About Us
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SERVPRO of Roanoke County
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- CRT - Color Repair Technician
- CDS - Commercial Drying Specialist
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- CMI - Council-certified Microbial Investigator
- CMR - Council-certified Microbial Remediator
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- MSR - Master Fire & Smoke Restorer
- OSHA - Other Training
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- Successful Subrogation for Restoration Contractors
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRT - Carpet Repair & Reinstallation Technician
- MWR - Master Water Restorer
- EPA Lead Safe Certified Renovator
- ECTP - Employee Certification Training Program
- MTC - Master Textile Cleaner
Licenses
- Commercial: 2705096717
- General Contractor License: 2705096717
- Residential: 2705096717
Payment Info
The following cards are accepted:Awards
- SERVPRO Founders Silver Award for Outstanding Performance
- Small Business of the Year - Salem-Roanoke County Chamber of Commerce
- BUSINESS OF THE YEAR at the Montgomery County Chamber of Commerce
- Heritage Bronze Award for Outstanding Sales Performance 2015
- Industry Excellence Award from the NRV Apartment Council: Mason Walker
- Community Service Award
- SERVPRO's Founders Bronze Award
- Roanoke Regional Chamber of Commerce Small Business of Year - Business to Consumer
- Salem Kiwanis Humanitarians of the Year: Lisa and Quinn Mongan
- Platinum winner of Best Home Restoration Company in the Best of Roanoke
- Ambassador of the Year - Salem-Roanoke County Chamber of Commerce
Affiliations
- Rotary Club - Downtown Roanoke
- Radford Chamber of Commerce
- Virginia Funeral Directors Association
- Rail Yard Dawgs Official Fire, Water & Restoration Company
- American Red Cross Readiness Program
- IREM - Institute of Real Estate Management
- Rotary Club of Salem
- IICRC The Clean Trust
- Roanoke Valley Association of REALTORS
- Montgomery County Chamber of Commerce
- Roanoke Valley Claims Association
- Roanoke Regional Chamber of Commerce
- Pulaski County Chamber of Commerce
- Virginia Apartment Managers Association
- Salem Roanoke County Chamber of Commerce
- Vinton Chamber of Commerce
- Botetourt County Chamber of Commerce
- Insurance Professionals of Roanoke
- National Air Duct Cleaners Association (NADCA)
- Senior Networking Group
- LEPC - Local Emergency Planning Commission - Roanoke VA
- New River Valley Economic Development Alliance
- Bigs in Blue - Big Brothers Big Sisters
What our
customers are saying
They did an absolutely wonderful job… Amanda was very professional and very sweet! I would recommend her as a great employee and a great reference to clean My friends and families carpet!
SERVPRO is a huge supporter of the public safety community. Quinn Mongan and John Tutle are always seeking ways to advocate for professionals in law enforcement. While John is an our local SERVPRO business development manager, it is Quinn Mongan who makes it happen. Quinn is the owner of the company and is a strong advocate for kids and public safety. Quinn has supported the public safety/law enforcement community with scholarships for over four years.
Sharon Scott
Montgomery County Chamber of Commerce
SERVPRO of Roanoke to the rescue. Within an hour of my frantic call, they arrived and set up this equipment. Cindy, Shawn and Mylee are very knowledgeable and kind.
After a disaster on our lake front level, SERVPRO did a fantastic job of cleaning up. They were fast and efficient. Once I had the repairs and renovations done, I still had work to finish when my furniture was returned. Robbie of SERVPRO sent Dakota and Cindy to help me finish the job. Those girls are awesome! It was truly a pleasure working with them.
Thank you for the work you and your team did cleaning the MACDC building. It has new life!
Great ,fast, really professional and they left the place cleaner than before.Great experience
Carolyn Gearhart went above and beyond in working with us to set up services in a time frame that we could work with. She sent representatives that were well trained and knowledgeable and the service teams were not only thorough but considerate and courteous. Carolyn and her team are and were outstanding representatives of your company and should be recognized as true assets for the services and customer relations they provided.
Thank you so much for the wonderful job Matt did on my carpet & sofa & love seat! Everything looks brand new and my whole house smells brand new. Matt is a true professional and told me everything he would be doing. You guys at SERVPRO are the BEST! Thanks again!
My dad's vest was damaged in an accident resulting in his death. The vest was passed down to him from my grandfather. The vest was returned to me in better shape than before the accident, with no stains!
They did an absolutely wonderful job… Amanda was very professional and very sweet! I would recommend her as a great employee and a great reference to clean My friends and families carpet!
SERVPRO is a huge supporter of the public safety community. Quinn Mongan and John Tutle are always seeking ways to advocate for professionals in law enforcement. While John is an our local SERVPRO business development manager, it is Quinn Mongan who makes it happen. Quinn is the owner of the company and is a strong advocate for kids and public safety. Quinn has supported the public safety/law enforcement community with scholarships for over four years.
Sharon Scott
Montgomery County Chamber of Commerce
SERVPRO of Roanoke to the rescue. Within an hour of my frantic call, they arrived and set up this equipment. Cindy, Shawn and Mylee are very knowledgeable and kind.
After a disaster on our lake front level, SERVPRO did a fantastic job of cleaning up. They were fast and efficient. Once I had the repairs and renovations done, I still had work to finish when my furniture was returned. Robbie of SERVPRO sent Dakota and Cindy to help me finish the job. Those girls are awesome! It was truly a pleasure working with them.
Thank you for the work you and your team did cleaning the MACDC building. It has new life!
Great ,fast, really professional and they left the place cleaner than before.Great experience
Carolyn Gearhart went above and beyond in working with us to set up services in a time frame that we could work with. She sent representatives that were well trained and knowledgeable and the service teams were not only thorough but considerate and courteous. Carolyn and her team are and were outstanding representatives of your company and should be recognized as true assets for the services and customer relations they provided.
Thank you so much for the wonderful job Matt did on my carpet & sofa & love seat! Everything looks brand new and my whole house smells brand new. Matt is a true professional and told me everything he would be doing. You guys at SERVPRO are the BEST! Thanks again!
My dad's vest was damaged in an accident resulting in his death. The vest was passed down to him from my grandfather. The vest was returned to me in better shape than before the accident, with no stains!