact that Kim needed to get to sleep so she could go to work today, efficient with what they were doing, explained things well, seemed to do a great job and got out of here at a reasonable time). You and Tommy are also super. You really seem to know what you are doing, and you explained it to me well enough that I have a flavor for it."

Certificate of Stisfaction: 10 out of 10

"We have been very impresses with the kindness, patience everyone has displayed with our many questions in our time of need. Our daughters were the first to meet Manuel, Bill and I were unable to come to Virginia, he had just come home from the hospital after having knee surgery.

And they were so impressed with Manuel and his staff. You truly have a great team. I am amazed at the details of your inventory example: jack Daniels 375 ml. Thank everyone for all your support."