servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
They would call and keep me posted with everything that was going on with the problem. Easy to talk to and honest people.
We had such a good experience with SERVPRO. Our technicians, Charles and Tony, were super helpful, courteous and professional. They provided answers to all of our questions and guided us through the process wonderfully. They were able to save us from replacing our floors and prevented any further damage from occurring. We would definitely recommend!!
They walked me through the whole process and explained exactly what needed to be done. Always courteous and kept all work areas clean and functional.
Garrett and Wyatt did an awesome job on my 110 year old house basement. A hot water line had cracked flooding the basement and created a tropical jungle of mold and mildew. It is truly "Like it never even happened." Thank you guys, great job!
When my business suffered a sprinkler head malfunction, SERVPRO responded quickly and was attentive to my needs. Thank you for helping me when I needed it the most.
After a major water crisis, SERVPRO responded to my home within 2 hours to begin assessing the situation, installing fans and dehumidifiers, and carefully explaining next steps. The following day they notified us of their arrival time and continued drying out my house which included, pulling back carpet, removing baseboards, and in some areas pulling down ceiling drywall to remove insulation that was wet. These guys were professional, communicated well, set clear expectations, and provided written and photographic documentation to support my insurance claim.
We had no idea what to do, and were paralyzed by fear. SERVPRO quickly demonstrated their knowledge and expertise, calmed our anxiety, and did the work. I will always be grateful to Charles and Anthony for their help in saving my home from more serious damage.
If you are in search of restoration needs, this is the team to see. They are customer focused, and always available to answer questions. They value your time, money, and service. There's no better team out there. 10/10 always will recommend.
Taylor and Luis came to fix a mold issue under our house after a plumbing leak. I called SERVPRO at 8:00 a.m. and they were here by 9:45 a.m. They were prompt, professional, friendly and most importantly, did an amazing job! When the plumbers returned the next day to continue with the plumbing repairs, they were very complimentary and highly impressed with the job Taylor and Luis had done and said the wood under the house looked brand new again. I highly recommend SERVPRO.
SERVPRO just finished a bio cleanup for me. Charles and Tony were part of a team of workers that were kind yet effective on the cleanup job at my rental property. It was a big job and I wasn't sure if it could be done. They kept me informed on the process and daily completion. Luis and Taylor were a blessing too at the beginning of the job they set the tone and I am grateful ??
They would call and keep me posted with everything that was going on with the problem. Easy to talk to and honest people.
We had such a good experience with SERVPRO. Our technicians, Charles and Tony, were super helpful, courteous and professional. They provided answers to all of our questions and guided us through the process wonderfully. They were able to save us from replacing our floors and prevented any further damage from occurring. We would definitely recommend!!
They walked me through the whole process and explained exactly what needed to be done. Always courteous and kept all work areas clean and functional.
Garrett and Wyatt did an awesome job on my 110 year old house basement. A hot water line had cracked flooding the basement and created a tropical jungle of mold and mildew. It is truly "Like it never even happened." Thank you guys, great job!
When my business suffered a sprinkler head malfunction, SERVPRO responded quickly and was attentive to my needs. Thank you for helping me when I needed it the most.
After a major water crisis, SERVPRO responded to my home within 2 hours to begin assessing the situation, installing fans and dehumidifiers, and carefully explaining next steps. The following day they notified us of their arrival time and continued drying out my house which included, pulling back carpet, removing baseboards, and in some areas pulling down ceiling drywall to remove insulation that was wet. These guys were professional, communicated well, set clear expectations, and provided written and photographic documentation to support my insurance claim.
We had no idea what to do, and were paralyzed by fear. SERVPRO quickly demonstrated their knowledge and expertise, calmed our anxiety, and did the work. I will always be grateful to Charles and Anthony for their help in saving my home from more serious damage.
If you are in search of restoration needs, this is the team to see. They are customer focused, and always available to answer questions. They value your time, money, and service. There's no better team out there. 10/10 always will recommend.
Taylor and Luis came to fix a mold issue under our house after a plumbing leak. I called SERVPRO at 8:00 a.m. and they were here by 9:45 a.m. They were prompt, professional, friendly and most importantly, did an amazing job! When the plumbers returned the next day to continue with the plumbing repairs, they were very complimentary and highly impressed with the job Taylor and Luis had done and said the wood under the house looked brand new again. I highly recommend SERVPRO.
SERVPRO just finished a bio cleanup for me. Charles and Tony were part of a team of workers that were kind yet effective on the cleanup job at my rental property. It was a big job and I wasn't sure if it could be done. They kept me informed on the process and daily completion. Luis and Taylor were a blessing too at the beginning of the job they set the tone and I am grateful ??