Tellico Plains Cleanup and Restoration

So thankful for SERVPRO!! We had a water issue at my office and SERVPRO was right there in no time. I was a little stressed but when they showed up, they eased my mind. After soaking up all of the water, they set several fans out to dry everything out fast. I would recommend them to anyone if they want a job done fast and correct. Thanks so much for the awesome job!!

Super responsive to our problem and were friendly and informative.

Great people and company to do business with! Support local business folks!

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor. All of you - "FIVE STARS"!

On behalf of the Athens Chamber, I would to thank SERVPRO of McMinn, Monroe, and Polk Counties for the incredible service you provided cleaning our building.  As you know, the fire that struck downtown on July 1^st was devastating and the smoke and water damage to our building was massive.  I was so impressed with the quick response from you and your team and the work that was done that day as well the days that followed.  During this entire ordeal, SERVPRO of McMinn, Monroe, and Polk Counties has been consistent and done a great job.  I really appreciate you as well as everyone who had a part with our building.

I want to thank your company, SERVPRO of McMinn, Monroe, and Polk Counties, for all your help on June 21, 2017 and several days after. We had a pipe break in our basement and approximately 8,000 gallons of water flooded what we had recently remodeled. It was heartbreaking to see all of my husband's hard work go down the tubes, But SERVPRO's employees were so compassionate and understanding that it eased our pain somewhat. They got to work immediately removing floor covering and had over 30 pieces of equipment running in no time to dry everything up after removing most of the water. They were constantly in touch with us for several days concerning our misfortune and returned to check on everything, then in about 4 days they removed all the equipment and left, however, made sure we had phone numbers to get in touch in case of any unexpected happenings. 

Our area is so fortunate to have a company that will rush to your side when situations arise that are so devastating to a family. We will always be grateful to each and every one we interacted with at your company and know who to call if there is a next time.

So thankful for SERVPRO!! We had a water issue at my office and SERVPRO was right there in no time. I was a little stressed but when they showed up, they eased my mind. After soaking up all of the water, they set several fans out to dry everything out fast. I would recommend them to anyone if they want a job done fast and correct. Thanks so much for the awesome job!!

Super responsive to our problem and were friendly and informative.

Great people and company to do business with! Support local business folks!

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor. All of you - "FIVE STARS"!

On behalf of the Athens Chamber, I would to thank SERVPRO of McMinn, Monroe, and Polk Counties for the incredible service you provided cleaning our building.  As you know, the fire that struck downtown on July 1^st was devastating and the smoke and water damage to our building was massive.  I was so impressed with the quick response from you and your team and the work that was done that day as well the days that followed.  During this entire ordeal, SERVPRO of McMinn, Monroe, and Polk Counties has been consistent and done a great job.  I really appreciate you as well as everyone who had a part with our building.