I had an ongoing leak that caused mold damage and SERVPRO came out and got rid of all the mold.  They were awesome !!

"They were fast, professional and worked well with my insurance company. They also adapted well to deal with the problem and cleaned up immaculately after things were done. They would be the first company I would call if I ever had another water damage or mold issue."

I had mold so bad in my home that I could no longer live there.  The crew came in and took care of all the mold and rebuild in a very timely manner.  Thank you !

"Thank you so much for your help with this claim.  You have been a great resource and have been so responsive and attentive to my needs.   You owner should be proud to have such a great associate working for the company.   Please let your owner know I appreciate SERVPRO’s help with this claim."

Thank you......for the help you have given to us, for the wonderful PM, Justin, and admin Brooke, who worked with us, annnnddddd, for the amazing crew! Esteban and his guys were FABULOUS... every day they were here....simply wonderful. 

"You all have once again, just like in my jobs at Hourigan, gone above and beyond expectations and customer service. You all are TRULY exceptional, from beginning of experience to end!!! I'd absolutely recommend you all, and have already, actually, without question or hesitation!!! It sucks to need you, lol, butttttt........you make it truly a painless, AND HONEST, experience!!! PLEASE, extend my thanks to alllllll the team. You all are really an amazing group!!!"

Jerry and Jahmad went out and did a carpet cleaning for Mrs. Campbell today. Anywho, she just called to say that she was very happy with the job that they did. She was happy that she found us, and will definitely use us again! They were very professional and she loved the fact that we use furniture blocks! Great Job Jerry and Jahmad!

Thank you and the SERVPRO team for your fast response to this situation. I truly appreciate the level of professionalism and customer service that SERVPRO consistently provides to us. I will forward your invoice to the appropriate department for prompt payment.

I have been using one of your competitors for years and have never been as satisfied as I was yesterday with SERVPRO of Virginia Beach's carpet cleaning. The technicians were both very professional and polite and my house has never smelled better. I will never use anyone but SERVPRO of Virginia Beach from now on! ?

Thank you,

Well between the biohazard treatment and smoke clean up, hopefully I won’t need anymore services. I love SERVPRO, but I don’t want any more bad things to happen.

I thought I would drop you a note and let you know how professional, nice, and detail-orientated Duane was. Very nice guy and I was impressed with how he handled the situation on the fire / smoke.

The two young guys that came for the biohazard treatment were also very nice and helpful, but I don’t remember their names.

I am sure that you get lots of complaint emails, so I always make an effort to report good things / good employees. I had a great experience with your team!!!!!!

I had an ongoing leak that caused mold damage and SERVPRO came out and got rid of all the mold.  They were awesome !!

"They were fast, professional and worked well with my insurance company. They also adapted well to deal with the problem and cleaned up immaculately after things were done. They would be the first company I would call if I ever had another water damage or mold issue."