Everyone I dealt with was very professional and understanding. I really felt heard during the entire process. I would recommend them to everyone I know.

SERVPRO folks that came to my rescue were Angela and Chris. Our toilet overflowed in the middle of the night and we called SERVPRO at about 4am. Angela and Steve were here by 6am and had everything set up in about 30 minutes. Angela explained the entire process in detail and walked us through all the documentation needed while Chris began vacuuming to water. Angela knew all the state requirements for mitigating damage from black water which was critical in making decisions regarding the hardwood flooring and furniture affected. Once they got started we just sat back and watched. They had the water removed, the damaged furniture identified, and drying fans running by the end of the day. Angela brought another crew in to pack our stuff that would be stored and Chris monitored the various fans for drying the wood and keeping the air clean. Chris and his helper stored all our furniture into a pod that they had brought in so we could get ready for next steps. They displayed a high degree of professionalism which reduced our stress level during the clean up and I would use them again in a heart beat.

We had water damage at our house over the weekend and the SERVPRO team was here within an hour of our call. They have dried the house out and removed their drying machines today. We highly recommend them. Everyone was courteous and knowledgeable!

Fantastic Company to work with. They went the 2nd and 3rd mile in getting our church water sprinkler leak cleaned up and ready for repairs. Recommend them highly!!!! Thanks Jonathan for the personal touch!!

Very happy. Very professional job. Couldn’t be more happy. Great price. Very pleased. Josh and Danny were great guys to talk to.

Carpet cleaning by SERVPRO They did a great job carpet looks great looks brand new thank you

I had my sectional couch cleaned due to a pet accident. The two men from SERVPRO of Jackson/Crockett County, Josh and Danny, were very professional and friendly! They were very dilligent with their work, also. I highly recommend these two men and will definitely ask for them again. In less than 2 hours they had my couch looking like brand new.

SERVPRO recently disinfected and cleaned our facility very thoroughly during the Covid-19 pandemic, very professional courteous staff, definitely would highly recommend their services.

My house flooded one Tuesday evening around 5 pm. Called insurance to get the ball rolling. I asked for SERVPRO services. They came out that same evening. Explained everything in detail and started the work. Tasha and James were super polite and very informative of exactly what had to be done. They took great care of my personal property and keep me from being so stressed out. Next day Tasha kept in communication with me. She helped me with a lot of questions. They dried my house out and removed all damaged materials and items. Overall they all were great and made it very easy and I'm now dry and already have things in place to rebuild. Great job guys, enjoyed getting to know you and super great service. I will refer to all my friends use SERVPRO in Jackson. They were great to me.

Everyone I dealt with was very professional and understanding. I really felt heard during the entire process. I would recommend them to everyone I know.

SERVPRO folks that came to my rescue were Angela and Chris. Our toilet overflowed in the middle of the night and we called SERVPRO at about 4am. Angela and Steve were here by 6am and had everything set up in about 30 minutes. Angela explained the entire process in detail and walked us through all the documentation needed while Chris began vacuuming to water. Angela knew all the state requirements for mitigating damage from black water which was critical in making decisions regarding the hardwood flooring and furniture affected. Once they got started we just sat back and watched. They had the water removed, the damaged furniture identified, and drying fans running by the end of the day. Angela brought another crew in to pack our stuff that would be stored and Chris monitored the various fans for drying the wood and keeping the air clean. Chris and his helper stored all our furniture into a pod that they had brought in so we could get ready for next steps. They displayed a high degree of professionalism which reduced our stress level during the clean up and I would use them again in a heart beat.