Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Jackson / Crockett County
David Caldwell
Owner
David Caldwell has been the owner of SERVPRO of Dyersburg/Union City, SERVPRO of Weakley, Gibson, Carroll Counties and SERVPRO of Jackson/Crockett County for over twenty-nine years. David married his high school sweetheart, Diane. They have been happily married for over thirty-eight years, have three children and seven grandchildren. David and Diane have been in business together since 1991. They started out of the back of a SERVPRO green van over 29 years ago. Fast forward to today and they have two facilities with over twenty employees. David enjoys spending time catching his favorite teams that are the Tennessee Volunteers and the Dallas Cowboys. Diane and David like spending time together traveling and gardening.
Diane Caldwell
Diane Caldwell is the owner of SERVPRO of Dyersburg/Union City, SERVPRO of Weakley, Gibson, Carroll Counties, and SERVPRO of Jackson/Crockett County for over twenty-nine years. David and Diane are high school sweet hearts and have been married for over thirty-five years. David surprised Diane on her birthday with a green SERVPRO van that they used to start their business. Diane is over all accounts receivables in our company and enjoys spending time on the phone with our customers and the insurance companies we work with daily. Diane's son-in-law is working alongside her in the family business. She enjoys spending as much time as possible with her seven grandchildren. Her team looks forward to any time she takes time out to cook for them. We only have two questions when she is going to cook for us. When & Where? Diane and David enjoy spending time together gardening and traveling.
Jonathan Bell
Jonathan Bell is the General Manager of SERVPRO and also manages our construction department. Jonathan spent many years in construction before joining the family business in 2012. He took the lead in building and organizing the in house construction team. In addition to his years of experience in construction, Jonathan is also IICRC certified. This program teaches advanced cleaning and restoration techniques on the best practices of mitigation. Jonathan and Jenny are the proud parents of a son, Cohen. Whenever possible, he and Jenny like to catch the Tennessee Volunteers playing. Jonathan plays for his church’s Men’s Softball Team. His hobbies include: wood working with a specialty in cabinet making and playing golf.
Cathy Hollis
Cathy Hollis has been with SERVPRO for over twenty-eight years. She is the longest-serving member of our Production Team. She has gained a deep understanding of our company and the complexity of our business. Cathy joined our team shortly after Diane, her sister, and David Caldwell began the business together. She is the proud mother of two daughters and she has four grandchildren. Cathy loves to spend time in the kitchen cooking for her family and sewing whenever possible.
Jason Garris
Jason Garris is part of our construction crew at SERVPRO. Jason has been with our team for over three years. Jason has twelve years of experience in construction. He is also the proud father of two beautiful daughters. Jason likes to spend time during football season rooting for his favorite team, Buffalo Bills. He enjoys cooking and sharing what he makes with his family and friends. Jason also has aspirations to be a stuntman.
Jennie Bateman
Jennie is on our Fire Crew. She started with us in 2020. She is very detail-oriented and does an amazing job of being a team player. Jennie loves to fish on beautiful days.
Matthew Powell
Matthew is on our Mitigation Crew. He is a jack of all trades and is easily utilized on our Construction Crew as well. He is always willing to job in and to anything that is asked of him. He always has a smile on his face. Matthew has 3 children.
Peyton Mehr
Marketing Support Coordinator
Peyton is our Marketing Coordinator here and has been with Team Caldwell since May of 2022. Originally from Selmer, he moved to Jackson in 2016 to work on his undergrad in marketing and graphic design from Union University and brings over 4 years of digital marketing experience from working as a marketing assistant in food distribution and a freelance designer. While not at work, he enjoys spending time with his dog, Fitzgerald, and traveling. Peyton is a great asset to have on our team and is excited to gain more experience and knowledge by working in the marketing field at SERVPRO.
What our
customers are saying
Everyone I dealt with was very professional and understanding. I really felt heard during the entire process. I would recommend them to everyone I know.
SERVPRO folks that came to my rescue were Angela and Chris. Our toilet overflowed in the middle of the night and we called SERVPRO at about 4am. Angela and Steve were here by 6am and had everything set up in about 30 minutes. Angela explained the entire process in detail and walked us through all the documentation needed while Chris began vacuuming to water. Angela knew all the state requirements for mitigating damage from black water which was critical in making decisions regarding the hardwood flooring and furniture affected. Once they got started we just sat back and watched. They had the water removed, the damaged furniture identified, and drying fans running by the end of the day. Angela brought another crew in to pack our stuff that would be stored and Chris monitored the various fans for drying the wood and keeping the air clean. Chris and his helper stored all our furniture into a pod that they had brought in so we could get ready for next steps. They displayed a high degree of professionalism which reduced our stress level during the clean up and I would use them again in a heart beat.
We had water damage at our house over the weekend and the SERVPRO team was here within an hour of our call. They have dried the house out and removed their drying machines today. We highly recommend them. Everyone was courteous and knowledgeable!
Fantastic Company to work with. They went the 2nd and 3rd mile in getting our church water sprinkler leak cleaned up and ready for repairs. Recommend them highly!!!! Thanks Jonathan for the personal touch!!
Very happy. Very professional job. Couldn’t be more happy. Great price. Very pleased. Josh and Danny were great guys to talk to.
Carpet cleaning by SERVPRO They did a great job carpet looks great looks brand new thank you
I had my sectional couch cleaned due to a pet accident. The two men from SERVPRO of Jackson/Crockett County, Josh and Danny, were very professional and friendly! They were very dilligent with their work, also. I highly recommend these two men and will definitely ask for them again. In less than 2 hours they had my couch looking like brand new.
SERVPRO recently disinfected and cleaned our facility very thoroughly during the Covid-19 pandemic, very professional courteous staff, definitely would highly recommend their services.
My house flooded one Tuesday evening around 5 pm. Called insurance to get the ball rolling. I asked for SERVPRO services. They came out that same evening. Explained everything in detail and started the work. Tasha and James were super polite and very informative of exactly what had to be done. They took great care of my personal property and keep me from being so stressed out. Next day Tasha kept in communication with me. She helped me with a lot of questions. They dried my house out and removed all damaged materials and items. Overall they all were great and made it very easy and I'm now dry and already have things in place to rebuild. Great job guys, enjoyed getting to know you and super great service. I will refer to all my friends use SERVPRO in Jackson. They were great to me.
Everyone I dealt with was very professional and understanding. I really felt heard during the entire process. I would recommend them to everyone I know.
SERVPRO folks that came to my rescue were Angela and Chris. Our toilet overflowed in the middle of the night and we called SERVPRO at about 4am. Angela and Steve were here by 6am and had everything set up in about 30 minutes. Angela explained the entire process in detail and walked us through all the documentation needed while Chris began vacuuming to water. Angela knew all the state requirements for mitigating damage from black water which was critical in making decisions regarding the hardwood flooring and furniture affected. Once they got started we just sat back and watched. They had the water removed, the damaged furniture identified, and drying fans running by the end of the day. Angela brought another crew in to pack our stuff that would be stored and Chris monitored the various fans for drying the wood and keeping the air clean. Chris and his helper stored all our furniture into a pod that they had brought in so we could get ready for next steps. They displayed a high degree of professionalism which reduced our stress level during the clean up and I would use them again in a heart beat.
We had water damage at our house over the weekend and the SERVPRO team was here within an hour of our call. They have dried the house out and removed their drying machines today. We highly recommend them. Everyone was courteous and knowledgeable!
Fantastic Company to work with. They went the 2nd and 3rd mile in getting our church water sprinkler leak cleaned up and ready for repairs. Recommend them highly!!!! Thanks Jonathan for the personal touch!!
Very happy. Very professional job. Couldn’t be more happy. Great price. Very pleased. Josh and Danny were great guys to talk to.
Carpet cleaning by SERVPRO They did a great job carpet looks great looks brand new thank you
I had my sectional couch cleaned due to a pet accident. The two men from SERVPRO of Jackson/Crockett County, Josh and Danny, were very professional and friendly! They were very dilligent with their work, also. I highly recommend these two men and will definitely ask for them again. In less than 2 hours they had my couch looking like brand new.
SERVPRO recently disinfected and cleaned our facility very thoroughly during the Covid-19 pandemic, very professional courteous staff, definitely would highly recommend their services.
My house flooded one Tuesday evening around 5 pm. Called insurance to get the ball rolling. I asked for SERVPRO services. They came out that same evening. Explained everything in detail and started the work. Tasha and James were super polite and very informative of exactly what had to be done. They took great care of my personal property and keep me from being so stressed out. Next day Tasha kept in communication with me. She helped me with a lot of questions. They dried my house out and removed all damaged materials and items. Overall they all were great and made it very easy and I'm now dry and already have things in place to rebuild. Great job guys, enjoyed getting to know you and super great service. I will refer to all my friends use SERVPRO in Jackson. They were great to me.
About Us
SERVPRO of Jackson/Crockett County has been locally owned and operated for over 28 years. Our owners David and Diane Caldwell strive to exceed expectations here in the Jackson/Crockett County area! They enjoy offering those here in the greater Jackson/ Crockett County area not only fire and water restoration but also numerous cleaning services. On the weekends you will find them attending a church event or spending time with their grandkids.
SERVPRO of Jackson/Crocket County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our employees here in the Jackson/Crockett County SERVPRO franchise are highly trained in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Jackson/ Crockett County can also mitigate mold and mildew from your home or business. Last but not least, we can make your carpets look great!
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