We are so grateful for SERVPRO of McMinn! We didn’t know what to do after all that rain/water damage!! Thank goodness they did! They’re knowledgeable and dependable! They were there every minute they could be until the job was finished. I would recommend them to anyone.

Service: Water damage-related cleanup & repair

Owner, was on site and gave personal service with his team. Was able to provide transporting my mother’s personal belongings to storage promptly. On call any time needed in order to return her belongings. They didn’t mind to work with me personally to help with my insurance company. The workers were very professional and didn’t care to take the time to help me on site. Greg with SERVPRO was very polite and very thorough with everything.

I want to thank your company, SERVPRO of McMinn, Monroe, and Polk Counties, for all your help on June 21, 2017 and several days after. We had a pipe break in our basement and approximately 8,000 gallons of water flooded what we had recently remodeled. It was heartbreaking to see all of my husband's hard work go down the tubes, But SERVPRO's employees were so compassionate and understanding that it eased our pain somewhat. They got to work immediately removing floor covering and had over 30 pieces of equipment running in no time to dry everything up after removing most of the water. They were constantly in touch with us for several days concerning our misfortune and returned to check on everything, then in about 4 days they removed all the equipment and left, however, made sure we had phone numbers to get in touch in case of any unexpected happenings. 

Our area is so fortunate to have a company that will rush to your side when situations arise that are so devastating to a family. We will always be grateful to each and every one we interacted with at your company and know who to call if there is a next time.

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor. All of you - "FIVE STARS"!

What a fantastic experience! Would recommend to anyone!! Friendliest staff!!

We had a tree fall on our house after it was struck by lightning. Our insurance agent told us to call SERVPRO of McMinn, Monore, and Polk Counties. They handled everything. They found someone to remove the tree, tarped the roof, recommended a contractor to fix the roof, and cleaned our home. They were a one-stop-shop! Scott was great in helping get everything taken care of. We would definitely call them again - but hopefully we won't have to.  

Best people that I've ever had to work with, very nice and helpful!

On November 20, 2016, we were victims of the tornado in Athens, TN. We never thought this was something that could happen to us. We were faced with the nightmare of our home being fixed. SERVPRO of McMinn, Monroe, and Polk Counties was at our house the day after to save as much as they could of our home. They did an excellent job! We could not have asked for better service. The men that worked on our home were very courteous and professional and caring of our feelings during the process. We would recommend SERVPRO of McMinn, Monroe, and Polk Counties to anyone in need of a reliable company. 

Thank you for helping Carl and I through our wind damage repairs. Each worker was professional, friendly, and knowledgeable. This is not an easy job when dealing with clients who have gone through the loss of control over their lives for a short time. Unfortunately with the fires in Gatlinburg and the tornadoes in surrounding areas, you guys had a lot on your plate, too! Never, however, did I hear any complaints. 

We are so grateful for SERVPRO of McMinn! We didn’t know what to do after all that rain/water damage!! Thank goodness they did! They’re knowledgeable and dependable! They were there every minute they could be until the job was finished. I would recommend them to anyone.

Service: Water damage-related cleanup & repair

Owner, was on site and gave personal service with his team. Was able to provide transporting my mother’s personal belongings to storage promptly. On call any time needed in order to return her belongings. They didn’t mind to work with me personally to help with my insurance company. The workers were very professional and didn’t care to take the time to help me on site. Greg with SERVPRO was very polite and very thorough with everything.