Meet Our Team
Here to Help® 24/7.
SERVPRO of Downtown Nashville / Team Isaacson
Kevin Shell
Kevin Shell is the Mitigation Project Director at SERVPRO of Downtown Nashville/Team Isaacson. Shell oversees all mitigation activities for water damage, fire damage, and mold damage. He also provides estimates for customers as well as training for the mitigation crews. He enforces safety procedures on the job site and monitors all jobs to ensure that the needs of the customer are met. Shell has been with SERVPRO for almost 20 years.
615-840-4338
kshell@SERVPRO10765.com
Taylor Garrett
Taylor Garrett is a Mitigation Project Manager at SERVPRO of Downtown Nashville/Team Isaacson. Garrett oversees the work of crew chiefs and technicians for commercial and residential mitigation activities for water damage, fire damage, and mold damage. She also ensures that all work performed complies with the plans, specifications, IICRC standards, and requirements of the scope of work. She enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Garrett has been with SERVPRO of Downtown Nashville/Team Isaacson since Feb. of 2023.
IICRC Certifications: WRT- Water Damage Restoration, ASD- Applied Structural Drying, AMRT- Applied Microbial Remediation Technician, FSRT-Fire and Smoke Damage Technician, CPT-Contents Processing Technician, TCST-Trauma and Crime Scene Technician
Other Certifications: Commercial Certification for Pesticides
Chad Lickteig
Chad Lickteig is a Mitigation Project Manager at SERVPRO of Downtown Nashville/Team Isaacson. Lickteig oversees the work of crew chiefs and technicians for commercial and residential mitigation activities for water damage, fire damage, and mold damage. He also ensures that all work performed complies with the plans, specifications, IICRC standards, and requirements of the scope of work. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Lickteig has been with SERVPRO of Downtown Nashville/Team Isaacson since Oct. of 2024.
What our
customers are saying
Our school has been a very satisfied return customer. Each and every time they have provided strong, thorough and confident service. This time we were well served by the helpful hands of Charlie, DJ and Eli.
After a major water crisis, SERVPRO responded to my home within 2 hours to begin assessing the situation, installing fans and dehumidifiers, and carefully explaining next steps. The following day they notified us of their arrival time and continued drying out my house which included, pulling back carpet, removing baseboards, and in some areas pulling down ceiling drywall to remove insulation that was wet. These guys were professional, communicated well, set clear expectations, and provided written and photographic documentation to support my insurance claim.
We had no idea what to do, and were paralyzed by fear. SERVPRO quickly demonstrated their knowledge and expertise, calmed our anxiety, and did the work. I will always be grateful to Charles and Anthony for their help in saving my home from more serious damage.
If you are in search of restoration needs, this is the team to see. They are customer focused, and always available to answer questions. They value your time, money, and service. There's no better team out there. 10/10 always will recommend.
Cleanup process was easy with Charlie Freeman….awesome job!!!! Now will await recon department to look at build back. Thanks guys!!!
Taylor and Luis came to fix a mold issue under our house after a plumbing leak. I called SERVPRO at 8:00 a.m. and they were here by 9:45 a.m. They were prompt, professional, friendly and most importantly, did an amazing job! When the plumbers returned the next day to continue with the plumbing repairs, they were very complimentary and highly impressed with the job Taylor and Luis had done and said the wood under the house looked brand new again. I highly recommend SERVPRO.
DJ and Omar came out and assessed the damage and explained everything that would happen and next steps. They were very professional and helped me feel better about a terrible situation. The weekend crew was great as well.
DJ and Tony were professional and did a great job. My stinky old house smells much better! Thank you!
Raymond and Charlie and their teams (Frank and another gentlemen) were quick, efficient, and did a fantastic job.
My elderly mother fell and cut her head. SERVPRO was able to help us remove the terribly stained carpet and replace!
Our school has been a very satisfied return customer. Each and every time they have provided strong, thorough and confident service. This time we were well served by the helpful hands of Charlie, DJ and Eli.
After a major water crisis, SERVPRO responded to my home within 2 hours to begin assessing the situation, installing fans and dehumidifiers, and carefully explaining next steps. The following day they notified us of their arrival time and continued drying out my house which included, pulling back carpet, removing baseboards, and in some areas pulling down ceiling drywall to remove insulation that was wet. These guys were professional, communicated well, set clear expectations, and provided written and photographic documentation to support my insurance claim.
We had no idea what to do, and were paralyzed by fear. SERVPRO quickly demonstrated their knowledge and expertise, calmed our anxiety, and did the work. I will always be grateful to Charles and Anthony for their help in saving my home from more serious damage.
If you are in search of restoration needs, this is the team to see. They are customer focused, and always available to answer questions. They value your time, money, and service. There's no better team out there. 10/10 always will recommend.
Cleanup process was easy with Charlie Freeman….awesome job!!!! Now will await recon department to look at build back. Thanks guys!!!
Taylor and Luis came to fix a mold issue under our house after a plumbing leak. I called SERVPRO at 8:00 a.m. and they were here by 9:45 a.m. They were prompt, professional, friendly and most importantly, did an amazing job! When the plumbers returned the next day to continue with the plumbing repairs, they were very complimentary and highly impressed with the job Taylor and Luis had done and said the wood under the house looked brand new again. I highly recommend SERVPRO.
DJ and Omar came out and assessed the damage and explained everything that would happen and next steps. They were very professional and helped me feel better about a terrible situation. The weekend crew was great as well.
DJ and Tony were professional and did a great job. My stinky old house smells much better! Thank you!
Raymond and Charlie and their teams (Frank and another gentlemen) were quick, efficient, and did a fantastic job.
My elderly mother fell and cut her head. SERVPRO was able to help us remove the terribly stained carpet and replace!
About Us
Why SERVPRO of Downtown Nashville/Team Isaacson?
SERVPRO of Downtown Nashville/Team Isaacson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
What We Do
SERVPRO of of Downtown Nashville/Team Isaacson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of of Downtown Nashville/Team Isaacson can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of of Downtown Nashville/Team Isaacson.
Locally Owned and Operated
Mike and Katherine Isaacson are the owners of SERVPRO of of Downtown Nashville/Team Isaacson. They both have grown up and lived in Middle TN for more than 30 years. Our customers can rest assured knowing that SERVPRO of of Downtown Nashville/Team Isaacson is locally owned and operated by owners and managers that care about the community. SERVPRO of of Downtown Nashville/Team Isaacson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 629-240-5299.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Recommended For You
How to Choose the Right Commercial Water and Fire Restoration Services Company
The road to recovery can be long and daunting when a disaster strikes a commercial …When Disaster Strikes: What Restoration and Repair Services Does Your Industrial Facility Need?
In the heart of bustling downtown Nashville and throughout Middle Tennessee, area …The Preferred Choice for Insurance Companies in Disaster and Restoration and Remediation
Disasters affecting homes and commercial properties come in all forms and sizes. The …