Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Roanoke County
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Roanoke County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
The SERVPRO of Montgomery & Pulaski Co. crew that serviced our home was excellent. Fantastic customer service and great people. They need a raise! They made a bad situation bearable. Thank you so very much.
Review By: Vanessera Broadnax
Awesome Team!
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
".....They completed the job professionally and treated our family with respect. We were listened to, we were heard and our needs were met with integrity, kindness, clarity, constant check ins, and speed. Thank you VERY much!"
I have used SERVPRO before- the good service in the past keeps me coming back. The service is always prompt - courteous - professional - keep up the good work.
While I’m the first to complain if things are not going as expected or needed I also like to pass along praise as well… Tony, Robbie and Shane are excellent folks to work with. They all have great communication skills and a vast knowledge of what to do to get the job done right with the first try. They are truly an asset to your company and we are fortunate to have their expertise during our times of need. Thanks for making it like it never happen.
On 1/19 my dishwasher flooded our main level of our house leaking into the ceiling in the garage. Since this, SERVPRO has been wonderful they are professional, courteous and very helpful through this process. Ladies came in to pack for me which I truly appreciate each and everyone of this group of people.
These people were the best! They really made a bad siutation tolerable! Thank-you for all your help!
I pulled in my driveway and noticed water running out from under the garage door. After pulling in the garage I discovered that the hot water heater ruptured and water spraying out the top. The major problem is I have a music room on the same level full of equipment. When I opened the door there was approx 1'' of water. After I shut off the main water supply I remembered that my wife was at the beach with a friend, Carolyn Gearhart who works for SERVPRO so I called her. She said she would call it in. About 45 minutes later 2 SERVPRO vans pulled up and they started helping me carry out the music equipment and rolling up the banners while another got the wet vac going. It wasn't long before the room was empty and they placed high powered fans to dry out the room. Every day after a SERVPRO rep would come by and check to make sure all was drying. All music equipment was saved and I was back up and running in less than a week. A special thanks to SERVPRO
Could have been a major loss
The SERVPRO of Montgomery & Pulaski Co. crew that serviced our home was excellent. Fantastic customer service and great people. They need a raise! They made a bad situation bearable. Thank you so very much.
Review By: Vanessera Broadnax
Awesome Team!
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
".....They completed the job professionally and treated our family with respect. We were listened to, we were heard and our needs were met with integrity, kindness, clarity, constant check ins, and speed. Thank you VERY much!"
I have used SERVPRO before- the good service in the past keeps me coming back. The service is always prompt - courteous - professional - keep up the good work.
While I’m the first to complain if things are not going as expected or needed I also like to pass along praise as well… Tony, Robbie and Shane are excellent folks to work with. They all have great communication skills and a vast knowledge of what to do to get the job done right with the first try. They are truly an asset to your company and we are fortunate to have their expertise during our times of need. Thanks for making it like it never happen.
On 1/19 my dishwasher flooded our main level of our house leaking into the ceiling in the garage. Since this, SERVPRO has been wonderful they are professional, courteous and very helpful through this process. Ladies came in to pack for me which I truly appreciate each and everyone of this group of people.
These people were the best! They really made a bad siutation tolerable! Thank-you for all your help!
I pulled in my driveway and noticed water running out from under the garage door. After pulling in the garage I discovered that the hot water heater ruptured and water spraying out the top. The major problem is I have a music room on the same level full of equipment. When I opened the door there was approx 1'' of water. After I shut off the main water supply I remembered that my wife was at the beach with a friend, Carolyn Gearhart who works for SERVPRO so I called her. She said she would call it in. About 45 minutes later 2 SERVPRO vans pulled up and they started helping me carry out the music equipment and rolling up the banners while another got the wet vac going. It wasn't long before the room was empty and they placed high powered fans to dry out the room. Every day after a SERVPRO rep would come by and check to make sure all was drying. All music equipment was saved and I was back up and running in less than a week. A special thanks to SERVPRO
Could have been a major loss
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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